Review History for Verified Resident 733268

Grandview Pointe


Updated Review

Review Author Icon

Resident 733268

Verified Resident 2019 - 2022

11/12/2022

Clueless emergency maintenance staff, was locked out of my apartment for 4 hours because maintenance man did not how to unlock a door handle. He had to call a locksmith 4 hours later. Building maintenance man confirmed on Monday that he ruined a $300 electronic dead bolt for no reason,. All he had to do was open the door handle which was stuck.
    Manager

    11/22/2022

    Grandview Pointe
    We have several maintenance technicians that share in an on-call rotation, learning new equipment and processes is something many of us experience often, and troubleshooting is a big part of the job. When maintenance left the resident was able to access their apartment. The following business day, our property maintenance supervisor changed out the lock and found the handle was the issue. Procedures for checking lock issues will be written up.
    3 Previous Reviews

    Previous Review

    Review Author Icon

    Resident 733268

    Verified Resident 2019 - 2022

    5/28/2022

    Building is old but well maintained. Location is great with bus service right outside the front door. Staff is very responsive to maintenance and any other issues. The only negative is the dead fish smell from the restaurant waste.
      Manager

      5/28/2022

      Grandview Pointe
      Dear Resident, thank you for the review! We’re glad that you're enjoying your time at Grandview Pointe. If you have any further feedback, please let us know. We appreciate hearing from our residents and are always happy to help!

      Previous Review

      Review Author Icon

      Resident 733268

      Verified Resident 2019 - 2021

      12/14/2021

      Great location, building is well-maintained. Courteous and friendly staff makes living here a pleasure. Building has a pool, gym and meeting room and is attached to one of the best restaurants in Pittsburgh.
      Manager

      12/15/2021

      Grandview Pointe
      Dear Resident, Thank you for writing such a fantastic review of Grandview Pointe! We're glad that you are having a great time in our community. Our team prides itself on providing welcoming, courteous, and professional services, so it's great to see that you're happy with both our staff! We hope you continue to fully enjoy your time with our community and that we continue to exceed your expectations with 5-star service.

      Previous Review

      Review Author Icon

      Resident 733268

      Verified Resident 2019 - 2020

      3/9/2020

      Building is old but well maintained. Staff is very courteous and efficient in responding to complaints, usually within 24 hours via their online portal. Apartments are quiet as a result of the concrete construction employed when the building was constructed in the1960s. Good place to live if you work in town.
        Manager

        1/4/2020

        Grandview Pointe
        Thank you very much for giving Grandview Pointe a 5-star review! We appreciate you taking the time to highlight the cleanliness, peacefulness, and convenience of our location! Please let us know if you ever need help with anything!

        Review 20 out of 81

        Share This Review

        Contact Property

        Grandview Pointe

        June 2024

        Sun
        Mon
        Tue
        Wed
        Thu
        Fri
        Sat
        1
        2
        3
        4
        5
        6
        7
        8
        9
        10
        11
        12
        13
        14
        15
        16
        17
        18
        19
        20
        21
        22
        23
        24
        25
        26
        27
        28
        29
        Beds

        0

        Baths

        0

        Share This Review