Ridge Carlton Apartments
#2,448 #19 #148

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Ridge Carlton Apartments

7373 Ridge Ave, Philadelphia, PA 19128
(670 Reviews & Surveys)
$1,059 - $1,405/mo
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Floor Plans & Pricing

1 Bedroom

One Bedroom

1 Bed, 1 Bath | 640 sq. ft.

$1,059 - $1,119

See Floor Plan Details

One Bedroom Junior

1 Bed, 1 Bath | 550 sq. ft.

$1,106

See Floor Plan Details

One Bedroom Deluxe

1 Bed, 1 Bath | 780 sq. ft.

$1,212

See Floor Plan Details

2 Bedrooms

Two Bedroom

2 Beds, 1 Bath | 840 sq. ft.

$1,299 - $1,369

See Floor Plan Details

Two Bedroom Deluxe

2 Beds, 2 Baths | 870 sq. ft.

$1,405

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.2

Grounds

4.7

Safety

4.3

Office Staff

4.9

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

13

Manager’s Review Engagement

A

Percentage of reviews responded to

92.31%

Manager’s Review Reply Time

B

Average time to respond to reviews

21.62 days

View Community Timeline
View Community Timeline

Ridge Carlton Apartments Reviews

(130)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 862792

Verified Resident 2021 - 2023

10/25/2023

It is very safe current and convenient. You have shopping centers plenty of restaurants, schools, colleges, fire department, Police Department hospitals everything is nearby transportation stops right at Ridge Carlton apartments trains buses. You have a laundromat on the premises. Mail room mailbox also on… See More >
    Manager

    10/26/2023

    Ridge Carlton Apartments
    Thank you so much for your wonderful review of Ridge Carlton Apartments! We are glad that you are enjoying the community and its convenient location.
    Review Author Icon

    Resident 1182609

    Verified Resident 2023

    9/20/2023

    Great communication, very helpful , great space In the apt . Great price and neigborhood . The staff was very helpful . Made sure that I got the apt . Always available when I called . I love the space

      Manager

      9/22/2023

      Ridge Carlton Apartments
      We are so happy to hear you love your home and have had such a great experience with us at Ridge Carlton Apartments! Thank you for your kind words about our community, homes, and staff.
      Review Author Icon

      Resident 1177603

      Verified Resident 2023

      9/6/2023

      I'm very satisfied with the work and service community staff provide every day. They are friendly and work diligently to maintain the apartments, grounds and parking lot in excellent condition. It's a great place to live.

        Manager

        9/7/2023

        Ridge Carlton Apartments
        We couldn’t be happier to hear that you are enjoying your time living at Ridge Carlton Apartments! Thank you so much for taking the time to share your kind words with us.
        Review Author Icon

        Resident 1173823

        Verified Resident 2023

        8/25/2023

        it was great everything was perfect. the place was perfect and the grounds are very clean. the management was very welcome. The outside was very clear. The way they help me to move by the steps and walk way.

          Manager

          8/28/2023

          Ridge Carlton Apartments
          We are so glad to hear that you enjoy the community and the staff. Ridge Carlton Apartments is lucky to have you! Thank you for your review.
          Review Author Icon

          lldraw1@gmail.com

          Resident 2008 - 2023

          7/30/2023

          Hike in rent after contract signed

          I have lived at Ridge Apts for over 16 years. For the most part, I have been quite satisfied However, I recently signed a contract for a rent increase for $50 dollars, which was acceptable,but I got a letter saying they are increasing my rent… See More >
            Manager

            8/2/2023

            Ridge Carlton Apartments
            Thank you for taking the time to provide your feedback. We ask that you please reach out to our Regional Manager, Dana, at dstevenson@altmanco.com to further discuss.

            Updated Review

            Review Author Icon

            Resident 1148657

            Verified Resident 2023

            7/26/2023

            I love this community , very tidy and neat. The staff really care about the tenants needs. The carpets in the hall way get cleaned every Monday and the leasing office always smell amazing . I recommend this community

              Manager

              7/26/2023

              Ridge Carlton Apartments
              We are so happy to hear you love your home at Ridge Carlton Apartments! Thank you for your kind words about our community and staff.
              Review Author Icon

              Resident 1161228

              Verified Resident 1999 - 2023

              7/19/2023

              Management/leasing office helpful. Outside grounds maintenance well kept. Maintenance responses quickly. Lobby & hallways well lit & kept clean. All staff members are always friendly. Incoming packages are placed in mailroom according to mail apt number

                Manager

                7/21/2023

                Ridge Carlton Apartments
                We love hearing from our residents and are glad that our staff has been so helpful in assisting you. Thank you for making Ridge Carlton Apartments your home!

                Updated Review

                Review Author Icon

                Resident 805528

                Verified Resident 2012 - 2023

                6/11/2023

                I have been residing in Ridge Carlton Apartment Complex for 11 Years now.. And I have been extremely satisfied to live there so far. I love the environment we are in. The office staff and the maintenance staff are so courteous and professional. I never encountered major problems… See More >
                  Review Author Icon

                  Resident 1146857

                  Verified Resident 2010 - 2023

                  6/4/2023

                  I've been a resident at the ridge Carlton for many years and it's been more good than bad especially the maintenance staff Matt is great efficient and very knowledgeable the office staff is also very helpful

                    Manager

                    6/5/2023

                    Ridge Carlton Apartments
                    Thank you for your review of Ridge Apartments! We are so glad you love your home here and have had a positive experience with us and our staff.

                    Updated Review

                    Review Author Icon

                    Resident 1083651

                    Verified Resident 2022 - 2023

                    4/30/2023

                    Great atmosphere with great management, maintenance and cleaning staff. The landscapers always make sure outer appearance is top notch. Management always has a listening ear. To take the time to show you matter, concerns or just because is great. Maintenance always goes above and beyond… See More >
                      Manager

                      5/2/2023

                      Ridge Carlton Apartments
                      WOW! We cannot thank you enough for choosing to make Ridge Carlton Apartments your home. We are honored to have you as a resident.

                      Updated Review

                      Review Author Icon

                      Resident 934114

                      Verified Resident 2011 - 2023

                      4/17/2023

                      Use to be good has come down a lot they took out the best things and added things of no use and people don't even use them.They were put in just to say they replaced it with other thing to increase the rent.

                        Manager

                        4/18/2023

                        Ridge Carlton Apartments
                        Your feedback is appreciated. Please make sure to reach out to the office by calling (215) 483-8300 to speak with a staff member directly about any concerns or questions that you would like to discuss.
                        Review Author Icon

                        Resident 1130892

                        Verified Resident 2013 - 2023

                        4/12/2023

                        Satisfied! Matt and his team have always responded to our requests and completed requests. We appreciate their maintaining building and always helping us. The building is older so the upkeep is hard but the staff does their best! Thank you.

                          Manager

                          4/12/2023

                          Ridge Carlton Apartments
                          It is amazing to hear that you are satisfied living in the community. We thank you for choosing to make Ridge Carlton Apartments your home!

                          Updated Review

                          Review Author Icon

                          Resident 816245

                          Verified Resident 2016 - 2023

                          4/5/2023

                          Quiet residential area, well maintained grounds and recreational areas, close to entertainment and shopping. Courteous staff. Easy to get to downtown area. Spacious apartments, mostly quiet neighbors.

                            Manager

                            4/6/2023

                            Ridge Carlton Apartments
                            WOW! Thank you for your compliments on the staff and community. We are thrilled to have you here at Ridge Carlton Apartments!
                            Review Author Icon

                            Resident 1105828

                            Verified Resident 2022 - 2023

                            1/25/2023

                            I have had continuous issues with my heat. I've been told the unit cannot be replaced and it has been inspected by maintenance 5 times with no permanent solution. No guarantee of heat from day to day.

                              Manager

                              1/26/2023

                              Ridge Carlton Apartments
                              Thank you for bringing your concerns to our attention. Could you please reach out to the office at (215) 483-8300 so we can further discuss this matter?
                              Review Author Icon

                              Resident 1088544

                              Verified Resident 2016 - 2022

                              11/25/2022

                              I love living here and any issue I have is dealt with promptly. The price for the apartment is also a good fit for the area. The office staff is also very friendly and courteous. I also love the new renovations that were just… See More >
                                Manager

                                11/29/2022

                                Ridge Carlton Apartments
                                We are ecstatic to hear your experience with us at Ridge Carlton Apartments has been great so far. We love hearing from our residents and want to thank you for leaving such a kind review in regard to the quality of our staff and community.

                                Updated Review

                                Review Author Icon

                                Resident 822823

                                Verified Resident 2019 - 2022

                                11/18/2022

                                The office staff and your mantence staff are kind and helpful They try help whenever they can. They try and keep interior clean. Exterior is maintained and have seasonal. Apartments are large lots of closets are many and big

                                  Manager

                                  11/21/2022

                                  Ridge Carlton Apartments
                                  It is amazing to hear that you find the apartments to be spacious and the staff to be kind. We thank you for choosing to make Ridge Carlton Apartments your home!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1056552

                                  Verified Resident 2022

                                  11/2/2022

                                  The community is nice and maintenance is very good at getting request handled in a quick time frame. I can always count on my packages being out up in the mail room nicely, and for the most part the community to be quiet.

                                    Manager

                                    11/3/2022

                                    Ridge Carlton Apartments
                                    We are so glad that you find the staff to be kind and efficient and the community to be quiet. Ridge Carlton Apartments is lucky to have you! Thank you for your review.

                                    Updated Review

                                    Review Author Icon

                                    Resident 804812

                                    Verified Resident 2019 - 2022

                                    10/23/2022

                                    The community has definitely changes since first moving in. Amenities that I ordinarily moved in for where removed. There has been an uptick in commotion. And trash in the building especially the hallways. Packages have been being stolen more often. As well

                                      Manager

                                      10/26/2022

                                      Ridge Carlton Apartments
                                      We thank you for bringing your concerns to our attention. Could you please reach out to the office at (215) 483-8300 so we can further discuss your feedback?
                                      Review Author Icon

                                      Resident 1075592

                                      Verified Resident 2022

                                      10/14/2022

                                      Just moved in, everything seems to be legit no real issues and community seems to be nice. maintenance responded fast when needed, move in was a breeze. Everything is accessible and the grounds seems to be kept nicely.

                                        Manager

                                        10/18/2022

                                        Ridge Carlton Apartments
                                        Welcome to Ridge Carlton Apartments! It is incredible to hear that you are enjoying your new home so far! Thank you for making our community your home, and please let us know if there is anything we can do for you.

                                        Updated Review

                                        Review Author Icon

                                        Resident 569174

                                        Verified Resident 2018 - 2022

                                        9/28/2022

                                        It was fine in the beginning now it's very noisy. Not noise you expect living in an apartment but noise levels beyond late hours, congregation in the parking lot with loud music, drugs being smoked, etc. There's also a lot more dogs so you have… See More >
                                          Manager

                                          10/7/2022

                                          Ridge Carlton Apartments
                                          We are saddened to hear of your experience as we want all of our residents to love where they live. At your earliest convenience, we ask you to please reach out to our office at ridgecarlton@altmanco.com so we can discuss these issues and work to resolve them.
                                          Review Author Icon

                                          Resident 1056977

                                          Verified Resident 2018 - 2022

                                          8/21/2022

                                          Reasonable rent, convenient location, clean and well-maintained, courteous and efficient staff. Ease of access, off-street parking. Diversity of residents with regard to age, cultures, etc. On-site fitness center.

                                            Manager

                                            8/22/2022

                                            Ridge Carlton Apartments
                                            Thank you for your feedback! It is great to hear that you enjoy the staff, location, and living in the Ridge Carlton Apartments community. If there is ever anything we can do for you, please do not hesitate to contact the office!
                                            Review Author Icon

                                            Resident 1039598

                                            Verified Resident 2022

                                            6/26/2022

                                            There was false advertisement of a pool & move in dates were not updated or accurate. This caused me to spend hundreds of dollars extra for movers & I moved here primarily for the pool. It was very disappointing to learn of its closure the… See More >
                                              Manager

                                              7/13/2022

                                              Ridge Carlton Apartments
                                              We appreciate the time you took to provide us with your feedback. We are sorry to hear that you feel disappointed and would like to further discuss this matter with you. Could you please reach out to the office at (215) 483-8300 to speak to a member of our staff?
                                              Review Author Icon

                                              Resident 1035309

                                              Verified Resident 2022

                                              6/13/2022

                                              Move in process was very easy! The staff is very friendly and accommodating. I do however wish I was notified that the pool would be closing permanently before moving in. I only signed the lease strictly for the pool. I am very disappointed.

                                                Manager

                                                6/14/2022

                                                Ridge Carlton Apartments
                                                Thank you for your feedback and your kind words about our staff. We are happy to have you in the community. It is disheartening to hear that you feel disappointed, and we would like to further discuss this matter with you. Could you please reach out to the office at (215) 483-8300 to speak to a member of our staff?
                                                Review Author Icon

                                                Resident 1005349

                                                Verified Resident 2022

                                                3/9/2022

                                                It was a very quick and smooth move in , I liked my apartment way more than I thought I would when I got here ! It's been a week and I'm very excited to be here . Any questions or concerns I know I… See More >
                                                  Manager

                                                  3/9/2022

                                                  Ridge Carlton Apartments
                                                  Welcome to Ridge Carlton Apartments! We are so glad you had a smooth move-in experience and our office personnel are absolutely more than happy to assist you with anything you may need. Please do not hesitate to reach out!
                                                  Review Author Icon

                                                  Resident 987425

                                                  Verified Resident 2021 - 2022

                                                  1/9/2022

                                                  I enjoy the unit I live on n but the aroma of marijuana and cigarettes coming in through the vents is a extremely problematic.My cat and are adversely impacted by he aroma, mentally and physically. The Manager has addressed the issue through mass email but… See More >
                                                    Manager

                                                    1/11/2022

                                                    Ridge Carlton Apartments
                                                    We are sorry to hear that you are experiencing issues in the community but thank you for bringing this to our attention. We ask that you please reach out to our office at (215) 483-8300 to discuss this matter with our team.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Uncovered Parking
                                                    Other
                                                    • Community Center
                                                    • Controlled Access
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Public Transportation
                                                    • Tennis Court
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                                                    Leasing

                                                    Ridge Carlton Apartments welcomes you to a lifestyle of comfort and convenience in the heart of Roxborough, PA. With four different floor plans to choose from, you will be sure to find the home that is right for you. Professional on-site management and 24-hour emergency maintenance assure you of the carefree lifestyle that you desire in apartment home living. Residents enjoy a wide range of entertainment, dining and shopping venues in nearby Manayunk, along with hiking, biking and fishing in historic Valley Green Park. With easy access to I-76, Ridge Carlton is an ideal location for living, working and playing.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Altman Management Company

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Ridge Carlton Apartments Rated?
                                                    Based on 670 number of votes by renters, Ridge Carlton Apartments is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Ridge Carlton Apartments?
                                                    Ridge Carlton Apartments is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Ridge Carlton Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Ridge Carlton Apartments?
                                                    Ridge Carlton Apartments is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Ridge Carlton Apartments?
                                                    Ridge Carlton Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Ridge Carlton Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Ridge Carlton Apartments?
                                                    Ridge Carlton Apartments is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 92.3077% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 21.62 days to their community reviews in the past year.
                                                    Who manages Ridge Carlton Apartments?
                                                    Altman Management Company
                                                    What is the pet policy at Ridge Carlton Apartments?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Ridge Carlton Apartments

                                                    March 2024

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                                                    Ridge Carlton Apartments is a 550 - 870 sq. ft. apartment in Philadelphia in zip code 19128. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,059 - $1,405. Nearby cities include Bala Cynwyd, Merion Station, Dresher, Narberth, and Camden.

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