Number of reviews in the past 365 days | 17 |
Percentage of reviews responded to | 88.24% |
Average time to respond to reviews | 33.41 days |
Contact Property
Westbury Apartments
3100 Terwood Rd
Willow Grove, PA 19090
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 17 |
Percentage of reviews responded to | 88.24% |
Average time to respond to reviews | 33.41 days |
We appreciate it! At Westbury, we truly value our residents and always appreciate their feedback. We hope to provide you with excellent customer service during your residency. Thanks for taking the time to let us know how we're doing!
Thank you for your five-star rating and excellent review! It's so nice to hear that you have been treated to exceptional customer service by the team, and that you're loving our beautiful living spaces. We appreciate your feedback, and hope that you have a wonderful residency at Westbury.
Thanks for bringing your concerns to our attention. We truly value our residents, and regret to see you had these problems. Please contact the office at [email protected] so that we can discuss this further, and work on improving your experience.
Thank you for taking the time to leave a review of Westbury. We're pleased to hear that you have so many positive things to say about our community. We truly strive to go above and beyond our resident's expectations each and every day. Please let us know if you need anything in the future.
Hello, and thank you for taking the time to leave a review. We're so pleased to hear that you are enjoying your time at Westbury, and that the maintenance and management teams have been helpful and courteous. Compliments about our team are our absolute favorite. We appreciate your feedback!
Thank you for taking the time to share your thoughts. Hearing from our residents is one important way that we are able to improve our practices for all renters. We'd be happy to speak with you directly in an effort to improve. Please feel free to reach out to our office at [email protected] so that we can discuss these issues.
Hello, and thank you for taking the time to leave a review. We're so pleased to hear that you are enjoying your time at Westbury, and that our convenient location has been helpful. We appreciate your feedback!
Thank you for taking the time to leave a review of Westbury. We're pleased to hear that you have so many positive things to say about our community. Please reach out to our office at [email protected] if there are any issues about the noise that you'd like to discuss. We value your residency, and would be happy to speak with you.
Hello! Thank you for your excellent rating and for sharing your experience at Westbury. It's so nice to hear that you have been treated to exceptional customer service by the team, and that you're happy with your space. We appreciate your feedback, and hope that you have a wonderful residency.
Thank you for your five-star rating and for sharing your experience at Westbury. It's so nice to hear that you're enjoying your stay in our quiet and friendly community. We appreciate your feedback and thank you for choosing to make your home in our community!
Thank you so much! We're committed to providing our residents with the best experience possible, so we're happy to hear that you had an easy move. We appreciate your five-star rating and review, and sincerely hope you enjoy your home at Westbury.
Thank you for your five-star rating! We're pleased that your apartment has met your expectations and that your experiences have all been positive ones. We always appreciate hearing when team members have been responsive to your needs in a timely manner, this is the type of service you can expect from everyone working at Westbury! If you need help getting settled in, please reach out to us at [email protected] Thank you for choosing to make your home in our community!
Thank you so much! At Westbury, we're committed to providing our residents with the best experience possible. It's wonderful to hear that the location is convenient for you, and that our teams have been helpful and accommodating. We appreciate your excellent rating and review, and sincerely hope you enjoy your home with us.
10/10! We love it! We value our residents and want to make sure they are having a great experience at Westbury, so we're especially happy to hear that our staff has been so helpful. Please reach out if we can be of assistance in the future. Thank you for your feedback!
Twenty years! That's wonderful! We love hearing from the longstanding members of the Westbury community. Thank you for taking the time to share your experience. And who doesn't love a Rita's? We certainly do.
Welcome to the community here at Westbury! We are happy to hear that your move-in process went smoothly and that you are enjoying your new apartment. We appreciate you recognizing your leasing agent for providing great customer service. Thank you for making your home with us!
Thank you very much for this review of Westbury! It's wonderful to hear that you're satisfied with your living experience. It's our pleasure to ensure that our valued residents have everything they need to be happy here. We hope you and your child continue to have an enjoyable time here at Westbury!
Thank you for choosing to call Westbury Apartments your home! We are glad you enjoy the prompt service provided by our team and the sense of urgency our team has. Please let us know if you need anything at all and we look forward to exceeding your living expectations!
Thank you for your five-star rating of Westbury! We are happy to hear that our team has been helpful and attentive to your needs in a timely manner. Thank you for your residency!
Thank you for awarding Westbury with a five-star rating! We appreciate you taking a moment to compliment the great value and friendly atmosphere that set our community apart from the rest.
Thank you for providing your feedback and 5-star review as a Westbury Apartments resident! We love to hear you are happy with the area, your home, and the prompt service by our team. Please let us know if you need anything at all and thank you for calling Westbury home!
$975 - $1,095
760
N/A
1 Bedroom/1 Bathroom
$1,160 - $1,280
948
N/A
2 Bedroom/1.5 Bathroom
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Contact Property
Westbury Apartments
3100 Terwood Rd
Willow Grove, PA 19090