Review History for anonymous

Heather Glen


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anonymous

Resident 2019 - 2021

1/9/2021

For this apartment to be set back far away from town, it is surprisingly loud. This noise is mostly due to the residents and the staffs inability to take action on noise violations. The police were called a few times into the building my apartment is in, due to residents being extremely loud and inconsiderate of their neighbors. On top of this, there is a child that screams at the top of his lungs every single day, and several children who roam around very loud and without any adult with them. When you approach these units to ask them to keep it down, they give excuses and say that they already told the office staff that they are somehow unable to control their children... When an apartment has to be renovated, the noise is almost unbearable and if you work from home due to the pandemic, this will be a major issue like it is for me currently. I also want to mention that this is the only place in West Chester that I know of, that has ZERO leniency when it comes to paying rent. You can tell them that you have been laid off due to covid and they will still harass you to make payments and charge you for court filings. And if you can't seem to make money fall out of thin air, they will evict you that same month. Yes, even during the pandemic they will evict you. I know of many other apartments in West Chester that work with residents if you find yourself in a financial bind instead of evicting you. And you get evicted for being late for one months rent. Not two or three months behind but should you find yourself in an unprecedented situation (like the global pandemic that we are experiencing) they will send their apologies and still evict you without trying to work things out. All I can say is karma will certainly come around to places like this across the world who are refusing to bend with the difficult times and are making things harder by evicting residents from their homes even when it is clear that some just aren't able to make money like they used to. I will never rent from here again and do not recommend to anyone who works from home or enjoys peace and quiet.
    Manager

    1/11/2021

    Heather Glen
    Hello. We're sorry to hear that you're experiencing these noise issues, and that you have other concerns about our community. We hope that you'll contact us directly at leasing-heatherglen@rentberger.com so that we may have an opportunity to address the specifics of your situation. Thank you.

    Review 50 out of 181

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    Heather Glen

    March 2024

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