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The Pointe at West Chester Apartments

890 South Matlack Street, West Chester, PA 19382
890 South Matlack Street, West Chester, PA 19382
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The Pointe at West Chester Apartments

890 South Matlack Street

West Chester, PA 19382

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Ratings & Reviews (52 Reviews)

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The Pointe at West Chester Apartments Manager

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Verified Resident 764489 2018 - 2020 Recommended

Updated 05/02/2020

Reviewed 05/02/2020

It feels like home here. The staff couldnt be nicer or more accommodating. Between management and maintenance, everything is always communicated and taken care of. Its so quiet and peaceful, all of the residents Ive encountered are friendly and respectful, and the amenities make the rent… See More
The Pointe at West Chester Apartments Manager06/06/2020

Hello Valued Resident, The entire staff here at The Pointe at West Chester would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed! Have a great day! Chris Trongone Community Manager

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Verified Resident 764482 2014 - 2020 Recommended

Updated 05/02/2020

Reviewed 05/02/2020

I have lived at The Pointe for almost six years. I love the open floor plan, the drive up (in a covered garage) to your level for unloading groceries and being sheltered from the weather, the many amenities, being pet friendly, many social activites are offered… See More
The Pointe at West Chester Apartments Manager06/06/2020

Hello Valued Resident, The entire staff here at The Pointe at West Chester would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed! Have a great day! Chris Trongone Community Manager

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Resident 2019 Recommended

Updated 09/22/2019

Reviewed 09/22/2019

I been living here for a little over a month and this apartment is very clean and the staff and my neighbors are really really nice. I lived in a few luxury apartments over the years and this one is probably the best overall I get… See More
The Pointe at West Chester Apartments Manager27/27/2019

Anonymous, we are so happy to read such a great review about The Pointe at West Chester! We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Pointe at West Chester. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Chris T, Community Manager

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Resident 2019 Recommended

Updated 09/06/2019

Reviewed 09/06/2019

The Pointe is a great living experience. After residing at many different living spaces, its great to finally have a place that genuinely cares about their residents. The staff, specifically, is exceptional. They will do everything in their power to make sure you have the best… See More
The Pointe at West Chester Apartments Manager09/09/2019

We are very happy to have provided you with such a positive experience! We're happy you found our staff to be so supportive during your moving experience here at The Pointe at West Chester. It's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care! Chris T., Community Manager

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Resident 2017 - 2019 Recommended

Updated 08/28/2019

Reviewed 08/28/2019

Very happy with The Pointe.. I've been here over two years w my 2 kids and they love all amenities offered here. Very friendly staff, and residents. I especially love how prompt any maintenance requests are taken care of and they are really nice too. Best… See More
The Pointe at West Chester Apartments Manager09/09/2019

Hello, Thank you so much for your positive comments about The Pointe at West Chester. They mean a lot to us and we're so happy to have earned such positive feedback. Thank you again for taking the time to let us know how we're doing. Have a great day! Chris T. Community Manager

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Dnarkstein • Resident 2019 Recommended

Updated 02/24/2019

Reviewed 02/24/2019

I have lived here for three years, and I really like living here. The management team is very nice and the service that they give you for your apartment is great when things break. The people who live here are always genuine and they always say… See More
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Resident 2019 Recommended

Updated 02/21/2019

Reviewed 02/21/2019

The reason I chose The Pointe at WC against other apartments in the area, is because of the many amenities and the quality structure minimizing if not completely drowning out sound. Most buildings are built with paper thin walls and the gym is too small to… See More
The Pointe at West Chester Apartments Manager05/05/2019

Hi Anonymous, thank you for taking the time to leave a review for us at The Pointe at West Chester. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you at our next resident event! Christy J., Community Manager

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karenannj • Resident 2018 Recommended

Updated 10/26/2018

Reviewed 10/26/2018

This was a good move; my family and I are happy living here, thanks to Lexi! She displays a warm welcome every time you see her! very attentive, confident skill and knowledge on the living at The Pointe at WC. She is a joy to be… See More
The Pointe at West Chester Apartments Manager31/31/2018

Hi Karenannj, thank you so much for your positive comments about The Pointe at West Chester! We hope to be of service to you again in the future. Best wishes, Christy J, Community Manager The Pointe at West Chester Apartments

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Resident 2018 Recommended

Updated 09/19/2018

Reviewed 09/19/2018

Great community. Everything has been too notch since day one. Everyone is so nice and they make it a joy to live here. My fur baby loves the dog park and seeing so many fur friends every day on his walks.
The Pointe at West Chester Apartments Manager20/20/2018

Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Pointe at West Chester Apartments. We are always more than happy to assist you if anything else comes up. Take care! Christy J, Community Manager

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Resident 2018 Not Recommended

Updated 08/23/2018

Reviewed 08/23/2018

I have lived here for 3 years and it's his place is going down hill quickly. The management is the worst part. I have had many issues with noisey neighbors and nothing is ever done. Instead management calls me "sensitive" and basically says there's nothing they… See More
The Pointe at West Chester Apartments Manager10/10/2018

Hi Lauren, thank you for taking the time to let us know about your recent experience. We regret to hear that you are displeased with your experience at the community. Please reach out to us at (610) 696-4800 when you can so we can address this situation directly. Thank you and have a great day. Christy J, Community Manager

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Resident 2016 - 2018 Recommended

Updated 08/06/2018

Reviewed 08/06/2018

I lived for 2 years in this community and I loved it. It's very well taken care of. Amenities are much better than the other options around, especially the 2 story gym. Many equipments and they are all good. Special thanks to Lexi that always helped… See More
The Pointe at West Chester Apartments Manager14/14/2018

Thank you for taking the time to let us know how we did. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Christy J, Community Manager

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RealPointeResident • Resident 2018 Not Recommended

Updated 04/18/2018

Reviewed 04/18/2018

VERY THIN WALLS - DO NOT MOVE HERE. You will not be able to sleep here, and you will hear EVERYTHING from your neighbors. If someone has a party four apartments away, it will sound like they are having a party in your living room. If… See More
The Pointe at West Chester Apartments Manager23/23/2018

Thank you for sharing your experience. When living in close quarters with other residents, including shared walls, some noise will travel between homes. We take your evaluation seriously and we would welcome the chance to speak to you about how we can improve your experience. Please contact us at 610-696-4800 at your convenience. - Christy J, Community Manager

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Jnic2277 • Resident 2018 Recommended

Updated 04/13/2018

Reviewed 04/13/2018

I've been here at The Pointe for a month now. Not a long time but long enough say that it's beautiful here, the staff is so friendly, helpful and quick to answer any questions I may have. The amenities are second to none, I've used them… See More
The Pointe at West Chester Apartments Manager17/17/2018

Jnic2277, we are so happy to read such a great review about The Pointe at West Chester Apartments! We hope to be of service to you again in the future. Best wishes, Christy J, Community Manager

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kbengel1 • Resident 2018 Recommended

Updated 03/23/2018

Reviewed 03/23/2018

I love this place! I am highly pleased with the staff and their accommodating services. They make this place feel like home and I couldn't ask for anything more. The building is always very clean and well kept! I definitely feel like I get the most… See More
The Pointe at West Chester Apartments Manager26/26/2018

Hi Kbengel1, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Christy J, Community Manager

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RealWCResident • Resident 2016 - 2018 Not Recommended

Updated 03/18/2018

Reviewed 03/18/2018

Ever seen that YouTube video called "Everyone's Upstairs Neighbors?" That's our real life right now. The walls in this apartment complex are crazy thin. Don't even consider a 1st, 2nd or 3rd floor apartment - and if you can get a 4th-floor apartment, pray you don't… See More
The Pointe at West Chester Apartments Manager20/20/2018

Hello, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. - Christy J, Community Manager

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WCresident268 • Resident 2017 - 2018 Not Recommended

Updated 03/16/2018

Reviewed 03/14/2018

Move here if you don't need to sleep. The ceilings and walls are paper thin. Your neighbors won't give a ---- about you, and neither will the staff. You can document the noise and complain all you want - the staff will do nothing. Their b.s.… See More
The Pointe at West Chester Apartments Manager16/16/2018

Hi Wcresident268, we appreciate your honest feedback, as we are always looking for ways to improve. We would like to have a better understanding about your experience. Please reach out to us at (610) 696-4800 at your earliest convenience and we will do our best to resolve this with you. - Christy J, Community Manager

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This place sucks 12 • Resident 2016 - 2018 Not Recommended

Updated 03/03/2018

Reviewed 03/03/2018

I have lived in this community for over two years and I have never been so disappointed. The new management does not care about their residents. When presented with an issue or concern they will assure you they are doing everything to help. They’re not. Their… See More
The Pointe at West Chester Apartments Manager06/06/2018

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would really like to speak with you more regarding this matter. Please reach out to us at (610) 696-4800. We look forward to hearing from you. - Christy J, Community Manager

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Shawn_B441 • Resident 2016 - 2018 Not Recommended

Updated 02/22/2018

Reviewed 02/22/2018

I've lived at The Pointe since 2016. I moved here for work, after living in Philly for 3 years. The management has changed several times since I moved in. There's so much that is wrong with this place, I don't know where to start. I'm moving… See More
The Pointe at West Chester Apartments Manager25/25/2018

Hi Shawn_b441, thank you for sharing your concern. We are disappointed to hear that you did not have a more positive experience with us at The Pointe at West Chester Apartments. All residents complete the same application process, and must meet our screening requirements prior to living at The Pointe. In an effort to improve our community, we are anticipating renovations to many areas of the community . Our hope is that the final product will improve all residents' living experiences. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Christy J, Community Manager

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Rater23456 • Resident 2013 - 2018 Recommended

Updated 02/19/2018

Reviewed 08/08/2015

I am going to reiterate another review by saying that I , too, have seen management changes, 3 in 4 years... BUT GreyStar coming in Nov 2017 has been great! The last managers and staff were horrible. This new company has been great, and any reason… See More
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LCbiomed11 • Resident 2017 Recommended

Updated 12/19/2017

Reviewed 12/19/2017

I have lived here during two management companies. The first company was horrible. As a single mom going through a nasty divorce that led me to moving here at The Pointe, you would think the leading team/office would have tried to be a little extra helpful.… See More
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Kelsey_H721 • Resident 2017 Recommended

Updated 10/18/2017

Reviewed 10/18/2017

The apartments and the amenities are truly luxury (as the name states). The Pointe has great maintenance staff that always comes either the same day, the next day, or a specific time/day that works for your schedule. Everyone is polite, friendly, & seems happy to be… See More
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Resident 2015 - 2016 Recommended

Updated 07/18/2016

Reviewed 07/18/2016

As we tried searching for apartments around West Chester, we started asking our friends about reference and thankfully everyone pointed us to the Pointe. What we were looking for was clarity in the way all the rental rates, services offered at the complex and we were… See More
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Resident 2016 Recommended

Updated 07/14/2016

Reviewed 07/14/2016

I really like The Pointe in comparison to most apartment complexes in West Chester. It offers a great location, safety, onsite parking, and great amenities such as gym, pool, etc. The staff are very friendly as well! If this exact complex was located in downtown it… See More
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importico • Resident 2016 Recommended

Updated 07/14/2016

Reviewed 07/14/2016

We love it here. My girls and I love the amenities and how clean the complex is kept. We have only lived here for a few months, but really like the community of people who live here. We love the pool and fire pit/BBQ areas. See More
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travisturgeon • Resident 2016 Recommended

Updated 05/31/2016

Reviewed 05/31/2016

This place is awesome and so are the staff.
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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $1,662

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $2,022

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $2,026

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price

    $2,925

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

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Can you use a debit card to pay rent (or what other rent payment options are there)?

Anonymous · November, 15 2017 · 1 answer
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· Just Now
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Yes, online payments make things easy
Anonymous · November, 15 2017

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The Pointe at West Chester Apartments is an apartment in West Chester in zip code 19382. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,662 - $2,925. Nearby cities include Frazer, Malvern, Exton, Glen Mills, and Downingtown. 19380, 19342, 19355, 19317, and 19355 are nearby zip codes.

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The Pointe at West Chester Apartments

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