Review History for anonymous

Spring House at Brandywine


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anonymous

Resident 2019

4/1/2019

Maintenance guys are great. Seems to be a problem with over flow of trash around the dumpsters. Not maintenance fault but the lazy tenants not following procedures. Nice area to walk. Some building have tenants who smoke and so you can't ever use your patio or open your windows...that is a negative. Parking can be tight and there should be a designated area for trucks to park. Friendly community and nice staff. Rent could be lower as this community is above average for the area. Staff has events for residents and community is safe. If your lucky to be in a quiet building it is pleasing but not all buildings are quiet.
    Manager

    4/5/2019

    Spring House at Brandywine
    Thank you for taking the time to submit a review. We are thrilled that you are pleased with the level of service you've received from our management and maintenance team, as well as the amenities and conveniences that our community has to offer. We are always looking for ways to improve our community and appreciate your feedback! Our maintenance team checks the trash areas routinely for stray items, however we can definitely check these areas more often to prevent overflow. If there is something preventing you from enjoying your balcony, please reach out to us directly and we will be happy to help you out. Additionally, while it can be expected to hear a certain amount of sound transfer when living in an apartment, if you feel the noise is unusually louder than it should be, please reach out to us so that we can assist! In regards to parking, if you notice there are vehicles that are parking improperly please bring us the license plate number so we can address the issue promptly. Thank you again for your feedback and I look forward to speaking with you. Sincerely, Rachel Shaw, Property Manager

    Review 16 out of 123

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    Spring House at Brandywine

    March 2024

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