Review History for anonymous

Vista


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anonymous

Resident 2013 - 2016

8/1/2016

Do not rent at Vista. Since my time here, there has been one issue after the next. 1. There are two elevators that service the building. There is rarely a time when two elevators are working. This means that one elevator services 13 floors and hundreds of residents, making coming and going a unnecessarily long process. 2. The package system is inefficient. Packages have to be redelivered if you aren't home when they drop it off (which is normal 9-5 work hours). Some packages have even been stolen from the package room, as management does not supervise residents when they go to retrieve them. 3. Management always seem bothered by resident concerns and I have found professionalism to be lacking in this area. 4. The safety of the building is questionable. When I first moved in, under other management, there was a security guard multiple times a week at night to monitor the building. Recently, a photo (from the one security camera in the building) has been posted in the lobby asking an unknown man to come to the office speak with management. Nothing was conveyed to residents whether he is dangerous or the nature of this possible security incident. 5. In my opinion, rent is overpriced for the condition of the units. While the lobby is updated, individual units are not. In the winter time, insulation is minimal. From conversations with other residents, it seems I am not alone in having $200-$300/month heating bills.
    Manager

    3/8/2020

    Vista Apartment Homes
    Hello, We're sorry to hear about your experience, Vista is under new management now and we're committed to resident satisfaction. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

    Review 46 out of 105

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    Vista

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