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The National

121 North 2nd Street, Philadelphia, PA 19106
(53 Reviews)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

3.9

Grounds

4.5

Safety

4.0

Office Staff

4.6

Maintenance

4.3

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

28

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.43%

Manager’s Review Reply Time

B

Average time to respond to reviews

10.43 days

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The National Reviews

(43)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1194379

Verified Resident 2023

10/30/2023

It's a lovely community with a convenient location in a clean, greener-than-average neighborhood in Philadelphia. Maintenance is mostly prompt and the facility has right-sized amenities for what the building is.

    Manager

    10/31/2023

    The National
    Thank you for the kind words! We are so happy to hear you are enjoying your time at The National. Please do not hesitate to reach out if there is anything we can do to make your living experience even better!
    Review Author Icon

    Resident 1194087

    Verified Resident 2022 - 2023

    10/29/2023

    Overall positive experience with community, but could do a few more small things to go above and beyond. Example, there is a garage but no trash cans in the garage for simple garbage like an empty Starbucks cup.

      Manager

      10/31/2023

      The National
      Thank you for taking the time to leave us feedback! We are so happy to hear you are having a positive experience at The National and will discuss your concerns with our management team.

      Updated Review

      Review Author Icon

      Resident 1105253

      Verified Resident 2019 - 2023

      10/28/2023

      I think this building is overall very nice, but extremely overpriced and with not enough supporting infrastructure. The atmosphere resembles middle school with lots of money, and there are not enough maintenance workers and concierge staff to keep up with demand. The staff who is… See More >
        Manager

        10/31/2023

        The National
        Thank you for taking the time to leave us feedback. We are happy to hear of your positive experience with the staff and neighborhood at The National!

        Updated Review

        Review Author Icon

        Resident 1134442

        Verified Resident 2021 - 2023

        10/28/2023

        Issued was resolved quickly and correctly. The staff here is very friendly and helpful and we really appreciate them. The National has everything we need to live a comfortable life. The neighborhood has access to anything you could need.

          Manager

          11/2/2023

          The National
          Thank you for the 5-star review! We are so happy to hear of your positive experience at The National and with our team. Please do not hesitate to reach out if there is ever anything we can do to make your living experience even better!
          Review Author Icon

          Resident 1193728

          Verified Resident 2021 - 2023

          10/27/2023

          Great location, nice units and nice/safe community and other residents. I also really like the floor plans, but hallways are very hot and there is a lot of dust. Also, the staff isn't very helpful with issues in the units.

            Manager

            11/2/2023

            The National
            Thank you for taking the time to leave us feedback! We are happy to hear you are having a positive experience with the location and community at The National.
            Review Author Icon

            Resident 1192576

            Verified Resident 2023

            10/24/2023

            Very positive. The staff attends to your needs and if issues present themselves, it is quickly resolved.,The cleaning crew regularly cleansthe hallway, public bathroom areas and the reception where tenants commingle Spor

              Manager

              10/27/2023

              The National
              Thank you for taking the time to leave us feedback! We are so happy to hear of your positive experience at The National.
              Review Author Icon

              Resident 1192410

              Verified Resident 2023

              10/23/2023

              It has been a great experience so far! The unit itself is clean, well kept, and quiet. The management team is so nice, personable, and helpful and they host great community events! I feel safe living in the building and area. Would totally recommend!

                Manager

                10/27/2023

                The National
                Thank you for the kind words! We are so happy to hear of your 5-star experience at The National! Please do not hesitate to reach out if there is ever anything we can do to make your living experience even better.
                Review Author Icon

                Resident 1192234

                Verified Resident 2023

                10/23/2023

                Super friendly and helpful. It was the best experience working with staff and finding the right apartment for me. Also, the tool and portal is pretty simple to work with. Overall an easy and nice experience.

                  Manager

                  10/27/2023

                  The National
                  Thank you for the kind words! We are so happy to hear you are having a 5-star experience at The National! Please do not hesitate to reach out if there is ever anything we can do to make your living experience even better.
                  Review Author Icon

                  Resident 1189977

                  Verified Resident 2021 - 2023

                  10/17/2023

                  The National was a pleasant place to live for the first year I have been here, with friendly residents and pet owners and laid-back but attentive management. Unfortunately, the building is no longer managed in a way that maintains a dog friendly environment. Some residents… See More >
                    Manager

                    10/18/2023

                    The National
                    Thank you for taking the time to leave us feedback, we will address your concerns with our team!
                    Review Author Icon

                    Resident 1189975

                    Verified Resident 2023

                    10/17/2023

                    Someone recently moved in who has been blasting the bass on his/her speaker system at night which has been annoying I wish the National would install electric charging stations for electric vehicles The website was misleading in terms of amenities, specially the gym. The website makes it… See More >
                      Manager

                      10/18/2023

                      The National
                      Thank you for the feedback! We will discuss your concerns with our team.
                      Review Author Icon

                      Resident 1189347

                      Verified Resident 2023

                      10/17/2023

                      The walls, floors and ceilings are paper. There is very little headspace between floors and ceilings, and no rug requirement. So unless you sleep like the dead, it's best to live on the top floor. Lots of barking dogs around, too. Everything else about the… See More >
                        Manager

                        10/18/2023

                        The National
                        Thank you for the feedback! We will discuss your concerns with our team.

                        Updated Review

                        Review Author Icon

                        Resident 1107278

                        Verified Resident 2022 - 2023

                        10/17/2023

                        The staff is excellent from leasing office to front desk and maintenance. It's a bit alarming to see the cost for parking in the garage after you pay so much for an apartment. I'm also currently quite concerned by the price differential in my lease… See More >
                          Manager

                          10/18/2023

                          The National
                          Thank you for taking the time to leave us feedback! We will discuss your concerns with our team.
                          Review Author Icon

                          Resident 1189154

                          Verified Resident 2022 - 2023

                          10/16/2023

                          I've lived in six different apartment buildings across NYC, Chicago, and Philly, and none have come close to our experience at the National. In our apt search in Philly, we encountered a lot of buildings with staff who seemed unprofessional or indifferent. Our experience with… See More >
                            Manager

                            10/18/2023

                            The National
                            Thank you so much for the kind words! We love our team at The National and are so happy to hear that you do as well. Please let us know if there is ever anything we can do to make your experience even better.

                            Updated Review

                            Review Author Icon

                            Resident 1105742

                            Verified Resident 2022 - 2023

                            7/31/2023

                            One of the better management companies I've dealt with, they ensure there's safe, clean and hospitable living. The maintenance, concierge and staff are very helpful and responsive. As for community, everyone is friendly and keeps to themselves for the most part. The events that the… See More >
                              Manager

                              8/1/2023

                              The National
                              Thank you for the kind words! We are so glad to hear you are having a positive living experience at The National.
                              Review Author Icon

                              Resident 1165179

                              Verified Resident 2023

                              7/31/2023

                              It's great, though intermittently there are times where there can be loud activities from neighbors it isn't excessive. Pet litter box litter can sometimes be found around trash chute which can be gross

                                Manager

                                8/1/2023

                                The National
                                Thank you for taking the time to leave us feedback, we are happy to hear you are enjoying the community at The National and will discuss your concerns with our team.
                                Review Author Icon

                                Resident 1165149

                                Verified Resident 2023

                                7/31/2023

                                It's been great. Staff is friendly and attentive. Building is clean. I've especially enjoyed the view from our apartment. I also like the fact that the building doesn't seem so bust all the time. Looking forward to living here!

                                  Manager

                                  8/1/2023

                                  The National
                                  Thank you for the 5 star review! It is residents like you who make The National so wonderful.
                                  Review Author Icon

                                  Resident 1165124

                                  Verified Resident 2022 - 2023

                                  7/31/2023

                                  This apartment complex has all the amenities needed to make it a safe and enjoyable space. The staff at the front desk, all of them and especially Tawanda, are exceptional and make us all feel safe and cared for. The leasing staff is always responsive… See More >
                                    Manager

                                    8/1/2023

                                    The National
                                    Thank you for the kind words! We are so happy to hear you are having a great experience at The National. Please let us know if there is ever anything we can do to make your living experience even better!
                                    Review Author Icon

                                    Resident 1165109

                                    Verified Resident 2021 - 2023

                                    7/31/2023

                                    My fianc? and I love living here, the building is always kept up to par and the team in the office and at the front desk are friendly, caring and helpful. I so appreciate that they know us by name and say hello when walking… See More >
                                      Manager

                                      8/1/2023

                                      The National
                                      Thank you for the kind words! We are happy to hear that you are enjoying your time living at The National.

                                      Updated Review

                                      Review Author Icon

                                      Resident 1105360

                                      Verified Resident 2020 - 2023

                                      7/24/2023

                                      My time living in the National has been great! I lived here for 3 years and I thought the location was great, the building was great, and the amenities were great. The staff was very helpful and they were very quick to respond to any… See More >
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                                        Resident 1162760

                                        Verified Resident 2023

                                        7/24/2023

                                        The apartment itself is great as are the amenities but the management team and front desk staff are what truly make the National such a good place to call home. Everyone is incredibly helpful, friendly, and dedicated.

                                          Manager

                                          7/24/2023

                                          The National
                                          Thank you so much for the kind words! We love our team at The National and are so happy to hear that you do too. Please let us know if there is ever anything we can do to make your living experience even better!
                                          Review Author Icon

                                          Resident 1160487

                                          Verified Resident 2023

                                          7/17/2023

                                          The apartment space itself is very nice, updated and well kept. Amenities are a wonderful plus and building/management staff have been great. The only flaw is poor insulation between apartments so you can hear any and all noises from neighbors.

                                            Manager

                                            7/18/2023

                                            The National
                                            Thank you for the feedback! We are happy to hear of your positive experience with the staff and community at The National.
                                            Review Author Icon

                                            Resident 1136144

                                            Verified Resident 2021 - 2023

                                            5/1/2023

                                            Our experience at the National has been generally good. The staff is very attentive and friendly, and the facilities are up to date and well maintained. Informal events, usually about one per month, are scheduled by the office for the residents. The lounge (with small… See More >
                                              Manager

                                              5/1/2023

                                              The National
                                              Thank you so much for taking the time to leave us feedback! We are happy to hear you are enjoying your time at The National so far.
                                              Review Author Icon

                                              Resident 1135719

                                              Verified Resident 2023

                                              4/29/2023

                                              Its a lovely space. Humble and helpful people around. Easy access to local spots. Feels safe in here. Everything seems great. I'll have more to say in about 5-6 months of living here, but uo until now - thumbs up!

                                                Manager

                                                5/1/2023

                                                The National
                                                Thank you for your feedback! We are happy to hear you are enjoying your time at The National. Please do not hesitate to reach out to us if there is ever anything we can do to make your living experience even better!
                                                Review Author Icon

                                                Resident 1135520

                                                Verified Resident 2022 - 2023

                                                4/28/2023

                                                For the most part my stay at the National has been a mediocre one.....the management staff as well as the entire staff has been more than helpful and professional....they do make every attempt to keep the place clean in spite of the number of dogs… See More >
                                                  Manager

                                                  4/28/2023

                                                  The National
                                                  Thank you for taking the time to leave us feedback! We are happy to hear you had a positive experience with our management staff, and we will bring your concerns to their attention.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 1109556

                                                  Verified Resident 2022 - 2023

                                                  4/28/2023

                                                  My experience has been fine. Got off to a bad start, but things have been fine since then. For the most part people who want to keep to themselves can, except for the few nosy people who hang around the lobby and have not so… See More >
                                                    Manager

                                                    4/28/2023

                                                    The National
                                                    Thank you for your feedback! We will discuss your concerns with our management team.

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Controlled Access Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $350. Rent: $35. Restrictions: Two pets per apartment. Pet agreement must be signed and pet fees paid prior to pet occupancy.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Deposit: $350. Rent: $35. Restrictions: Two pets per apartment. Pet agreement must be signed and pet fees paid prior to pet occupancy.. Pet Limit: 2
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                                                    Other
                                                    • 24-hour management availability
                                                    • Business Center
                                                    • Clubhouse
                                                    • Concierge
                                                    • Elevator
                                                    • Fitness Center
                                                    • Group Exercise Classes
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Public Transportation
                                                    • Sundeck
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                                                    Leasing

                                                    The National thoughtfully draws from its mid-century roots while offering contemporary amenities and luxurious interiors at our Old City apartment community. PET-FRIENDLY studio, one-bedroom, and two-bedroom apartment homes at The National feature OPEN LIVING & DINING SPACE with STAINLESS STEEL APPLIANCES, IN-UNIT WASHER/DRYER, as well as DRAMATIC VIEWS of both Center City and the Delaware River. Residents will enjoy the VIBRANT COMMUNITY of Old City and endless attractions in America s most historic square mile! Also take advantage of our location's proximity to COMMUTER ROUTES and Center City EMPLOYMENT HUBS, like Comcast, Aramark, University of Pennsylvania Health System, Thomas Jefferson University Hospital, and more! The National offers endless opportunities to enjoy the dynamic and iconic neighborhood that is Old City!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Wednesday: 08:30 AM - 05:30 PM
                                                    • Thursday: 08:30 AM - 07:00 PM
                                                    • Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    ResideBPG

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 53 number of votes by renters, The National is currently rated 4.3 out of 5 stars.
                                                    The National is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The National is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    The National is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The National is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The National is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The National is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 96.4286% of their community reviews in the past year.
                                                    Managers have replied within 10.43 days to their community reviews in the past year.
                                                    ResideBPG
                                                    Dogs Allowed
                                                    Deposit: $350
                                                    Rent: $35
                                                    Restrictions: Two pets per apartment. Pet agreement must be signed and pet fees paid prior to pet occupancy.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Deposit: $350
                                                    Rent: $35
                                                    Restrictions: Two pets per apartment. Pet agreement must be signed and pet fees paid prior to pet occupancy.
                                                    Pet Limit: 2

                                                    Check Availability

                                                    The National

                                                    March 2024

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

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                                                    The National is an apartment in Philadelphia in zip code 19106. This community has a 0 Bed, 0 Bath Nearby cities include Bala Cynwyd, Merion Station, Dresher, Narberth, and Camden.

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