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St. James Apartments

200 West Washington Square, Philadelphia, PA 19106
(109 Reviews)
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Floor Plans & Pricing

Studio

STUDIO

Studio, 1 Bath

See Floor Plan Details

1 Bedroom

PENTHOUSES

1 Bed, 1 Bath

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1 BEDROOM 1 BATH

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 BEDROOM 2 BATH

2 Beds, 2 Baths

See Floor Plan Details

3 Bedrooms

3 BEDROOM 3 BATH

3 Beds, 3 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.2

Safety

4.4

Office Staff

4.4

Maintenance

4.4

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

72

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.36 days

View Community Timeline
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St. James Apartments Reviews

(107)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1125818

Verified Resident 2015 - 2023

3/27/2023

Apartments: Large and lovely. Oversized windows and views! Bathrooms and kitchens: Could use a facelift Most apartments have carpeting. They need to change this to hardwood flooring - instead of charging tenants for this is they want it. Concierge: Outstanding.… See More >
    Manager

    3/28/2023

    St. James Apartments
    Thank you for the honest feedback. This is helpful to understand how to improve our resident's living experience. Please give us a call if you need anything. Have a great week.
    Review Author Icon

    Resident 1125784

    Verified Resident 2014 - 2023

    3/27/2023

    This must have at least 200 characters. This must have at least 200 characters. This must have at least 200 characters. This must have at least 200 characters. I'll be this reduced the response rate for this survey.

      Manager

      3/28/2023

      St. James Apartments
      We hope you enjoy living at The St. James.
      Review Author Icon

      Resident 1125778

      Verified Resident 2019 - 2023

      3/27/2023

      When moved in it was much better. During Covid dog owners now own 2 or 3 dogs, the size of each dog was limited to 50 lbs(2019) now 100 lbs(2023), elevators crowded with dogs, dog pee & poop in elevators at times & dog owners… See More >
        Manager

        3/28/2023

        St. James Apartments
        Thank you so much for the honest feedback. We are working to find a solution quickly. Have a nice evening.

        Updated Review

        Review Author Icon

        Resident 1125734

        Verified Resident 2004 - 2023

        3/27/2023

        The Saint James has been our home for many years. The location is terrific. We are able to walk throughout Center City. The neighborhood including proximity to Washington Square cannot be beat. The management and staff have been very professional and courteous.

          Manager

          3/28/2023

          St. James Apartments
          Thank you for sharing your experience with us. We are thrilled to hear you are happy in your home.
          Review Author Icon

          Resident 1125732

          Verified Resident 2020 - 2023

          3/27/2023

          My experience has been mixed. Front desk staff is pleasant and building is clean and secure. I also appreciate the available parking (for extra fee) We moved in a month before COVID which resulted in the pool and exercise room to be closed. The pool then… See More >
            Manager

            3/28/2023

            St. James Apartments
            We strive to provide the best apartment living in the area, and we’re truly sorry we missed the mark while repairing the pool. Please let us know if there is anything else you need. Have a nice evening.
            Review Author Icon

            Resident 1125715

            Verified Resident 2017 - 2023

            3/27/2023

            Lived in this community for 30 years just 2 blocks away so I was very glad to stay here. it is a very nice area. Convenient to the arts, shopping and restaurants. I was able to be near family and friends.

              Manager

              3/28/2023

              St. James Apartments
              Thank you for taking time out of your schedule to write this kind review! Enjoy your week.
              Review Author Icon

              Resident 1125677

              Verified Resident 2015 - 2023

              3/27/2023

              Large apartments with ample storage, even has storage space on each floor. One and two bedroom apartments have balconies. Indoor pool and gym. We have a beautiful courtyard. Building is pet friendly. Close to public transportation transportation. Most importantly we have the best… See More >
                Manager

                3/28/2023

                St. James Apartments
                We love hearing from our residents so thank you for taking the time to review The St. James. We are thrilled to hear you are happy in your home. Enjoy the week!
                Review Author Icon

                Resident 1125676

                Verified Resident 2021 - 2023

                3/27/2023

                Very happy in our apartment. Spacious and quiet. Front desk guys are lovely. Maintenance guys are too. The ability to park in the circle on St James is so convenient. And you can't beat the beautiful views!

                  Manager

                  3/28/2023

                  St. James Apartments
                  Thank you for the five's! We appreciate you taking the time to review The St. James.
                  Review Author Icon

                  Resident 1125646

                  Verified Resident 2016 - 2023

                  3/27/2023

                  Enjoyable quiet place except occasional dog noises and behavior. Stronger requirements for dog behavior in an apartment building would help. Dogs urinating in public indoor and outdoor areas unacceptable

                    Manager

                    3/28/2023

                    St. James Apartments
                    Thank you for taking the time to review The St. James. We will work to find a solution quickly.
                    Review Author Icon

                    Resident 1125645

                    Verified Resident 2020 - 2023

                    3/27/2023

                    The apartment is very nice, and the views are spectacular. The pool Rehab is excellent plan to stay here for the foreseeable future. Not happy with the cost distribution of the heating and air conditioning, which should be individually metered.

                      Manager

                      3/28/2023

                      St. James Apartments
                      We are so glad you are enjoying the features The St. James offers. And thank you for letting us know about the heat and A/C costs. We will share your comment with the team to see what we can do this enhance this system.
                      Review Author Icon

                      Resident 1125555

                      Verified Resident 2014 - 2023

                      3/27/2023

                      The St James is a community of caring, friendly staff, management and residents. The building and individual units are well maintained. Problems are addressed and remedied as soon as possible. Having indoor parking as an option is a very important to me in regards to… See More >
                        Manager

                        3/28/2023

                        St. James Apartments
                        Thank you for leaving such a positive review. We are so happy you love The St. James as much as we do.
                        Review Author Icon

                        Resident 1125383

                        Verified Resident 2021 - 2023

                        3/26/2023

                        We love living at the St.James! The apartment has lots of light and the view is amazing. The St.James staff are all wonderful and helpful. Whenever we put in a maintenance request, it is taken care of right away. We don't hear our neighbors… See More >
                          Manager

                          3/28/2023

                          St. James Apartments
                          Thank you for your support and praise. We are thrilled to hear how happy you are in your home. Enjoy the week.
                          Review Author Icon

                          Resident 1125024

                          Verified Resident 2015 - 2023

                          3/24/2023

                          I love living in this community. The location of the St. James is wonderful. However, our beautiful Lobby needs to be refurbished. The security needs to be enhanced. The hallways are always very cold.

                            Manager

                            3/28/2023

                            St. James Apartments
                            We are glad to hear you love living at The St. James. Thanks for pointing out some issues you have experienced so we can make it right. Have a great day!
                            Review Author Icon

                            Resident 1125009

                            Verified Resident 2021 - 2023

                            3/24/2023

                            Absolutely top shelf. Responsive to all requests and timely in all service requests. We have enjoyed the staff and the residents. We are a great community in a wonderful exciting part of Philadelphia.

                              Manager

                              3/28/2023

                              St. James Apartments
                              Thank you for brightening our day!
                              Review Author Icon

                              Resident 1124998

                              Verified Resident 2019 - 2023

                              3/24/2023

                              I love living at The St James The apt is spacious for a studio The view south is breathtaking The staff are kind & very competent The neighborhood feels safe Washington Square is a wonderful backyard

                                Manager

                                3/28/2023

                                St. James Apartments
                                Thank you for the positive review and your kind words about our community! We love to hear you're happy in your home at The St. James.
                                Review Author Icon

                                Resident 1124993

                                Verified Resident 2016 - 2023

                                3/24/2023

                                We appreciate the St James and have found the staff to be very responsive to our needs and the maintenance staff prompt when we have an issue. My only concern is for a one bedroom apartment that we are in 10 days a month a… See More >
                                  Manager

                                  3/28/2023

                                  St. James Apartments
                                  We appreciate you! Thank you for the feedback so we can enhance your experience.
                                  Review Author Icon

                                  Resident 1124975

                                  Verified Resident 2020 - 2023

                                  3/24/2023

                                  We are happy with The Saint James. After looking around at many rentals, we chose this because of its larger kitchen, optimal room layout, 24-hour doorman, and location in the city. A dog-friendly building was also important.

                                    Manager

                                    3/28/2023

                                    St. James Apartments
                                    Thank you for taking time out of your schedule to write this glowing review! Enjoy your week.

                                    Updated Review

                                    Review Author Icon

                                    Resident 1124971

                                    Verified Resident 2021 - 2023

                                    3/24/2023

                                    Very friendly staff and residents. Staff very responsive to requests for repairs, assistance... The pool is wonderful; inside, rejuvenating and relaxing. And the adjacent gym has a variety of equipment and space to work out.

                                      Manager

                                      3/28/2023

                                      St. James Apartments
                                      Thanks for the kind words! We love having you as part of the community at The St. James. Please get in touch if you need anything.
                                      Review Author Icon

                                      Resident 1124968

                                      Verified Resident 2018 - 2023

                                      3/24/2023

                                      This is a very friendly community. The staff will do anything to assist in making living here easy and comfortable. The tenants are generally nice and friendly, and dog owners are respectful with their pets.

                                        Manager

                                        3/28/2023

                                        St. James Apartments
                                        Thank you for sharing your kind review. It's our job to provide a strong, comfortable community for you, and we're glad to succeed!
                                        Review Author Icon

                                        Resident 1124941

                                        Verified Resident 2004 - 2023

                                        3/24/2023

                                        while i love the building, the management is often deaf to needs in the building, If you walk around you will see areas that need improvement . No one pays attention to garage cleanliness . The operating staff and front desk people are wonderful

                                          Manager

                                          3/28/2023

                                          St. James Apartments
                                          We’re very sorry to hear about this — thank you for bringing it to our attention! We have alerted our maintenance team. Please let us know if there is anything else we can assist with.
                                          Review Author Icon

                                          Resident 1124936

                                          Verified Resident 2020 - 2023

                                          3/24/2023

                                          In general my experience has been very positive. I am deeply grateful to Pedro, a man of great knowledge, integrity, and just a wonderful all-around person. He's been so helpful and welcoming. The doorman are exceptionally kind and good humored as well. The building is very… See More >
                                            Manager

                                            3/28/2023

                                            St. James Apartments
                                            Thank you for taking the time to leave us such a great review. Our team is hard working and they will appreciate the compliments. Enjoy your week.
                                            Review Author Icon

                                            Resident 1124926

                                            Verified Resident 2013 - 2023

                                            3/24/2023

                                            Love the front desk staff and Betsy in leasing office. Wish we had a community room no place to gather. Newer buildings in area have many more amenities, gym could be larger. Garage is a fisaster, very difficult to keep off the walls.

                                            Manager

                                            3/28/2023

                                            St. James Apartments
                                            Thank you for your honest feedback. We strive to make your living experience remarkable so please reach out if you want to discuss anything in detail.
                                            Review Author Icon

                                            Resident 1124901

                                            Verified Resident 2019 - 2023

                                            3/24/2023

                                            Warm, friendly atmosphere; excellent security at the desk and in the bldg; clean on each floor and in lobby; located in a beautiful safe neighborhood; adjacent to a gorgeous historic park; steps from national historic landmarks and tourist sites where our founding fathers signed the… See More >
                                              Manager

                                              3/24/2023

                                              St. James Apartments
                                              Thanks for the kind review. We appreciate you taking the time to let us know how we are doing. If you need anything, please reach out. Have a great weekend.
                                              Review Author Icon

                                              Resident 1124715

                                              Verified Resident 2015 - 2023

                                              3/23/2023

                                              Love so many things about living here--the wonderful location, the views, the excellent front desk staff, on-the-job maintenance crew, friendly office staff, and amenities like the pool, gym, and twice a year buffets that get people together. However . . .It is great that… See More >
                                                Manager

                                                3/24/2023

                                                St. James Apartments
                                                Thank you for letting us know about this issue. We value your response and will look to resolve this issue.
                                                Review Author Icon

                                                Resident 1124634

                                                Verified Resident 2021 - 2023

                                                3/23/2023

                                                We like the unit, the staff and the location. We also like that the building is pet friendly. Some things in the building could use upgrading and refreshing. Also it would help to have charging stations for EV cars

                                                  Manager

                                                  3/24/2023

                                                  St. James Apartments
                                                  Thank you for your kind words and suggestion. Have a great weekend.

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Laundry in Units
                                                  Parking
                                                  • Covered Parking
                                                  • Shared Garage
                                                  Other
                                                  • Gym
                                                  • Pool
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                                                  Leasing

                                                  Enter the luxurious 45-story St. James on historic Washington Square and experience the many benefits afforded to residents. Upon arrival, be welcomed by the full-time doorman, and find the 24-hour concierge available in the exquisitely appointed lobby. Spacious layouts are available in modern studio, one, two and three bedroom residences. Enjoy unsurpassed, hotel-style amenities, a fitness center, swimming pool, courtyard, private balconies, garage parking, and on-site retail. Only steps away from transportation, shopping, fine dining, Thomas Jefferson University, Pennsylvania Hospital, businesses, and Philadelphia's cultural, city and national landmarks. Luxury Washington Square apartment rentals at its best!
                                                  Show Less

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?
                                                  Anonymous
                                                  Answered on: 05/22/2018
                                                  A: VERY HIGH

                                                  Frequently Asked

                                                  How is St. James Apartments Rated?
                                                  Based on 109 number of votes by renters, St. James Apartments is currently rated 4.1 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at St. James Apartments?
                                                  St. James Apartments is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  St. James Apartments is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at St. James Apartments?
                                                  St. James Apartments is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is St. James Apartments?
                                                  St. James Apartments is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  St. James Apartments is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at St. James Apartments?
                                                  St. James Apartments is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 2.36 days to their community reviews in the past year.
                                                  What is the pet policy at St. James Apartments?
                                                  No pet policy available
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 3+ Baths
                                                  Studio, 1 Bath

                                                  Check Availability

                                                  St. James Apartments

                                                  March 2024

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                                                  St. James Apartments is an apartment in Philadelphia in zip code 19106. This community has a 1 - 3 Beds, 1 - 3 Baths Nearby cities include Bala Cynwyd, Merion Station, Dresher, Narberth, and Camden.

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