Review History for Verified Resident 760084

Grandview Pointe


Updated Review

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Resident 760084

Verified Resident 2019 - 2022

4/24/2022

Building maintenance is inconsistent. Rental rates are increased by 10% each year upon renewal. Rugs, flooring and cabinets are very cheap and look awful within a few months. Location is great. Never hear noise from other units, but doors to hall have significant gaps so every sound in the hall sounds like it is occurring next to you.
    Manager

    4/25/2022

    Grandview Pointe
    Dear Resident, we would be happy to aid in any way possible to ensure that your maintenance concerns are resolved as soon as possible. When you have a moment, please stop by our office or contact our community manager at bconnor@mckinneyproperties.com. We look forward to connecting with you and getting started on implementing solutions to the issues mentioned.
    2 Previous Reviews

    Previous Review

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    Resident 760084

    Verified Resident 2018 - 2021

    4/23/2021

    Maintenance staff is rude. We have had 3 front office people in 3 years. Rent keeps increasing with no improvements being done. Kitchen cabinets are marked, and the carpet is so old it is shedding. Pu lic areas much better maintained then apartments
      Manager

      4/24/2021

      Grandview Pointe
      Hi there, thank you for reviewing our community. We're disheartened to see that you were unhappy with our maintenance service. Our maintenance staff strives to address all requests as quickly and efficiently as they can, and we're disappointed to see that you feel differently about our efforts. If you'd like to have a discussion with us about different ways we can improve our community, please reach out to our office!

      Previous Review

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      Resident 760084

      Verified Resident 2019 - 2020

      4/17/2020

      Good place to live only down side is new resident manager. I like the apartment and location of building. Need better management from new building manager. Good maintenance crew and very helpful. Parking is a challenge.
      Manager

      4/18/2020

      Grandview Pointe
      Dear resident, thank you for reviewing Grandview Pointe! We're happy to hear that your overall experience with us has been a good one. Thank you for bringing these concerns to our attention. We'd love a chance to speak with you directly to effectively address these concerns. Please don't ever hesitate to reach out to us at (412) 208-4527. We hope to hear from you soon!

      Review 21 out of 80

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      Grandview Pointe

      March 2024

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