155 Westtown Way, West Chester, PA 19382
jschuff • Resident • 2011 - 2015 Recommended
I have lived in this apartment for 4.5 years and this is hands down the best complex I have ever lived in. I picked it because the value of the space for the price was the best in the area and the layout of the apartments made it feel like a home then a rental. Every time I have made a request for maintenance or asked a question I got a response within hours to my email (not 24 hours/1 day) but like 2 hours. The response time is fast and the manager is very knowledgeable and helpful and I have always felt taken care of. The maintenance people they hire have changed over the years but all maintenance has been fast to respond, friendly and polite and they have always gone above and beyond in their work. I have made little requests to the complex because little goes wrong, but the times I have it has been fixed within hours (again not 1 day) but usually same day service! I can hear my neighbors upstairs every once and a while but it was like once a month and not daily interuptions which is why I rated it a 4. I also am moving because I wanted to be closer to the city. It's not that we are far from a major road, but I wanted to be closer to Philly. I always said that I would just pick up my apartment complex and move it closer to the city and be happy but I cannot do that so I am sadly leaving. Even in the last week they have been extremely helpful and kind to me when they already know I am leaving. They are a very professional and pleasant group of people to work with and Ridgewood is a great place to call your home.
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