VERY THIN WALLS - DO NOT MOVE HERE. You will not be able to sleep here, and you will hear EVERYTHING from your neighbors. If someone has a party four apartments away, it will sound like they are having a party in your living room. If someone runs their washer/dryer late at night, you will think they are running it on top of your bed. This complex has very POOR, CHEAP construction wrapped in fake luxury. It's like people are running sprints while jumping on an arcade dance game on top of your head all day and night. If you want to feel like you live in a CONSTRUCTION ZONE because of the constant, loud noise from your neighbors and the thin walls - move to the Pointe! I rarely write reviews. I only make the effort to write a review when a place is SO BAD that I feel a moral obligation to warn other people!! The walls are so thin I can literally hear my neighbors PEE and FLUSH their toilets above me. Yes, really. I was fooled by the beautiful apartments, convenient location and nice front office. Shame on me. I am such a sucker for bright, open floor plans. The staff and maintenance do try to respond to residents' needs. It's not their fault that the people who built this place cut corners and made the walls as thin as cardboard! I feel bad for the staff, truly I do. But still, my message to you is: AVOID THE POINTE. There are plenty of places to rent in West Chester that have REAL walls and ceilings so you can have some privacy and sleep well every night! I can't wait to get out of here.