Review History for anonymous

Chestnut Pointe Apartments


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anonymous

Resident 2017 - 2018

10/19/2018

Its very disappointing to write this review .. I stayed there for almost 2 year 2 lease terms.. Today I got my security deposit check refund and they deducted $542.82... $242.82 deduction is for Proarate Carpet Replacement ... I remember when I signed the lease on Feb 2017 I requested them to change the carpet and they said we have a policy to change the carpet only in 4 years and now they are charging me carpet replacement.. Why ???? Why should I pay for carper replacement??? Secondly they are charging $300 for Biosweep Treatment Odor .. What is this ??? I cleaned each and every bathroom tile and full bedroom and living area there were not a single stain or Odor. We kept this apartment like our own house and after 2 years Chestnut deduct my $ 542.82 hard earned money.... I will never ever recommend anyone to stay there... They will cheat you and never return their security deposit. One of my office colleague told me be aware about your security deposit but I thought its a SO CALLED GOOD society to live and they would not do these types of unprofessional things... At last I am live example of their cheating... Very Sad Chestnut Pointe.. It was wasting our money on an apartment with these kinds of problems with rent equivalent to the price of a house or mortgage.
    Manager

    10/22/2018

    Chestnut Pointe Apartments
    Please accept our apologies for your frustrations caused by your move-out fees. Unfortunately, it's sometimes necessary to deduct funds from security deposits in order to restore apartments to their move-in condition. We'd be happy to review your account, as well as discuss any of the points raised in your review. Please contact us at manager@chestnutpointe.com when you get a moment. Thank you.

    Review 8 out of 62

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    Chestnut Pointe Apartments

    March 2024

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