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The Pointe at West Chester Apartments

890 South Matlack Street, West Chester, PA 19382
890 South Matlack Street, West Chester, PA 19382
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The Pointe at West Chester Apartments

890 South Matlack Street

West Chester, PA 19382

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Ratings & Reviews (66 Reviews)

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 Verified Residentvrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2021
I have been living at The Pointe at West Chester for 3 years and it has been a positive experience. The management has been helpful during several different situations. The maintenance team is superb and I have never had to wait for any repairs to be… See More
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The Pointe at West Chester Apartments Manager

02/08/2021

Dear Valued Resident, Long term residents, like yourself; let us know that The Pointe at West Chester is truly a home and not just "an apartment". It is our pleasure to do all we can to make your home a happy, comfortable, memorable one! Have a great day! Chris Trongone Community Manager

 Verified Resident 784425vrp 2013 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/27/2020
Very safe and secure place to live. Has everything we need. Quiet community. Great accommodations. We our in our own little world inside our apartment. Very generous space. Great closets. Plenty of parking. Spacious bathrooms. Plenty of natural light. See More
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The Pointe at West Chester Apartments Manager

11/30/2020

Hello Valued Resident, We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency. Have a great day! Chris Trongone Community Manager

 Verified Resident 845200vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/19/2020
Very lovely community and a lot of love for their residents! I wasn't expecting the amount of events offered, but I honestly enjoy them a lot! Without the pandemic I'm sure even more awesome events and socials would be hosted. The property is also very well… See More
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The Pointe at West Chester Apartments Manager

11/21/2020

Hello Valued Resident, We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency. Have a great day! Chris Trongone Community Manager

 Verified Resident 841030vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/08/2020
I looked at several properties prior to deciding on the Pointe. The Pointe provided by far the best amenities, nicest accommodations and the greatest convenience (for my purposes) than any other potential property. See More
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The Pointe at West Chester Apartments Manager

11/10/2020

Dear Valued Resident, We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency. Have a great day! Chris Trongone Community Manager

 Verified Resident 841029vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/08/2020
I just moved in to my first apartment and I am thrilled! I love the luxury look of the apartment how the community. The parking garage is right near my apartment. The only complaint I have is the dogs barking in the morning, other than that… See More
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The Pointe at West Chester Apartments Manager

11/10/2020

Dear Valued Resident, The entire staff here at The Pointe would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed! Have a great day! Chris Trongone Community Manager

 Verified Resident 831042vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/11/2020
The walls are way too thin. I should not be able to hear every step and noise from my upstairs neighbor. Overall, the apartments are well kept, offer great amenities, resident activities, and the staff are very helpful. See More
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The Pointe at West Chester Apartments Manager

10/14/2020

Hi Valued Resident, Thank you for sharing your experience. When living in close quarters with other residents, including shared walls, some noise will travel between homes. I am glad that other than the sounds of shared living, you are enjoying your home, our staff, and our activities! Please be on the look out for the great fall activities that we have planned. Our team strives to deliver an excellent experience. If you have further needs or questions, please reach out! Alexia Cuff Assistant Community Manager

 Verified Resident 823725vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/26/2020
Overall, I enjoy living at The Pointe. The apartments are clean and modern, the amenities (pool, dog park, gym, etc.) are all great, the parking garage is a big plus, and all of the neighbors and staff have been very friendly. The community is also very… See More
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The Pointe at West Chester Apartments Manager

09/29/2020

Hello Valued Resident, The entire staff here at The Pointe would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed! Please feel free to reach out to us at 610-696-4800 with any noise concerns. Have a great day! Chris Trongone Community Manager

 Verified Resident 807143vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2020
Amazingly quiet and safe. Great response to work requests as someone came and removed a wasps nest after being called in a day! Leasing online was super easy with very knowledgeable and friendly staff (Alexia and Renee). Couldn't imagine living anywhere else after a cross-country move!… See More
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The Pointe at West Chester Apartments Manager

08/26/2020

Dear Valued Resident, The entire staff here at The Pointe would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed! Have a great day! Chris Trongone Community Manager

 Verified Resident 805364vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/19/2020
I've had a very positive experience living here. The staff is very good and handles all your needs quickly and effectively. The amenities are very good and the functions they have for the residents here are also a nice touch. The residents all seem very friendly… See More
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The Pointe at West Chester Apartments Manager

08/20/2020

Hello Valued Resident! The entire staff here at The Pointe at West Chester would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed! Have a great day! Chris Trongone Community Manager

 Verified Resident 782158vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/21/2020
I have only lived here a short time, but have felt like I can call it home since they gave me the key on the first day. The staff is friendly and helpful. The apartment is well maintained and had a great layout. The dog park… See More
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The Pointe at West Chester Apartments Manager

06/24/2020

Hello Valued Resident, We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency. Have a great day! Chris Trongone Community Manager

 Verified Resident 774685vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/02/2020
wonderful place to live and great people who work here. Anytime something needs to be repaired, (which isn't often) It gets done properly. The property is well maintained and in my whole time living here, it's the same people who work here, which says to me… See More
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The Pointe at West Chester Apartments Manager

06/03/2020

Hello! We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency. Have a great day! Chris Trongone Community Manager

 Verified Resident 774643vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/02/2020
It was a nice warm welcome unfortunately I moved in in the most difficult time due to Covid-19 but that didnt stop the staff from providing my and my boyfriend the best welcoming experience and we appreciate that See More
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The Pointe at West Chester Apartments Manager

06/03/2020

Hello! The entire staff here at The Pointe at West Chester would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed! Have a great day! Chris Trongone Community Manager

 Verified Resident 764489vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/02/2020
It feels like home here. The staff couldnt be nicer or more accommodating. Between management and maintenance, everything is always communicated and taken care of. Its so quiet and peaceful, all of the residents Ive encountered are friendly and respectful, and the amenities make the rent… See More
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The Pointe at West Chester Apartments Manager

05/06/2020

Hello Valued Resident, The entire staff here at The Pointe at West Chester would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed! Have a great day! Chris Trongone Community Manager

 Verified Resident 764482vrp 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/02/2020
I have lived at The Pointe for almost six years. I love the open floor plan, the drive up (in a covered garage) to your level for unloading groceries and being sheltered from the weather, the many amenities, being pet friendly, many social activites are offered… See More
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The Pointe at West Chester Apartments Manager

05/06/2020

Hello Valued Resident, The entire staff here at The Pointe at West Chester would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed! Have a great day! Chris Trongone Community Manager

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/22/2019
I been living here for a little over a month and this apartment is very clean and the staff and my neighbors are really really nice. I lived in a few luxury apartments over the years and this one is probably the best overall I get… See More
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The Pointe at West Chester Apartments Manager

09/27/2019

Anonymous, we are so happy to read such a great review about The Pointe at West Chester! We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Pointe at West Chester. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Chris T, Community Manager

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/06/2019
The Pointe is a great living experience. After residing at many different living spaces, its great to finally have a place that genuinely cares about their residents. The staff, specifically, is exceptional. They will do everything in their power to make sure you have the best… See More
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The Pointe at West Chester Apartments Manager

09/09/2019

We are very happy to have provided you with such a positive experience! We're happy you found our staff to be so supportive during your moving experience here at The Pointe at West Chester. It's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care! Chris T., Community Manager

Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/28/2019
Very happy with The Pointe.. I've been here over two years w my 2 kids and they love all amenities offered here. Very friendly staff, and residents. I especially love how prompt any maintenance requests are taken care of and they are really nice too. Best… See More
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The Pointe at West Chester Apartments Manager

09/09/2019

Hello, Thank you so much for your positive comments about The Pointe at West Chester. They mean a lot to us and we're so happy to have earned such positive feedback. Thank you again for taking the time to let us know how we're doing. Have a great day! Chris T. Community Manager

Dnarkstein • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/24/2019
I have lived here for three years, and I really like living here. The management team is very nice and the service that they give you for your apartment is great when things break. The people who live here are always genuine and they always say… See More
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karenannj • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/26/2018
This was a good move; my family and I are happy living here, thanks to Lexi! She displays a warm welcome every time you see her! very attentive, confident skill and knowledge on the living at The Pointe at WC. She is a joy to be… See More
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The Pointe at West Chester Apartments Manager

10/31/2018

Hi Karenannj, thank you so much for your positive comments about The Pointe at West Chester! We hope to be of service to you again in the future. Best wishes, Christy J, Community Manager The Pointe at West Chester Apartments

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/19/2018
Great community. Everything has been too notch since day one. Everyone is so nice and they make it a joy to live here. My fur baby loves the dog park and seeing so many fur friends every day on his walks. See More
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The Pointe at West Chester Apartments Manager

10/20/2018

Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Pointe at West Chester Apartments. We are always more than happy to assist you if anything else comes up. Take care! Christy J, Community Manager

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/23/2018
I have lived here for 3 years and it's his place is going down hill quickly. The management is the worst part. I have had many issues with noisey neighbors and nothing is ever done. Instead management calls me "sensitive" and basically says there's nothing they… See More
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The Pointe at West Chester Apartments Manager

09/10/2018

Hi Lauren, thank you for taking the time to let us know about your recent experience. We regret to hear that you are displeased with your experience at the community. Please reach out to us at (610) 696-4800 when you can so we can address this situation directly. Thank you and have a great day. Christy J, Community Manager

Former Resident 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/06/2018
I lived for 2 years in this community and I loved it. It's very well taken care of. Amenities are much better than the other options around, especially the 2 story gym. Many equipments and they are all good. Special thanks to Lexi that always helped… See More
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The Pointe at West Chester Apartments Manager

08/14/2018

Thank you for taking the time to let us know how we did. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Christy J, Community Manager

RealPointeResident • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/18/2018
VERY THIN WALLS - DO NOT MOVE HERE. You will not be able to sleep here, and you will hear EVERYTHING from your neighbors. If someone has a party four apartments away, it will sound like they are having a party in your living room. If… See More
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The Pointe at West Chester Apartments Manager

04/23/2018

Thank you for sharing your experience. When living in close quarters with other residents, including shared walls, some noise will travel between homes. We take your evaluation seriously and we would welcome the chance to speak to you about how we can improve your experience. Please contact us at 610-696-4800 at your convenience. - Christy J, Community Manager

Jnic2277 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/13/2018
I've been here at The Pointe for a month now. Not a long time but long enough say that it's beautiful here, the staff is so friendly, helpful and quick to answer any questions I may have. The amenities are second to none, I've used them… See More
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The Pointe at West Chester Apartments Manager

04/17/2018

Jnic2277, we are so happy to read such a great review about The Pointe at West Chester Apartments! We hope to be of service to you again in the future. Best wishes, Christy J, Community Manager

kbengel1 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2018
I love this place! I am highly pleased with the staff and their accommodating services. They make this place feel like home and I couldn't ask for anything more. The building is always very clean and well kept! I definitely feel like I get the most… See More
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The Pointe at West Chester Apartments Manager

03/26/2018

Hi Kbengel1, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Christy J, Community Manager

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,761

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $2,143

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $2,148

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $3,100

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

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Can you use a debit card to pay rent (or what other rent payment options are there)?

Anonymous · November, 15 2017 · 1 answer
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· Just Now
A
Yes, online payments make things easy
Anonymous · November, 15 2017

Frequently Asked

What are noise levels like at The Pointe at West Chester Apartments?
The community is rated 4.2/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Pointe at West Chester Apartments?
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How safe is The Pointe at West Chester Apartments?
The community is rated 4.8/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.8/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 2.36 days to their community reviews in the past year.

What is the pet policy at The Pointe at West Chester Apartments?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


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The Pointe at West Chester Apartments is an apartment in West Chester in zip code 19382. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,761 - $3,100. Nearby cities include Frazer, Malvern, Exton, Glen Mills, and Downingtown. 19380, 19342, 19355, 19317, and 19355 are nearby zip codes.

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  • Sq. Ft.

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The Pointe at West Chester Apartments

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