Tower Place Luxury Apartments

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Tower Place Luxury Apartments

1400 Spring Garden Street, Philadelphia, PA 19130
(102 Reviews)
$1,717 - $3,612/mo

Reviews

(85)

3.9 rating

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102 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1039949

Verified Resident 2021 - 2022

6/27/2022

Really like the apartment and the amenities. Shopping is close along with restaurants and coffee shops. I am able to walk to school and my clinicals. I am concerned about the level of crime, but that is all of Philly. Our general area appears to be fairly safe.

    Manager

    6/28/2022

    Tower Place Luxury Apartments
    We are happy to hear you enjoy living at Tower Place and are enjoying the convenient location. Have a great day!

    Updated Review

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    Resident 987737

    Verified Resident 2019 - 2022

    6/27/2022

    The location is great......................................................

      Manager

      6/28/2022

      Tower Place Luxury Apartments
      We are thrilled to hear you love the location! Have a great week.

      Updated Review

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      Resident 990462

      Verified Resident 2021 - 2022

      6/27/2022

      Enjoy experience but wish management would enhance the outside area. It's a shame they refuse to replace cushions on the outside furniture. Wish they would do more to make the most of the area. Especially given that the roof top is not open. Which is also a shame.

        Manager

        6/28/2022

        Tower Place Luxury Apartments
        We truly appreciate your honest feedback so we can enhance our resident's experience.
        Review Author Icon

        Resident 1039875

        Verified Resident 2018 - 2022

        6/27/2022

        It's been really good. The staff is very knowledgeable, friendly and helpfulI. The concierges are also focused on customer service, support and security of the tenants and property. I've had 1 or 2 challenges when it come to maintenance. Overall an excellent experience!

          Manager

          6/28/2022

          Tower Place Luxury Apartments
          We love hearing from our residents so thank you for taking the time to review Tower Place.

          Updated Review

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          Resident 987979

          Verified Resident 2021 - 2022

          6/27/2022

          I really enjoy living at Tower Place. The noise level stays at a nice volume from the neighbors the building remains clean. The front desk people are friendly and the maintenance team always responds quickly to any issues. The gym is also a nice amenity I like to use.

            Manager

            6/28/2022

            Tower Place Luxury Apartments
            We are pleased to hear you are happy here and appreciate your kind words. The team loves to hear that our residents are happy.
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            Resident 1039218

            Verified Resident 2018 - 2022

            6/24/2022

            I have lived at Tower Place for 8 years during my training. I loved my experience here. There are great amenities and resources and access to the subway nearby. The staff is efficient and nice. During the pandemic they gave me free onsite parking since I was a front line worker. Truly going above and beyond! The units are large, clean, no pest issues, updated appliances, minimal noise. Only downside is not being able to open your windows on your own but it is very easy to get the key from 24/7 security downstairs.

              Manager

              6/27/2022

              Tower Place Luxury Apartments
              Thank you for your kind review and for your 8 years of residency. We love having you as a part of our community. Have a good week.
              Review Author Icon

              Resident 1039117

              Verified Resident 2021 - 2022

              6/24/2022

              This is a lot of words that are required here. However, I will say it's a decent community and that things are pretty solid. I like the people at the front desk and the place is overall clean. Very solid.

                Manager

                6/27/2022

                Tower Place Luxury Apartments
                Thank you for taking the time to review our community. We are happy to hear from you. Please reach out if you need anything.

                Updated Review

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                Resident 1006744

                Verified Resident 2021 - 2022

                6/24/2022

                I'm enjoying my time here thanks in great part to the wonderful staff. The amenities 0are nice and location is prime. I've had no real issues with the building outside of minor repairs(which are always addressed immediately).

                  Manager

                  6/24/2022

                  Tower Place Luxury Apartments
                  Thank you for sharing your experience with us. We love hearing how happy you are living in our community.
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                  Resident 1039103

                  Verified Resident 2022

                  6/24/2022

                  It is a great community. Nice location. Staff are very helpful and friendly. The apartments are spacious and bright. I do wish they had blinds on the windows. the amenities are good. wish the gym was maintained better. Many equipments are old or do not work.

                    Manager

                    6/24/2022

                    Tower Place Luxury Apartments
                    Thank you for sharing your experience with us. Have a great weekend.
                    Review Author Icon

                    Resident 1039038

                    Verified Resident 2021 - 2022

                    6/24/2022

                    As a dog owner, I'm not satisfied with the dog run area. It was cleaned once a month before, which was not frequent enough, and it hasn't been cleaned up properly since April. The smell is not healthy for puppies

                      Manager

                      6/24/2022

                      Tower Place Luxury Apartments
                      We are always looking for ways to improve our resident's experience so thank you for sharing your concern with us.
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                      Resident 1038668

                      Verified Resident 2022

                      6/23/2022

                      Enjoying the community so far. Having a 24 hour front desk person is great. Easy access to the amenities. Parking is easy and convenient. The apartment itself is nicely set up. Maintenance requests are answered in a timely manner.

                        Manager

                        6/24/2022

                        Tower Place Luxury Apartments
                        Thank you for taking the time to share your kind rating! Please reach out if you need anything.

                        Updated Review

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                        Resident 987738

                        Verified Resident 2019 - 2022

                        6/20/2022

                        Living at tower place has been a positive experience. The building is well maintained and everyone that works here is very pleasant. I have enjoyed the three years and look forward to continuing to live here.

                          Manager

                          6/24/2022

                          Tower Place Luxury Apartments
                          Thank you for taking time out of your schedule to write this glowing review! We are happy to know you enjoy living at Tower Place. Have a great weekend.

                          Updated Review

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                          Resident 988232

                          Verified Resident 2021 - 2022

                          6/20/2022

                          Very convenient location for commuting up to Bucks County, having the dog run in the back is great for rainy and snowy days. Giant is about to open across the street. The south facing apartments have the best view in the city and always get incredible light through the gigantic windows.

                            Manager

                            6/24/2022

                            Tower Place Luxury Apartments
                            Thank you for taking the time to review Tower Place. We are glad to hear you are happy in your home. Please reach out if you or your pup need anything.
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                            Resident 1037682

                            Verified Resident 2021 - 2022

                            6/20/2022

                            Great building and amenities. Management is terrible. Doesn't let you see them in the office and takes DAYS to respond to simple questions/requests. Don't desk also unlocked my door for a stranger at 1 am while I was sleeping?

                              Manager

                              6/24/2022

                              Tower Place Luxury Apartments
                              Please call me at 215-887-8400 to discuss your review. Thank you. ~ Tabitha Tilghman, Regional Manager
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                              Resident 1037630

                              Verified Resident 2021 - 2022

                              6/20/2022

                              The community is great, everyone is very nice! But the management is slow and doesn't update everyone as quickly as you would think they would. It's kind of pricey once you total in how much you pay for an old AC system that doesn't work.

                                Manager

                                6/24/2022

                                Tower Place Luxury Apartments
                                We are sorry for the inconvenience. If you would like to discuss this further, please call me at 215-887-8400 - Tabitha Tilghman, Regional Manager

                                Updated Review

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                                Resident 1009769

                                Verified Resident 2021 - 2022

                                6/20/2022

                                The Tower Place security and maintenance staff are so efficient and friendly. In addition, the leasing office staff have also been wonderful and understanding! If you don't mind thin walls, the complex is very spacious, up to date, and has windows with immaculate views. I think for the price point, the space itself is amazing but there can be huge improvements especially in the gym. Some larger machines are broken and more machines like a stairmaster or a Peloton would be a great addition. It would be nice to have working treadmills and machines for the price that renter's pay for the amenities. Overall a wonderful place, especially for students!

                                  Manager

                                  6/24/2022

                                  Tower Place Luxury Apartments
                                  Thank you for the kind review. We truly appreciate your honest feedback so we can enhance our resident's experience. Have a great weekend.
                                  Review Author Icon

                                  Resident 1037618

                                  Verified Resident 2021 - 2022

                                  6/20/2022

                                  Overall decent experience, however there needs to be increased security. The front desk staff do not question and check who comes and and goes from the building, so there is no sense of safety. The gym needs cleaning and organization, half of equipment does not work which is frustrating for the amount of rent we pay and do not have the basic equipment good and functioning.

                                    Manager

                                    6/24/2022

                                    Tower Place Luxury Apartments
                                    We truly appreciate your honest feedback so we can enhance our resident's experience. Please don't hesitate to reach out.
                                    Review Author Icon

                                    Resident 1037617

                                    Verified Resident 2021 - 2022

                                    6/20/2022

                                    While the building is in a great location next to spring garden station and a 10 minute walk from center city many of the building's facilities become broken often including the air conditioning, the trash shoots, a roast infestation that required professionals, and water pressure problems. While some units have few problems others have quite significant ones that management does their best to address but until all of the old out of date pipes and vents are thoroughly cleaned and replaced it's a gamble whether your apartment will be a good one or bad one. Apartment wise the spaces are beautiful and great value for the money, front desk staff and leasing are friendly and helpful and the building hosts fun events each month. Tour the building fior sure but ask lots of questions before committing

                                      Manager

                                      6/24/2022

                                      Tower Place Luxury Apartments
                                      Thank you for your honest feedback. We strive to make our resident experience exceptional so please reach out if you want to discuss anything in detail.

                                      Updated Review

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                                      Resident 987811

                                      Verified Resident 2019 - 2022

                                      6/14/2022

                                      Overall, it's not a bad place to live and I lived here for the past 3 years. But it's far from perfect and I will mention a few things that are downsides in my opinion. The main problems to me and the ones there are making me move out are as follows: Thin walls (I can't play the guitar and we can clearly hear our neighbors), damaged floors, no bathrooms in the common areas (such as the gym), many equipment broken in the gym for over a year, AC is not potent enough to get the apartment down to 68-70 during the hot summer days (maybe they are fine for a one bed or a studio). The maintenance team is by far the best thing in the building, but they can only do so much. Some of those issues I mentioned might not make a difference for you.

                                        Manager

                                        6/15/2022

                                        Tower Place Luxury Apartments
                                        We are sorry for the inconvenience. If you would like to discuss this further, please call me at 215-887-8400. - Tabitha Tilghman, Regional Manager
                                        Review Author Icon

                                        Resident 1035589

                                        Verified Resident 2022

                                        6/13/2022

                                        As far as leasing office, maintenance staff, and front desk personnel, this is by far the best experience of all the places I've lived. For the price, you can't beat the location and apartment size. Move-in experience was seamless. Super dog-friendly building which is great for us and our pup. Multiple on and off site parking options to choose from. Leasing office holds different social events every few weeks (taco truck, wine & cheese, etc). The only negative thing I can think of so far is with the AC/heat. Since it's an older building, the AC/heat are tied together and can't be used at the same time in the building. Also the AC doesn't fully kick on if it's below a certain temp outside. It's definitely not a dealbreaker for most people and it's not a big deal for me, but it's the only con I can think of in a long list of pros. Otherwise, it's been a great experience living here.

                                          Manager

                                          6/14/2022

                                          Tower Place Luxury Apartments
                                          Thank you for sharing your experience with us. We are happy to hear you and your pup are happy living at Tower Place. Enjoy your week.

                                          Updated Review

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                                          Resident 819999

                                          Verified Resident 2021 - 2022

                                          6/13/2022

                                          Public amenities could be greatly improved. The gym has a lot of broken machines and is outdated. The yoga room seems fine as does the theater room, though I haven't been able to figure out how to actually use the theater room. The outdoor patio space could be improved greatly. The staff is pretty friendly.

                                            Manager

                                            6/14/2022

                                            Tower Place Luxury Apartments
                                            Thank you for sharing your experience with us. We love hearing from our residents so we know how to improve. Have a great day.

                                            Updated Review

                                            Review Author Icon

                                            Resident 987739

                                            Verified Resident 2021 - 2022

                                            6/13/2022

                                            Management is very unresponsive to both phone calls and emails. Love maintenance and the front desk staff which are both very responsive and a lot more friendly than the management team. Space is well kept for the most part too

                                              Manager

                                              6/14/2022

                                              Tower Place Luxury Apartments
                                              We're sorry to learn that your experience with the Management Team has been dissatisfactory. Please call me when time allows. I can be reached at 215-887-8400. Thanks. ~ Tabitha Tilghman, Regional Manager
                                              Review Author Icon

                                              Resident 1010559

                                              Verified Resident 2022

                                              3/28/2022

                                              We have had a very pleasant experience thus far at Tower Place - Aimee and Mary were super helpful and transparent during the touring and move-in process, and we love the apartment. The community members have been great

                                                Manager

                                                3/28/2022

                                                Tower Place Luxury Apartments
                                                Thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with Aimee and Mary.
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                                                Resident 1010493

                                                Verified Resident 2021 - 2022

                                                3/28/2022

                                                management does not communicate well with residents. The promotional mont given was used up for utilities without my knowledge. Do not ever have control over the AC, the building does which is terrible.

                                                  Manager

                                                  3/28/2022

                                                  Tower Place Luxury Apartments
                                                  Thank you for your honest review. Please call me to discuss this at 215-887-8400. Tabitha Tilghman, Regional Manager.
                                                  Review Author Icon

                                                  Resident 1009824

                                                  Verified Resident 2019 - 2022

                                                  3/25/2022

                                                  It is good overall, however, from time-to-time people smoke inside the building. We have been complaining about it. The manager sometimes does not act fast enough to send email to the residents about nonsmoking rules.

                                                    Manager

                                                    3/28/2022

                                                    Tower Place Luxury Apartments
                                                    I am sorry to hear about the inconvenience you are experiencing. Please call me at 215-887-8400 to discuss this further. Tabitha Tilghman, Regional Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Whitney

                                                    1 Bed, 1 Bath | 757 sq. ft.

                                                    $2,485 - $2,705

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    DuPoint

                                                    1 Bed, 1 Bath | 758 sq. ft.

                                                    $2,478

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Carnegie

                                                    1 Bed, 1 Bath | 776 sq. ft.

                                                    $1,717 - $1,917

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Parking
                                                    • Uncovered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Weight Limit: 25lbs. Comments: Dog & Cat Friendly: $350.00 one time pet fee. $30 / month pet rent fee. 2 pet limit per home.
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                                                    • Cats Allowed
                                                      Comments: Dog & Cat Friendly: $350.00 one time pet fee. $30 / month pet rent fee. 2 pet limit per home.
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                                                    Other
                                                    • Community Center
                                                    • Gym
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                                                    Questions & Answers (1)

                                                    Meredith_G
                                                    Asked on: 09/01/2018
                                                    Q: We are looking to move into this property- can anyone share exactly what the utilities run per month? I asked the nice woman who was giving us the tour and she gave me a dodgy answer. Approx $100 - $150 per person (which I kind of found awkward... how do they know that I’m going to use $100-$150 of power each month?? Seems unreasonable considering I travel for work.) It appears they probably are very aware due to the reviews saying no one addresses the high utility costs but if anyone would please share specifics my family and I would be truly grateful!
                                                    Anonymous
                                                    Answered on: 10/21/2018
                                                    A: I live in a 2BR 2BA unit, but have only been here for 2 months, my first full month I paid $80 for utilities. That was with the A/C on most of the time (it was hot this summer), but set at 74F.

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Weight Limit: 25lbs
                                                    Comments: Dog & Cat Friendly: $350.00 one time pet fee. $30 / month pet rent fee. 2 pet limit per home.
                                                    Cats Allowed
                                                    Comments: Dog & Cat Friendly: $350.00 one time pet fee. $30 / month pet rent fee. 2 pet limit per home.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

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                                                    Tower Place Luxury Apartments

                                                    July 2024

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                                                    Tower Place Luxury Apartments is a 757 - 1,356 sq. ft. apartment in Philadelphia in zip code 19130. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,717 - $3,612. Nearby cities include Bala Cynwyd, Merion Station, Dresher, Narberth, and Camden.

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