Review History for debnativemeinpa

Olympic Gardens


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debnativemeinpa

Resident 1998 - 2015

11/6/2015

I have lived here almost 20 years. The administration recently changed and NOT FOR THE BETTER. I had many issues in my life and lost a day. I though I paid my rent on time but I was a day late. SO instead of cashing my rent check and letting me know. They HELD THE CHECK and MAILED IT Back moree than 15 days later and charged me a late fee for the entire 15 days. I paid the entire late fee though I really was only one day late. Sent back check they did not cash to put on for November rent and the new check. Did this on the 21st of OCTOBER. Now on the 6th of November they are telling me I am LATE AGAIN. How can I be late when I sent the check ten days early?????? Suspect they are now becoming rip off artists and it may be time to move on.
    Manager

    11/12/2015

    Olympic Gardens
    The entire staff at Olympic Gardens pride ourselves in provide excellent service to all our residents. Our sincere apology that your recent experience with us was not a good one, our procedure at Olympic Gardens with accepting rent checks has long been that if the rent is short for any reason; being it that someone forgot to include the rent increase or late fees we do attempt to contact the resident immediately. But in this case which I remember clearly that your rent was late 6 days not 1 and your phone was out of order and even though we left reminders at both entrances of your apartment we did not hear back from you. So, we had no choice but to return your check. It is extremely important that the Leasing Office is kept informed of any contact information changes. Again, our sincerely apologies for any inconvenience this has caused you.

    Review 10 out of 46

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    Olympic Gardens

    March 2024

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