| Number of reviews in the past 365 days | 3 |
| Percentage of reviews responded to | 33.33% |
| Average time to respond to reviews | 84.33 days |
The Chestnut Street Lofts
117 E Chestnut St, West Chester, PA 19380
117 E Chestnut St, West Chester, PA 19380
Floor Plans
- $1,430+
Contact Property
The Chestnut Street Lofts
117 E Chestnut St
West Chester, PA 19380
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (3 Reviews)
No reviews match your search.
Verified Resident • vrp • 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/11/2021
The apartment location is amazing and right in town! Washer in dryer in unit and all updated appliances. The application process was extremely easy and Annemarie made the entire process from start to finish truly seamless. I feel very safe and comfortable in this community and… See More
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The Chestnut Street Lofts Manager
02/16/2021
Hello. We're so happy to see that you had a great experience while joining our community at Chestnut Street Lofts, and that you were treated to exceptional customer service by Annemarie. We appreciate your feedback, and hope that you'll reach out if you need anything as you get settled in.
George_F235 • Former Resident • 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/03/2020
The building used to be managed very well, but recent changes have made this place a nightmare. Requests we've submitted in the building management app have gone without a response, there have been constant walk-throughs and inspections, and now that we've moved out the owners are… See More
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Former Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/03/2020
Do not move in here!!! When we originally signed the lease we told the manager that we would be buying a house at some point and that it wouldn't be a problem to get out of the lease. We just moved...and actually didn't sign a lease… See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
Parking
- Covered Parking
General
- Fitness Center
- Outdoor Grill and Picnic Area
- Pool Table
- Premium Features
- Recreation Room
Pets
- Cats Allowed
Fee: $300 ~ 400
Rent: $70
Size: Tiny
Pet Limit: 2 - Dogs Allowed
Fee: $300 ~ 400
Rent: $70
Size: Tiny
Pet Limit: 2 - Dogs Allowed
Fee: $300 ~ 400
Rent: $70
Size: Large
Pet Limit: 2 - Cats Allowed
Fee: $300 ~ 400
Rent: $70
Size: Small
Pet Limit: 2 - Dogs Allowed
Fee: $300 ~ 400
Rent: $70
Size: Medium
Pet Limit: 2 - Cats Allowed
Fee: $300 ~ 400
Rent: $70
Size: Medium
Pet Limit: 2 - Cats Allowed
Fee: $300 ~ 400
Rent: $70
Size: Large
Pet Limit: 2 - Dogs Allowed
Fee: $300 ~ 400
Rent: $70
Size: Small
Pet Limit: 2
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- PricePrice
$1,430 - $1,694
- SQ. FT.
520
- AvailableAvail.
7 Units
- Model
1x1-520
View Floor Plan
- PricePrice
$1,450 - $1,665
- SQ. FT.
500
- AvailableAvail.
1 Units
- Model
1x1-500
View Floor Plan
- PricePrice
$1,485 - $1,700
- SQ. FT.
475
- AvailableAvail.
1 Units
- Model
1x1-475
View Floor Plan
- PricePrice
$1,525
- SQ. FT.
685
- AvailableAvail.
N/A
- Model
1x1-685
View Floor Plan
- PricePrice
$1,575 - $1,790
- SQ. FT.
533
- AvailableAvail.
1 Units
- Model
1x1-533
View Floor Plan
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
Renting shouldn't be hard®. We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, Airbnb friendly, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to Chestnut St. Lofts today.
Office Hours
- Sunday: Closed
- Monday - Friday: 09:00 AM - 05:00 PM
- Saturday: Closed
Questions & Answers (1)
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Frequently Asked
What are noise levels like at The Chestnut Street Lofts?
The community is rated 2.7/5 stars, which is considered having moderate noise levels on average.
The community is rated 2.7/5 stars, which is considered having moderate noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Chestnut Street Lofts?
The community is rated 2.7/5 stars, signifying moderate satisfaction on average.
The community is rated 2.7/5 stars, signifying moderate satisfaction on average.
How safe is The Chestnut Street Lofts?
The community is rated 3/5 stars, which is considered being moderately safe on average.
The community is rated 3/5 stars, which is considered being moderately safe on average.
How satisfied are residents with the neighborhood
The community is rated 2.7/5 stars, signifying moderate satisfaction on average.
The community is rated 2.7/5 stars, signifying moderate satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.
The community is rated 3/5 stars, which is considered being moderately effective on average.
How often does management engage with reviews?
Managers have responded to 33.33% of their community reviews in the past year.
Managers have responded to 33.33% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 84.33 days to their community reviews in the past year.
Managers have replied within 84.33 days to their community reviews in the past year.
What is the pet policy at The Chestnut Street Lofts?
Cats Allowed
Fee: $300 ~ 400
Rent: $70
Size: Tiny
Pet Limit: 2
Dogs Allowed
Fee: $300 ~ 400
Rent: $70
Size: Tiny
Pet Limit: 2
Dogs Allowed
Fee: $300 ~ 400
Rent: $70
Size: Large
Pet Limit: 2
Cats Allowed
Fee: $300 ~ 400
Rent: $70
Size: Small
Pet Limit: 2
Dogs Allowed
Fee: $300 ~ 400
Rent: $70
Size: Medium
Pet Limit: 2
Cats Allowed
Fee: $300 ~ 400
Rent: $70
Size: Medium
Pet Limit: 2
Cats Allowed
Fee: $300 ~ 400
Rent: $70
Size: Large
Pet Limit: 2
Dogs Allowed
Fee: $300 ~ 400
Rent: $70
Size: Small
Pet Limit: 2
Cats Allowed
Fee: $300 ~ 400
Rent: $70
Size: Tiny
Pet Limit: 2
Dogs Allowed
Fee: $300 ~ 400
Rent: $70
Size: Tiny
Pet Limit: 2
Dogs Allowed
Fee: $300 ~ 400
Rent: $70
Size: Large
Pet Limit: 2
Cats Allowed
Fee: $300 ~ 400
Rent: $70
Size: Small
Pet Limit: 2
Dogs Allowed
Fee: $300 ~ 400
Rent: $70
Size: Medium
Pet Limit: 2
Cats Allowed
Fee: $300 ~ 400
Rent: $70
Size: Medium
Pet Limit: 2
Cats Allowed
Fee: $300 ~ 400
Rent: $70
Size: Large
Pet Limit: 2
Dogs Allowed
Fee: $300 ~ 400
Rent: $70
Size: Small
Pet Limit: 2
What types of floor plans are available?
1 Bed, 1 Bath
1 Bed, 1 Bath
The Chestnut Street Lofts Gallery
Manager Uploaded Photos
Floor Plans
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The Chestnut Street Lofts is a 475 - 685 sqft apartment in West Chester in zip code 19380. This community has a 1 bedroom, 1 bathroom, and is for rent for $1,430 - $1,790. Nearby cities include Frazer, Malvern, Exton, Glen Mills, and Downingtown. 19382, 19355, 19355, 19341, and 19335 are nearby zip codes.
