We moved into Ridgewood in August, 2007 and out December, 2009. It was an incredible experience. We ended up finding an entire house to rent within our price range, which is why we moved, but we still feel like Ridgewood was much more of a home. The staff there is great; they are always on top of things and very kind. Honestly, we lived there for 2.25 years and had only ONE problem. Our sink clogged up one day, but maintenance was there in less than an hour. It took a few hours for him to fix it, but he didn't leave until it was all done and everything was cleaned/wiped down. We always felt safe; the walkways were always well lit. They took care of plowing and shoveling VERY quickly (we were so upset this past winter with the blizzards having to shovel so much snow by ourselves!! Ridgewood spoiled us). There is a LOT of space! Ample closet space (two walk in closets in the 1 bedroom). Plus it has a den, which we used as an office - very helpful! They always kept up to date with making sure the apartments were in good condition, and they gave notice as to when maintenance would be scheduling a stop in. We renewed a few times and the price went up MAYBE $10, but it was always more than fair or we wouldn't have continued to rent there. Ridgewood was extremely fair when we left as to charges for damages. It was annoying to have to walk up a significant amount of steps to the lobby, then down steps just to get to a first floor... it made grocery shopping quite a pain. There isn't a pool or fitness room, and there aren't any paths for walking. It's surrounded by streets, so we couldn't just go outside for a walk, unless we wanted to walk around the parking lot. But we solved that by driving to a park. They don't allow dogs which is the one thing holding us back from moving in there again, but they were very fair with the cats. For 2 cats, it was a reasonable deposit and $10 extra each month (not PER PET). We found this more than acceptable. The location is great, the parking is never a problem and the staff is more than courteous. It has taken me awhile to write this because I didn't feel like making an account, but I think Ridgewood deserves the continued good reputation it has as a fantastic complex in West Chester.
Ridgewood Apartments Manager10/13/2010
Ridgewood Apartments would like to express our sincere appreciation and gratitude for all of the positive comments we have received through this site. We are thrilled to know that our commitment to outstanding resident service and care have been and continue to be successful, and that our residents feel truly at home here. We want to thank everyone who has taken the time and effort to submit such complimentary and detailed posts. Ridgewood is very proud of our place on this site, and of the reputation it has helped us build, none of which would be possible without our most valuable asset, our residents. Thank you all!