Review History for ryandavidadams

Jefferson at Westtown


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ryandavidadams

Resident 2020 - 2021

1/8/2021

This is the worst renting experience I have ever had. Noise from upstairs neighbor all night long (4 am or so every night), the walls and ceilings are paper thin you will hear every single movement; hopefully you're not like us and have someone who stays up all night stomping around. Staff and management are not attentive to issues in a timely manner by any means. For the issue above we were told to "call the cops". Expect to wait around for any and all requests. When you ask questions, they will call you rude and get nasty with you. The office manager literally hung up on me when I complained about the noise upstairs. Things can get especially nasty if she thinks your requests are not valid/doesn't understand what's happening in her own building. Let's talk about the money. Don't let $1475 (minimum) rent fool you - don't forget the amenity fee ($25), trash fee ($40) which only comes 5 nights a week, water, electric, gas, your own sewer, and even a "service fee" of $5.00 after all of this! It will add up to easily $1700/month and they will try to gloss over this on your tour. I cannot wait to get out of here. Now, to top it all off, after all of this, we just found what appears to be MOUSE DROPPINGS in our bathroom. WHAT IS HAPPENING at this "luxury" apartment? I decided to write this review in hopes management will actually get back to me. I am hoping to get out of this ASAP if I ever get an email back. Do yourself a huge favor and look literally anywhere else.

Review 11 out of 140

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Jefferson at Westtown

March 2024

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