Review History for Destincourchain

Aspen Grove Apartment Homes


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Destincourchain

Resident ā€¢ 2018 - 2020

3/18/2020

These apartments are run poorly. VERY poorly. When I moved in there were two broken windows, which took over two months to replace. I wasnt told until AFTER I signed the lease by Melissa that the was a bed bug problem in my building. I found several bed bugs over the course of 3 months before they finally exterminated. They kept giving the run around about needing to exterminate. I live on the bottom floor. My apartment has filled with sewage 3 separate times. The sewage has filled the hallway, bedrooms, as well as, the bathroom and kitchen. Each time they send out a cleaning staff who only cleans the tub, leaving me to clean up sewage. I requested the cleaning staff twice on 8/18/19 and the assistant property manager refused to have them actually clean. On 3/17/20 I requested the flooring that the sewage had warped be replaced, for health concerns from the sewage (possible black mold, sewage underneath, etc.). They sent someone out the morning of 3/18/20 with a caulk gun, who refused to have the floor replaced. It is now the afternoon on 3/18/20 and the apartment is filling with sewage from the building again. I've requested an apartment change, the assistant property manager Kathy laughed and stated "we dont have an apartment to just give you" and told me she'll send out a maintenance worker and to just "deal with it." On my lease, I have two minor children living here who can no longer be here until this matter is handled. It is unsanitary and unsafe to our health. I no longer feel comfortable living here with other persons filth. If you do decide to look at these apartments, be wary of how they treat their tenants. Their tenants health and safety are not of importance to them, and you will be forced to live in apartments that can be legally deemed uninhabitable.

    Review 9 out of 118

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    Aspen Grove Apartment Homes

    March 2024

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