Management was unresponsive, and downright mean. The most unprofessionally-worded lease I have ever been asked to sign. Office staff rude and unhelpful. Some of the buildings could be nice, but they put no work or effort into them. I lived in a high-rise that had no grounded outlets; uninsulated, dangerous windows; poor laundry facilities (one washer and one dryer per floor for 8 apartments); and worst of all, the security staff (doormen) were gossipy, nosy and constantly complaining about their jobs to anyone who would listen. Huge deposit for pets. Even though there is a large parking lot, tenants must pay to park both below ground AND in the lot. Ridiculous amount of money to be treated so poorly.