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Brittany Apartments

1717 Penn Ave, Pittsburgh, PA 15221
(385 Reviews & Surveys)
$825 - $2,893/mo

Brittany Apartments Reviews

(60)

4.5 rating

See Details

91 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1204551

Verified Resident 2023 - 2024

6/24/2024

Santino, the property manager is a very great guy with good communication skills. He is always on top of happenings in the apartment and getting things done. He is very energetic and help out greatly.

    Manager

    6/25/2024

    Brittany Apartments
    We appreciate your kind words about our property manager, Santino. It's lovely to hear that his communication skills and proactive approach have positively impacted your experience. We're committed to maintaining this level of service and energy. Thank you for sharing your experience.
    Review Author Icon

    Resident 1225138

    Verified Resident 2001 - 2024

    2/9/2024

    I have been very satisfied with the staff, building, grounds and surrounding community here at the Brittany. Much thanks to staff for such a caring attitude and quick response. Up keep with new fixures and cleaning. Thank You..

      Manager

      2/11/2024

      Brittany Apartments
      Thank you for your positive feedback! We're delighted you've been satisfied with The Brittany's staff, building, grounds, and surrounding community. We take pride in providing a caring attitude and quick responses to our residents' needs. Your appreciation motivates us to maintain the upkeep with new fixtures and cleaning standards. We're grateful for your residency and look forward to continuing to provide you with excellent service.

      Updated Review

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      Resident 1116067

      Verified Resident 2022 - 2024

      1/1/2024

      The Brittany apartments have been a great place to live. it is quiet, clean & accessible. the in apartment appliances were all new when i moved in & the shared spaces are kept in good condition. neighbors are respectful & staff is very responsive

        Manager

        1/2/2024

        Brittany Apartments
        We're glad you've had a great experience living at The Brittany apartments! The combination of a quiet, clean, and accessible environment and new appliances in your apartment contributes to a positive living experience. It's also great to know that shared spaces are well-maintained. Wishing you continued enjoyment in your home at The Brittany!
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        anonymous

        Resident 2022 - 2023

        12/18/2023

        Can’t recommend

        This apartment is advertised as a Luxury Complex. It has a gym. Elevators are prone to malfunction leaving residents, including the elderly left walking up and down stairs. Prone to power outages during summer and winters. There are significant sound quality issues due to thin walls and poor sound prevention. Halls often have odors or smells of smoke or Marijuana. Management staff changes and do not communicate well with each other. They will hold your security deposit claiming damages cause by their own staff. Onsite management not available after hours or weekends to address issues. They charge extra for upgraded apartments that are dated and unfinished.

          Manager

          12/19/2023

          Brittany Apartments
          We are disappointed to hear about the challenges you're facing with your apartment complex. It seems like there are various issues impacting your living experience, including elevator malfunctions, power outages, sound quality problems, odors, and communication challenges with management. Please stop by our office at your earliest convenience so that we can work towards resolving these issues. Thank you.
          Review Author Icon

          Resident 1203208

          Verified Resident 2022 - 2023

          11/28/2023

          It comfortable and safe place to live Maintenance very good Communication very good Professionalism is high I will recommend to family and friends As long as I will working in Pittsburgh I will keep staying here Thank you so much

            Updated Review

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            Resident 892347

            Verified Resident 2003 - 2023

            9/15/2023

            Close to Pittsburgh and all activities/sports. Close to food places. Indoor parking. Allows cats. Service compliant answered quickly. Has laundry room on floor and exercise equipment available. Secure mail room

              Manager

              9/17/2023

              Brittany Apartments
              We're happy to hear that you're enjoying the convenient location, amenities, and services we offer. Your satisfaction is our top priority, and we're glad to know we're meeting your expectations. Thank you for the positive feedback and the 5-star rating!
              Review Author Icon

              Resident 1162477

              Verified Resident 2023

              7/23/2023

              Brittany Apartments is well maintained and a secure place to live. The staff are nice and take care of requests in a timely manner. I am satisfied so far with my apartment. I would recommend this place to people looking for short term rentals.

                Manager

                7/24/2023

                Brittany Apartments
                We're glad to hear that you're satisfied with your experience at Brittany Apartments and appreciate your positive feedback about our maintenance and staff. Your recommendation means a lot to us!

                Updated Review

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                Resident 987104

                Verified Resident 2022 - 2023

                7/10/2023

                My key does not work in the door by the post office boxes. My carpet had huge stains on it when I took possession of the apartment. The building administrator back in Dec 2021 basically said 'too bad, so sad'. I would like to have the rug shampooed in the living room and hallway and part of the bedroom by the ownership at n/c to me. I can move a good bit of the furniture onto the kitchen linoleum. The interior hallway from the elevators to the end of my long hallway smells like a mausoleum. When I am in my apartment, I have to lay a long towel against the door bottom to keep the room sealed for a/c efficiency and also to keep out the hall smell. Some air freshener machines or some ceiling vents would work wonders. Also the area under my stove was never cleaned before I moved in. A cleaning by the owners would be an improvement. I see that the ownership is trying on a daily basis recently to drag this building, kicking and screaming, into the 21st century. Another good idea would be inspections of… See More>
                  Manager

                  7/19/2023

                  Brittany Apartments
                  Thank you for bringing your concerns to our attention. We sincerely apologize that we have not been able to give you a more enjoyable living environment, as our goal is to provide our community with high-quality comfort and ease of mind. We value your time and are happy you have brought these concerns to our attention. We would like to inform you that we recently had all the carpets in the common areas and hallways deep cleaned by one of our trusted professional carpet cleaning services. In addition, we have air freshener devices mounted on the walls in all our hallways at The Brittany apartments and they are refilled and inspected at the end of each month. Thank you for letting us know about the gap under your door causing cool air to exit your apartment. Our Property Manager has put in a work order to have a rubber door sweep installed on your apartment entrance door to help with this issue and also has a new key waiting for you in the Leasing Office for the door by the mailroom! Please come to the Leasing Office at your earliest convenience to collect your new key and discuss any other concerns you may have! We are only able to address tenant concerns when they are brought to our attention, so we thank you for doing so!
                  Review Author Icon

                  Resident 1157934

                  Verified Resident 2023

                  7/9/2023

                  Everybody here is SUPER friendly! I had neighbors I had only just met who offered to help me while I was moving in and bringing boxes up. The landlord is kind and very easy to communicate with as well. The apartments are comfortable and the perfect size for one person. They are also very close to downtown Pittsburgh, Monroeville, Penn Hills, etc. Highly recommend!

                    Manager

                    7/10/2023

                    Brittany Apartments
                    Welcome to The Brittany! It's our mission to make our residents' transitions into new homes as smooth as possible and are delighted we could do that for you. We appreciate your willingness to recommend us and look forward to having you as a happy member of our community for years to come.
                    Review Author Icon

                    Resident 1131015

                    Verified Resident 2009 - 2023

                    4/12/2023

                    Great location with public transportation near front of building, indoor parking, lots of exterior parking, extra storage with no additional cost. Excellent maintenance staff. Carts for groceries. Mailbox out front, new secure mail room. Exercise room. Laundry room on 4 of the 6 apartment floors with 2 washers and dryers each room.

                      Manager

                      4/13/2023

                      Brittany Apartments
                      Thank you for the shout out! We work hard to provide the best in apartment living so it's wonderful to know that you enjoy all that our community has to offer. Thanks again for your review!
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                      Resident 1125459

                      Verified Resident 2023

                      3/26/2023

                      I am totally satisfied with this apartment and with the services they offer. The apartment is clean, quite and everything is good. If there is any issue they response very quickly. I recommend it to anyone ??

                        Manager

                        3/28/2023

                        Brittany Apartments
                        Thank you for taking a moment to recognize our team and wonderful community. We truly love serving such great residents like you, and we look forward to continuing to provide a five-star experience!

                        Updated Review

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                        Resident 960451

                        Verified Resident 2021 - 2023

                        1/11/2023

                        Overall my experience has been very good. Security of building and 4th floor parking lot is good with intercom, locking door, and lighting throughout building and parking lot. Resident activities are very thoughtful, fun, and interesting. The deck is one of my favorite places to enjoy outdoors. The gym is ean and the equipment is more than adequate. New mailroom is more convenient for both the residents and mail persons. Management has always been accessible. Thank you.

                          Manager

                          1/11/2023

                          Brittany Apartments
                          Dear Resident, thank you so much for your review! We're so happy to read that you feel safe and at home in our community. It is a delight to have you as a resident, and we look forward to continuing to make The Brittany a place you’re proud to call home.
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                          Resident 1097033

                          Verified Resident 2022

                          12/23/2022

                          The rental managers are very helpful and do an excellent job at displaying the property. I fell in love with the building. It felt great to move to a community where you feel your property and packages are safe and secure.

                            Manager

                            12/23/2022

                            Brittany Apartments
                            We're proud to offer a wonderful place to call home here at The Brittany! Thank you for the recognition. We appreciate your positive rating and hope you continue to enjoy your time in our community!

                            Updated Review

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                            Resident 901381

                            Verified Resident 2016 - 2022

                            11/18/2022

                            Well spend at this apartment building lovely and beautiful place to live . The neighbor's are very friendly .The laundry room and exercise room are lovely.The security is okay with cameras available on every floor

                              Manager

                              1/13/2023

                              Brittany Apartments
                              Hello, thank you for the kind review. We hope that The Brittany continues to live up to your expectations. If you need anything, please do not hesitate to reach out. We look forward to assisting you soon!
                              Review Author Icon

                              Resident 1086694

                              Verified Resident 2022

                              11/18/2022

                              Very nice community with nice people. It feels like a place you can quickly call home. The moving process was very easy thank God for the elevators lol the other tenants have been nothing but nice. The bus stop is right outside of the entrance. It is a very perfect and beautiful set up.

                                Manager

                                11/20/2022

                                Brittany Apartments
                                Dear Resident, The Brittany team is delighted by your review. Thank you for letting us know how much you enjoy our community. We're happy to have you as a resident and hope you continue to love it here!

                                Updated Review

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                                Resident 784339

                                Verified Resident 2019 - 2022

                                7/24/2022

                                GREAT, CLEAN, QUIET AND FRIENDLY GREAT, CLEAN, QUIET AND FRIENDLY GREAT, CLEAN, QUIET AND FRIENDLYGREAT, CLEAN, QUIET AND FRIENDLYGREAT, CLEAN, QUIET AND FRIENDLYGREAT, CLEAN, QUIET AND FRIENDLYGREAT, CLEAN, QUIET AND FRIENDLY

                                  Manager

                                  7/24/2022

                                  Brittany Apartments
                                  Dear Resident, thank you for reviewing The Brittany. Please don't hesitate to reach out to our office if you need anything!
                                  Review Author Icon

                                  Resident 481439

                                  Verified Resident 2021 - 2022

                                  6/14/2022

                                  My experience has been good, I was not sure who the property manager was as there were three has I just moved in so I usually would go to the property owners in the beginning but now the property manager as been the same for a while.

                                    Manager

                                    6/15/2022

                                    Brittany Apartments
                                    Dear Resident, thank you for reviewing the Brittany! We appreciate your feedback and are pleased to read that you are enjoying your living experience. If you ever need anything, please don't hesitate to stop by our office!

                                    Updated Review

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                                    Resident 771447

                                    Verified Resident 2019 - 2022

                                    6/9/2022

                                    The rent is affordable and it is a quiet community. They have indoor and outdoor parking. The hallways are clean and they follow the CDC guidelines for Covid-19 in communal areas of the building. The management response is fast.

                                      Manager

                                      6/9/2022

                                      Brittany Apartments
                                      Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.
                                      Review Author Icon

                                      Resident 1030235

                                      Verified Resident 2022

                                      5/28/2022

                                      Its great its great its great its great its great its great wonderful staff is awesome affordable always answering the phone when needed. Erica is so awesome. Love her as a property manager give her a raise love the place toya

                                        Manager

                                        5/28/2022

                                        Brittany Apartments
                                        Dear Resident, thank you for your review! We appreciate you complimenting our friendly staff and lovely apartment homes. Please do not hesitate to reach out to us at any time should you need assistance during your stay.
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                                        Resident 800434

                                        Verified Resident 2016 - 2022

                                        4/26/2022

                                        It's not a bad place to live in. Very quiet place to be. A lot of people great each other either in the hallways, elevators, outside, etc. Maintenance is pretty quick with fixing any problems in the apts and throughout the building.

                                          Manager

                                          4/26/2022

                                          Brittany Apartments
                                          Dear Resident, we're glad you love living at The Brittany! We're here to provide you with a comfortable living experience, so we're glad that you're happy with our overall atmosphere. Please let us know if you ever need anything!

                                          Updated Review

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                                          Resident 801922

                                          Verified Resident 2019 - 2022

                                          4/22/2022

                                          I love the area and the building is safe also out of all the property managers throughout the years I hope you keep Miss Taylor she is very professional and very helpful when needed she also gets back to me in a timely manor Kudos to Ericka

                                            Manager

                                            4/24/2022

                                            Brittany Apartments
                                            Dear Resident, thank you for your review! We are pleased that Taylor has added to your pleasant experience in our community. We hope you continue to enjoy your stay at The Brittany!
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                                            Resident 1014841

                                            Verified Resident 2021 - 2022

                                            4/10/2022

                                            My Neighbors are quiet and friendly.. the management is kind and considerate and quick to respond to concerns .. the maintenance crew is efficient and respond quickly to maintenance needs.I like the convienent location..

                                              Manager

                                              4/10/2022

                                              Brittany Apartments
                                              Dear Resident, thank you for your stellar review of our community and for highlighting our team! If you have any further feedback, please let us know. We appreciate hearing from our residents!
                                              Review Author Icon

                                              Resident 1008018

                                              Verified Resident 2022

                                              3/18/2022

                                              Great place to rent! Erika was very helpful with showing me the place, going over the application and answering questions about the lease. Maintenance had been very good about fixing a couple of things quickly!

                                                Manager

                                                3/19/2022

                                                Brittany Apartments
                                                Dear Resident, thank you for your review! We are so happy that Erika provided you with an excellent introduction to The Brittany. Your satisfaction is important to us, and we love to hear that our community is the perfect fit for you.
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                                                Resident 978126

                                                Verified Resident 2016 - 2021

                                                12/3/2021

                                                It's not bad but also the rent is kinda high for what you get. When I first moved here the rent was very reasonable. Now the rent is way too much for what you get. I've been trying to move for the past 3 years and each time I try my lease would get renewed and I would be stuck here for a ln additional year. If the rent was lower it would be fine I guess but until then I won't be recommending this place to anyone.

                                                  Manager

                                                  12/3/2021

                                                  Brittany Apartments
                                                  Dear Resident, thank you for your review and for being a resident at The Brittany. We'd be more than happy to speak with you about your feedback and to answer any questions that you have. Please visit our office when you have a moment. Thank you.
                                                  Review Author Icon

                                                  Resident 912254

                                                  Verified Resident 2008 - 2021

                                                  6/4/2021

                                                  I have always had a good experience with office management and maintenance staff. The building is kept clean and in order. I only wish there was a way for the windows to be cleaned. I do not have anything else to add at this time.

                                                    Manager

                                                    6/8/2021

                                                    Brittany Apartments
                                                    Thank you for reviewing us! We're happy to know that our management team and maintenance staff members have made you feel welcome at our community! One of our goals is to consistently provide our residents with professional and exceptional service, so we're glad that you have experienced our efforts to go above and beyond.

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio

                                                    Studio, 1 Bath | 405 sq. ft.

                                                    $825 - $2,096

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    1 Bedroom

                                                    1 Bed, 1 Bath | 545 sq. ft.

                                                    $941 - $1,057

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom

                                                    2 Beds, 1 Bath | 655 sq. ft.

                                                    $1,293 - $2,893

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.2

                                                    Grounds

                                                    3.8

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    4.5

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.3

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    9

                                                    Manager’s Review Engagement

                                                    B+

                                                    Percentage of reviews responded to

                                                    77.78%

                                                    Manager’s Review Reply Time

                                                    B-

                                                    Average time to respond to reviews

                                                    25.11 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Multiple Laundry Rooms
                                                    Parking
                                                    • Indoor and Outdoor Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 1
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • Convenient to Monroeville and the Waterfront
                                                    • Fitness Center
                                                    • Fully Equipped Kitchens
                                                    • Gas Included in Rent
                                                    • Individual Climate Control
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management and Maintenance
                                                    • Pets Allowed
                                                    • Professional Management
                                                    • Public Transportation
                                                    • Short Term Lease Available
                                                    • Storage Space
                                                    • Studios, 1 or 2 Bedroom Floor Plans
                                                    • Sundeck
                                                    • Visual Intercom Entry System
                                                    • Water, Sewage and Trash Included in Rent
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                                                    Leasing

                                                    Located in a quaint residential area, The Brittany is just minutes from Monroeville, Oakland, The Waterfront and Downtown Pittsburgh. The Brittany offers furnished and short term options with our studio apartments. We also offer beautiful 1 and 2 bedroom apartments. Living at The Brittany is what comfort and convenience are all about!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Wednesday: 08:30 AM - 05:00 PM
                                                    • Thursday: 09:00 AM - 05:00 PM
                                                    • Friday: 08:30 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    McKinney Properties

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 385 number of votes by renters, Brittany Apartments is currently rated 4.5 out of 5 stars.
                                                    Brittany Apartments is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Brittany Apartments is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Brittany Apartments is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Brittany Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Brittany Apartments is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Brittany Apartments is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 77.7778% of their community reviews in the past year.
                                                    Managers have replied within 25.11 days to their community reviews in the past year.
                                                    McKinney Properties
                                                    Cats Allowed
                                                    Pet Limit: 1
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    Brittany Apartments

                                                    June 2024

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                                                    Brittany Apartments is a 405 - 655 sq. ft. apartment in Pittsburgh in zip code 15221. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $825 - $2,893. Nearby cities include Millvale, Avalon, Homestead, Swissvale, and Brentwood.

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