What is the pet policy at Helfrich Springs?

Cats Allowed Deposit: Required Rent: Required

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths

Ratings & Prices for Helfrich Springs, Whitehall, PA

Renter Ratings

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SatisFacts™ Renewal Survey	N/A/5

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Ratings & Reviews (38 Reviews)

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Resident • 2018 - 2019

02/27/2019

--- in the leasing office is extremely rude and has an attitude every time you call. Not much has been done when it comes to soundproofing as you can hear the person next door, above and below you. There have been several vehicle break ins and… See More

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Helfrich Springs Manager

03/03/2019

The office and maintenance staff are professional, courteous and kind to all our residents. The maintenance technicians respond to all requests in a timely manner. The pest control and maintenance technician did respond to your mice situation and left a door hanger on your door to let you know this. Please feel free to come into the leasing office so we may address any problems you may be experiencing. We are sorry you are so unhappy residing in our community.

Resident • 2014 - 2016

02/25/2016

First and foremost, the office staff here at the Mickley Road location is RUDE. Non-polite and definitely not empathetic what so ever. We had issues with them since day ONE. I have also overheard them speaking to other tenants in such a disrespectful tone that I… See More

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Helfrich Springs Manager

02/26/2016

Helfrich Springs Apartments processes all rental applications with the same standards and qualifications which include an income qualification, credit check and criminal reports on all persons over the age of 18 years. We provide a sufficient amount of heat and AC with settings between 72 and 74 degrees. Our maintenance staff responds to all requests regarding maintenance to ensure everything is in good working order. We take issues such as mold very seriously and have an addendum in our lease which instructs residents to immediately report any mold so that we may correct any issues right away. The maintenance staff is available for emergencies at all times and we respond to noise complaints regardless of the time of day or night. Our staff is both professional and courteous to all residents. We take pride in knowing the majority of our new rentals come from referrals, (current resident referrals and personal referrals), as well as former residents returning to again lease in our community.

Malnat • Resident • 2013 - 2014

04/03/2014

We lived in this apartment for an year. We really had a wonderful experience in all aspects like Good locality, neighbours, surroundings and safety.Initially we don't have a car, because of better connectivity of bus facility,24 hours grocery shops in walkable distance, we didn't feel any… See More

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Helfrich Springs Manager

06/10/2014

Thank you for your kind review. We are happy that you had a good year with us.

wtfxcd • Resident • 2013

07/22/2013

I moved here because i was a college student and needed a cheap place to live.Living in the basement in the studio, I knew i was going to hear things, but I didn't expect it would keep me up ALL night, and could barely sleep. You'd… See More

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Helfrich Springs Manager

06/10/2014

Our Maintenance Department thoroughly prepares each apartment for rent so it is in meticulous condition for each new resident. Maintenance requests are done in a timely manner and, unless there is an extreme emergency, our maintenance technicians never enter an apartment without permission from the resident. In addition, our staff responds to all noise complaints 24 hours per day. All maintenance requests and/or noise complaints are documented and completed. We checked the records for this apartment and no maintenance or noise complaints were ever received from this resident. As the electric is included in the rent, heat and AC have a setting of 72-74 degrees which is a very comfortable level. We rent to all individuals who qualify to our standards. We do have laundry rooms with full-size washer & dryers. Washers are $1.50 per load and dryers are $1.25. Our staff, both in the Leasing Office and Maintenance Department, strives to create a wonderful environment for our residents and we treat them with dignity and respect.

Resident • 2013

02/26/2013

Wouldn't neglect the noise comments others have put here before considering to move in. For the amount of rent, the noise level is high not just with insensitive neighbors but their structure, plumbing, appliances, things one has to live with. These things one wont hear while… See More

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Helfrich Springs Manager

08/27/2014

As the electric is included in the rent, heat has a setting of 72 degrees which is a comfortable level. Apartment living means many people living together in close quarters. We do respond to noise complaints 24 hours per day and address any issues that arise from a noise complaint. All of our staff strives to provide the best level of service we can provide.

vern93 • Resident • 2011 - 2012

05/18/2012

I have lived at Helfrich Springs for about a year now, and if it wasn't because my husband's job is too far from here, we would stay living in this apt. Utilities are included with the rent. The price we pay is $960, for a great… See More

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Resident • 2011

11/19/2011

I have been living in a Helfrich Springs apartment with my husband and baby for nearly a year, and, overall, we have been very pleased with it. The bedrooms are particularly spacious, the appliances are new and work well, the utilities and parking are included, there… See More

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Resident • 2000 - 2011

09/30/2011

Very safe. Electric included, need I say more? Don't mind if I do. The Maintenance is very prompt and polite. The Office Staff and Managers always very receptive and helpful. The grounds are highly maintained. I have lived here 11 years, and am now relocating closer… See More

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essamjob • Resident • 2008 - 2011

01/03/2011

I have been living there for almost 3 years now, it is nice place, close to main shopping areas, the rent, I think, is little high but it includes every thing (heas, electric). The heat distribution in the apartment is not effecient. service respond time is… See More

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Resident • 2005 - 2010

10/10/2010

I have lived here in a 2 bedroom apartment for over 5 years and think that it is a great place to live. The rooms are VERY spacious, utilities are included and it's conveniently located near the mall and the highway. I am in need of… See More

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Sick2010 • Resident • 2009 - 2010

06/28/2010

I've been living at Helfrich Springs for a year now and there is no ventalation. The people below me are chain smokers and my apartment smells like smoke. It's so strong that my clothes smell like it and the apartment smells as if I smoke. I'm… See More

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hlz10 • Resident • 2009

11/03/2009

The property manager is rude and unprofessional. The units include heat and cooling and its set at 72 degrees F, though in the winter the bedrooms commonly drop into the 67-68 degree range. The sliding glass doors lets lots of cold in and the Living Room… See More

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Resident • 2005 - 2009

05/30/2009

I lived here for four years. I have to say that overall I liked my experience there. Pros: 24 hour maintenance, washer and dryer in the unit, all utilities included, walking distance to everything, parking, spacious apartment, never saw a mouse. Cons: started receiving letters about… See More

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Resident • 2007 - 2009

04/21/2009

The maintenance staff was always very prompt and helpful. However the Manager and Property managers are very rude and unprofessional. The deposit is very cheep, but it is cheep for a reason. After you move out they will keep it for wear and tear and then… See More

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Resident • 2006 - 2007

02/26/2009

I lived in Helfrich for a year. When I got my initial tour, I thought the place was typical of what you might expect from a managed place. I liked the grounds and the creek in the back. Once I moved in, the fun began. Oh,… See More

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franqui1963 • Resident • 2008

04/08/2008

i moved in august 2007 and i think it's a great complex thus far. maintenance is always there quickly when needed. aparments a sound proof, i sometimes feel like were are alone in the building. i always find parking no matter what time i come in.… See More

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Resident • 2006 - 2008

03/10/2008

IF YOU LIKE MICE MOVE HERE. ALL YOU NEED TO DO IS GO TO THE PET STORE & GET YOURSELF A STARTER CAGE & SOME FOOD. =0) I'VE HAD ABOUT 4 IN MY APARTMENT, ANOTHER LADY HAD 3, AND SO MANY OTHERS HAVE HAD MICE IN… See More

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Resident • 2007 - 2008

03/10/2008

DO NOT MOVE HERE. Unless you Like little furry animals..lol I currently live here & I have already had about 4 mice in my home. I know others who have been getting mice in their homes as well. Across from the community they knocked down an… See More

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Resident • 2006 - 2008

01/31/2008

I lived in Helfrich for a year. My experience started out well and ended terrible. There is almost no parking, the kids down stairs were always noisy, people smoked in the stairwell because it was too cold to go outside, there were always stink bugs in… See More

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Prospective Resident • Visited 2008

01/26/2008

My boyfriend and I went to look at these apartments and I almost fell over when the lady told us their income requirements. 6000/ month for a $940 apartment is just plain stupid. The apartments are small and old and there is nothing special about them… See More

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Resident • 2007

11/21/2007

I lived in Helfrich springs for a year, recently moving. Nice apartment, good value. Parking was at times an issue, but always found a space close by. I had great neighbors - quiet and considerate. Only negative was the very limited hours of the pool! See More

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Resident • 2007

07/31/2007

I've been living in the apartments for about 6 months now. I like it here because it's really quiet and the neighbors are friendly. I also like that I always have a parking spot in front of my building. I don't like that they cut the… See More

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Resident • 2005 - 2007

07/21/2007

I was the one writing the review at 5-28-2005 and still living in the same apartment. this apartment has grown to a different thing for the past 2 years. the things I don't like: - the young, new downstair neighbor(s) (it's their 4th or 5th month)… See More

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Resident • 2005 - 2007

07/15/2007

I am staying in Helfrich from approx. 2 years. As anywhere else, it has its own Pros and Cons. Here are few: Advantages: - Furnished & Non Furnished. If you are on-the-go bachelor, go Furnished. You don't have to be worried about buying all kinds of… See More

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Resident • 2006 - 2007

04/11/2007

------ teenagers run rampant in the stairways and parking lots and bounce basketballs in the hallway and off the hood of your car.<br>The bathroom is miniscule and parking is a nightmare.<br>Other than that the apartment itself is great and maintenance has been very helpful when needed.… See More

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Updated Review

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Helfrich Springs

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#727272; } .epiq-report-c { fill:#a6a6a6; } .epiq-report-d { fill:#d9d9d9; } N/A

Renter RatingsN/A

Review CountN/A

Manager's Review EngagementN/A

Manager's Review Reply TimeN/A

Ratings & Reviews (38 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Helfrich Springs Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Helfrich Springs Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Helfrich Springs Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Helfrich Springs Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Helfrich Springs Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time