Emerald Gardens Apartments
#2,995 #11 #165

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Emerald Gardens Apartments

2400 Village Road, Pittsburgh, PA 15205
(1239 Reviews & Surveys)
$1,040 - $1,685/mo

Emerald Gardens Apartments Reviews

(220)

4.3 rating

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259 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1172985

Verified Resident 2023 - 2024

5/20/2024

Overall I enjoy this apartment, the neighborhood feel safe, my neighbors are respectful and keep to the themselves, the apartment is clean and looks like advertise. Management continues to properly handle any issues I have. Would highly recommend.

    Manager

    5/21/2024

    Emerald Gardens Apartments
    Thanks for letting us know how happy you are with the community and your living space! It sounds like you've had a seamless experience thus far and we're so grateful to learn that. Take care!

    Updated Review

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    Resident 1147065

    Verified Resident 2020 - 2024

    1/19/2024

    I like this place because all services good. This place has playground. Gate every time closed and place in control. Sometimes police coming in control. I think all residents happy. My more friends live here.

      Manager

      1/22/2024

      Emerald Gardens Apartments
      We greatly appreciate your positive feedback and are pleased to hear that you are enjoying the services and amenities we offer. Our playground, controlled access gate, and security measures are designed to enhance the overall experience and comfort of our community, and we're glad to know they are contributing to your satisfaction. If you ever have any suggestions or need assistance, please don't hesitate to reach out to our office. We're here to make your residency a fantastic one!
      Review Author Icon

      Resident 1204780

      Verified Resident 2023

      12/4/2023

      I have to say i had such an easy time talking to the staff emailing back and forth about availability and what they needed from me. It's such a quiet neighborhood which i also love. It's also pet friendly which is another reason why we moved in here

        Manager

        12/4/2023

        Emerald Gardens Apartments
        Thanks for taking the time to share that you've had a good rapport within our team! We apprecaite your compliments and we're certainly glad to have you here!

        Updated Review

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        Resident 718846

        Verified Resident 2019 - 2023

        12/1/2023

        It's a really nice community with everything in place The only thing lacking is washer and dryer in every unit. I have lived here for 4 years now and haven't had any reason to complain Nice community to raise kids

          Manager

          12/1/2023

          Emerald Gardens Apartments
          What great feedback! This is lovely to hear and we're glad to know that you've found the community to be an excellent place to call home. We appreciate your long-standing residency and we're happy to know that you're satisfied overall.

          Updated Review

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          Resident 592678

          Verified Resident 2010 - 2023

          11/29/2023

          my experience has been wonderful.....great office staff and great maintenance staff. always prompt response to any and all work orders mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm good work mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

            Manager

            11/29/2023

            Emerald Gardens Apartments
            What great feedback! Thanks for sharing that your experience has been nothing short of five-stars and that the team has impressed you with their excellent service. We love receiving reviews like this one!
            Review Author Icon

            Resident 1201134

            Verified Resident 2023

            11/20/2023

            Awesome place. Quiet and everyone is friendly the maintenance and leasing staff are great. They are quick to help fix and to provide service, the leasing staff are friendly and knowledgeable about the community.

              Manager

              11/20/2023

              Emerald Gardens Apartments
              Thanks for your feedback and for sharing that you've loved residing here! This is so great to hear and we're happy to have earned all five-stars in your book. We're especially glad to learn that you've received prompt and excellent service from our friendly team.
              Review Author Icon

              Resident 1190930

              Verified Resident 2023

              10/18/2023

              Emerald gardens is a great place to live in. It has a lot of green space. Very dog friendly. It's located in a quite neighborhood. Maintenance team is quick to respond. Management seems very caring. There are social events organized by the management.

                Manager

                10/19/2023

                Emerald Gardens Apartments
                Thanks for your review! It's amazing to hear that you've loved residing here and that you've found so much to enjoy about the community. We are so happy to hear this!
                Review Author Icon

                Resident 1186664

                Verified Resident 2023

                10/4/2023

                Anyone who is looking for housing, I can with great pleasure advise the Emerald Garden residential complex! Since there are all conditions for a comfortable stay here! Impressions, just delight!!!!!!!

                Manager

                10/5/2023

                Emerald Gardens Apartments
                Thanks for sharing that you've had a good experience within the community! Your endorsement really is the ultimate compliment and we appreciate you spreading the word about the community!
                Review Author Icon

                Resident 1166686

                Verified Resident 2023

                8/4/2023

                Great location, clean, safe, great staff, overall a great apartment for my first place. Living alone can be tough but here I feel very comfortable. I am very happy with my decision to live at Emerald Gardens.

                  Manager

                  8/7/2023

                  Emerald Gardens Apartments
                  Wow! Thanks for sharing that you've had a great experience within the community and that you feel comfortable here. We love knowing that you've been pleased overall!

                  Updated Review

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                  Resident 1066758

                  Verified Resident 2022 - 2023

                  7/21/2023

                  I am torn because on the one hand the location is nice, the apartment layout is fine, the price is ok, but there is a serious lack of care for the people of this community. For the price that is paid, you don't get what you put in. The apartments are so poorly maintained and jerry rigged together, I am surprised that it doesn't topple over. Many many quality issues and staff that just does not care about quality.

                    Manager

                    7/24/2023

                    Emerald Gardens Apartments
                    Thanks for this input and for letting us know that you've noticed some room for improvement within the community. This is important feedback that we'll take seriously as we want every resident to have a five-star experience!
                    Review Author Icon

                    Resident 1153547

                    Verified Resident 2023

                    6/25/2023

                    There are good community groups, friendly and safe around. It nice worker take care as soon possible with no problem. also lot good space to doing for workout or talk dog park and ect. and outside of community have good place to go less in 20 min drive .

                      Manager

                      6/26/2023

                      Emerald Gardens Apartments
                      Thanks for your kind words! This is fabulous to hear and it's nice to know that you've loved the sense of community here at Emerald Gardens Apartments! Thanks for your wonderful feedback as well as your continued residency.

                      Updated Review

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                      Resident 590418

                      Verified Resident 2009 - 2023

                      4/22/2023

                      I have found living at Emerald Gardens is what was best for me. I needed a place to live not sure where I would go it was a challenging time in my life. I thank God for leading me to Emerald Gardens. The community is safe and clean. We have great management and maintenance and valet living and landscaping and security team. I am blessed to have a community like Emerald Gardens to live in. I pray that I am able to live the rest of my senior life in the Emerald Gardens community. God bless you all and enjoy everyday!!!

                        Manager

                        4/24/2023

                        Emerald Gardens Apartments
                        Wow! This is great to hear and we're so happy that you have loved your time here at Emerald Gardens Apartments! It's so nice to know that the community has played such a positive role in your life.
                        Review Author Icon

                        Resident 1130832

                        Verified Resident 2020 - 2023

                        4/12/2023

                        Would recommend. The units are nice and management is responsive. Maintenance is very responsive and helpful even during off hours in case of emergency. Very dog friendly. Can't really walk to anything outside of the complex but safe to walk around within it.

                          Manager

                          4/12/2023

                          Emerald Gardens Apartments
                          Thanks for this review and for letting us know that you've been impressed by our team and that the team has been helpful! This is great to hear and we're glad you're loving life here at Emerald Gardens Apartments!
                          Review Author Icon

                          Resident 1128488

                          Verified Resident 2022 - 2023

                          4/5/2023

                          Never has an issue since I been there. The community is the quiet and peaceful place to live for the kids and adults too. The area is almost always clean and I also like how the gym room is professionally maintained

                            Manager

                            4/6/2023

                            Emerald Gardens Apartments
                            Thanks for this review and for sharing that your living experience has been smooth! It's so nice to know that you've found the community to be peaceful and that the amenities have been a highlight of your residency.
                            Review Author Icon

                            Resident 1122102

                            Verified Resident 2020 - 2023

                            3/15/2023

                            It has its pros and cons. I like the townhome style, the walls are a bit thin though. The other night my neighbor was slamming doors so hard, something fell off my wall. But it's good for the most part. I wish the front porches for the 3 bedroom apartments had dividers so it didn't feel like a shared front porch, I appreciate privacy.

                              Manager

                              3/17/2023

                              Emerald Gardens Apartments
                              Thank you for this review. I apologize to hear about your experience. If you'd like to contact us at our main office, perhaps there is something we can do to make your experience even better! Thank you so much and I hope you have a good rest of your day.
                              Review Author Icon

                              Resident 1118696

                              Verified Resident 2022 - 2023

                              3/6/2023

                              There is a lot of litter surrounding the community and the price for laundry is a little expensive for not having an in-unit system. Maintenance personnel have always completed my requests in a professional and timely matter and overall it is a fine place to live.

                                Manager

                                3/7/2023

                                Emerald Gardens Apartments
                                Thanks for this review and for sharing that you've noticed some room for improvement in certain aspects of the community. It's nice to know that our maintenance team has been helpful and professional - thanks again for sharing!
                                Review Author Icon

                                Resident 1117504

                                Verified Resident 2021 - 2023

                                3/2/2023

                                Rent is a bit high, neighbors are pretty noisy and sometimes unfriendly, also too often then not there are guest cars parked in tenant spots and never get towed even though they are supposed to. There is even a car in Pearl Court right now that has no stickers or license plates.

                                  Manager

                                  3/3/2023

                                  Emerald Gardens Apartments
                                  Thanks for sharing your candid thoughts on the community. Your complete satisfaction matters to us so please know we'll take this input to heart!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1038443

                                  Verified Resident 2022 - 2023

                                  2/13/2023

                                  Everyone is very friendly and kind. Concerns are handled professionally and quickly. Overall we are very happy here and enjoy the community events that are held. We plan to live here until we are able to find a house and are very happy at this time

                                    Manager

                                    2/13/2023

                                    Emerald Gardens Apartments
                                    Thanks for this review and for sharing that you've found everyone within the community to be a delight to interact with! What wonderful feedback - we're so glad you're loving your experience!
                                    Review Author Icon

                                    Resident 1112693

                                    Verified Resident 2022 - 2023

                                    2/13/2023

                                    ????? ??????? ??????? ?????? ?????????? ??????????? ?????????? ?????? ??????? ???????? ??? ??????? ???? ??? ???????? ????? ??????? ??????????? ??? ?????????? ????! ????? ??? ???? ???? ? ????????? ??? ?????? ??

                                      Manager

                                      2/13/2023

                                      Emerald Gardens Apartments
                                      Thanks for this four-star rating!
                                      Review Author Icon

                                      Resident 1112018

                                      Verified Resident 2022 - 2023

                                      2/10/2023

                                      My experience has been good. I enjoy the house and the cleanliness of the community. It is nice how fast jobs are done around here. Unfortunately, being such a family and dog-friendly community, I was surprised to struggle to find areas for walks or runs.

                                        Manager

                                        2/14/2023

                                        Emerald Gardens Apartments
                                        Thanks for letting us know that your experience has been positive overall. We appreciate learning that you've been happy here and also where your experience can be improved upon. We'll definitely take this feedback to heart!
                                        Review Author Icon

                                        Resident 1110698

                                        Verified Resident 2022 - 2023

                                        2/8/2023

                                        First and foremost, the staff at Emerald Gardens is always available and more than willing to help. They were very thorough in helping me prepare to move in and answer questions/concerns after I moved in. It is very helpful to have the resident portal to pay rent, enter service orders for issue, and keep up with what is happening in our community. I moved here to take over the lease for my daughter and her boyfriend who bought a house. They, too, were very happy with the way everything is run here at Emerald Gardens.

                                          Manager

                                          2/9/2023

                                          Emerald Gardens Apartments
                                          Wow! Your review blew us away. Thanks for sharing that you're happy with the community and that our team has provided excellent service. We're so glad you chose this community as your new home!
                                          Review Author Icon

                                          Resident 1105889

                                          Verified Resident 2023

                                          1/25/2023

                                          Great community with nice apartments and condos. Everyone is kind and accepting and made it easy for us to decide to move here. Also, there is a community board for easy communication both from management and from other tenants!

                                            Manager

                                            1/26/2023

                                            Emerald Gardens Apartments
                                            Thanks for your lovely feedback! We're so glad to learn you've had an excellent experience and that you've found everyone in the community to be kind. Your input means a lot to us!
                                            Review Author Icon

                                            Resident 1104647

                                            Verified Resident 2023

                                            1/21/2023

                                            The grounds look great and everyone has been nice and neighborly. In some regards it feels like it's own small town. However there isn't anything around to walk to. It feels like an island the immediate surroundings is nothing but mud and semi trucks. 7/10 overall.

                                              Manager

                                              1/23/2023

                                              Emerald Gardens Apartments
                                              Thanks for letting us know that you've been happy with your experience and that you have found the community to be well-kept. Your feedback means a lot to us!

                                              Updated Review

                                              Review Author Icon

                                              Resident 950695

                                              Verified Resident 2021 - 2023

                                              1/11/2023

                                              The staff in leasing office is fantastic. Maintenance staff is fantastic. All requests are handled very quickly and the staff is very kind and willing to help. Quiet place to live but when needed the staff is great!

                                                Manager

                                                1/11/2023

                                                Emerald Gardens Apartments
                                                Wow! Thanks for sharing how happy you are here. This is nice to know and we're glad that the tranquility of the community has been a highlight of your residency. Take care!

                                                Updated Review

                                                Review Author Icon

                                                Resident 529828

                                                Verified Resident 2010 - 2023

                                                1/9/2023

                                                Been here 12 yrs. Best place we've ever lived. Staff is always helpful and courteous. Maintenence is wonderful. Always responds in a timely manner and gets it done right the first time. Only complaint is people don't pick up after their dogs.

                                                  Manager

                                                  1/9/2023

                                                  Emerald Gardens Apartments
                                                  Wow! Thanks for your five-star review and for your loyalty to the community. This is great to hear and we're so happy that our team has been helpful. Thanks for sharing - your feedback really means a lot!

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1BR PH1

                                                  1 Bed, 1 Bath | 544 sq. ft.

                                                  $1,040

                                                  2 Available Units

                                                  See Floor Plan Details

                                                  1BR PH2

                                                  1 Bed, 1 Bath | 544 sq. ft.

                                                  $1,040

                                                  1 Available Unit

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2BR PH1

                                                  2 Beds, 1 Bath | 820 sq. ft.

                                                  $1,240

                                                  10 Available Units

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A

                                                  Review Ratings

                                                  Noise

                                                  4.8

                                                  Grounds

                                                  4.8

                                                  Safety

                                                  4.6

                                                  Office Staff

                                                  4.6

                                                  Maintenance

                                                  4.7

                                                  Neighborhood

                                                  4.6

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  B-

                                                  Number of reviews in the past 365 days

                                                  11

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  A+

                                                  Average time to respond to reviews

                                                  1.18 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: $75. Fee: $75 ~ 75. Rent: $25. Restrictions: Pet deposit is $75 (refundable), $75 pet fee & Pet monthly rent is $25 per pet. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 3
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                                                  • Cats Allowed
                                                    Deposit: $75. Fee: $75 ~ 75. Rent: $25. Restrictions: Pet deposit is $75 (refundable), $75 pet fee & Pet monthly rent is $25 per pet. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 3
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                                                  Leasing

                                                  Where Luxury and Affordability Meet. Located on 48 lush, wooded acres, you'll be surrounded by the natural beauty and serenity of country living together with the ease of city living. Close to downtown, 376, 79, Robinson and more! We are a gated community with a 24-hour fitness center, 24-hour tanning bed, picnic pavilion with charcoal grills, dog park, dog spa, and onsite security. All our townhomes have central air and forced air heat. We are centrally located along a bus route, just minutes from fine dining, shopping and recreation.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: 09:00 AM - 07:00 PM
                                                  • Tuesday - Friday: 09:00 AM - 05:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Tryko Partners

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                                                  Communities
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                                                  Questions & Answers (1)

                                                  Anna_Y981
                                                  Asked on: 06/28/2022
                                                  Q: What school district is this location in?

                                                  Frequently Asked

                                                  Based on 1239 number of votes by renters, Emerald Gardens Apartments is currently rated 4.3 out of 5 stars.
                                                  Emerald Gardens Apartments is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  Emerald Gardens Apartments is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Emerald Gardens Apartments is rated 4.8/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  Emerald Gardens Apartments is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  Emerald Gardens Apartments is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Emerald Gardens Apartments is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 1.18 days to their community reviews in the past year.
                                                  Tryko Partners
                                                  Dogs Allowed
                                                  Deposit: $75
                                                  Fee: $75 ~ 75
                                                  Rent: $25
                                                  Restrictions: Pet deposit is $75 (refundable), $75 pet fee & Pet monthly rent is $25 per pet. Please call our Leasing Office for complete Pet Policy information.
                                                  Pet Limit: 3
                                                  Cats Allowed
                                                  Deposit: $75
                                                  Fee: $75 ~ 75
                                                  Rent: $25
                                                  Restrictions: Pet deposit is $75 (refundable), $75 pet fee & Pet monthly rent is $25 per pet. Please call our Leasing Office for complete Pet Policy information.
                                                  Pet Limit: 3
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  3 Beds, 1 Bath

                                                  Contact Property

                                                  Emerald Gardens Apartments

                                                  June 2024

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                                                  Emerald Gardens Apartments is a 544 - 1,020 sq. ft. apartment in Pittsburgh in zip code 15205. This community has a 1 - 3 Beds, 1 Bath, and is for rent for $1,040. Nearby cities include Millvale, Avalon, Homestead, Swissvale, and Brentwood.

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