What are noise levels like at Willow Run Apartments?

The community is rated 4.6/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Willow Run Apartments?

The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How safe is Willow Run Apartments?

The community is rated 4.6/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.8/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 66.67% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 92.73 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2.5 Baths

Ratings & Prices for Willow Run Apartments, Willow Grove, PA

Renter Ratings

Noise	N/A
Grounds	4.8
Safety	4.6
Office Staff	4.9
Maintenance	4.8
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	4.8/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	15

Manager's Review Engagement

Percentage of reviews responded to	66.67%

Manager's Review Reply Time

Average time to respond to reviews	92.73 days

Ratings & Reviews (78 Reviews)

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Verified Resident • vrp • 2021

02/22/2021

Property is well maintained and very clean. Very quiet which is great! Neighbors are friendly, I really like living here. Everything is very convenient as well. I would recommend to family and friends.

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Willow Run Apartments Manager

02/24/2021

Thanks for this great feedback! We're so happy to hear you're enjoying our quiet atmosphere, your friendly neighbors, and our convenient amenities. Our team truly appreciates your fantastic review and wonderful recommendation!

Verified Resident 326523 • vrp • 2014 - 2021

Updated Review

02/19/2021

Everyone is personable and professional I have no complaints at all Brendan Rich and Rob are easy to communicate with. That's all I can really say KB The people who plow respond quickly and sidewalks are shoveled quickly See More

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Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

02/04/2021

I love this community. It's quiet, it's clean and everyone is very friendly and nice. I moved in just as Covid 19 was impacting the country/world, but everyone here was right there if I needed them and they are always keeping you up to date with… See More

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Willow Run Apartments Manager

02/09/2021

It makes our day to hear you love your Willow Run home and have such great feedback about our team, community, and our peaceful atmosphere! If you ever need anything or have additional feedback for us, please don't hesitate to reach out to our team at any time. Thank you!

Verified Resident • vrp • 2020 - 2021

01/28/2021

This community is outstanding! Compared to my last apartment home, this outshines. The apartment was given to me in perfect condition with meticulous workmanship. My few requests before move in were taken care of without delay. Also, I needed service on the water heater and the… See More

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Willow Run Apartments Manager

02/02/2021

Thanks for the stellar review of your Willow Run experience! We strive to provide the best service to our residents, so we're happy to hear such excellent feedback about our community, maintenance team, and customer service. Let us know if we can be of any more assistance to you in the future. Thanks!

Verified Resident • vrp • 2006 - 2020

Updated Review

12/24/2020

Will Run has always afforded me a pleasant community in which to live. It is a safe well kept community. Maintenance staff is very knowledgeable and professional. I have resided here several years and plan on continuing to do so. See More

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Willow Run Apartments Manager

12/30/2020

Thank you for the stellar five-star rating! We strive to provide the best service to our residents, so we're happy to hear that you're enjoying a positive experience here at Willow Run. Let us know if we can be of any more assistance to you in the future. Thanks again!

Previous Review

· 09/10/2020

Verified Resident 819475 • vrp • 2019 - 2020

11/03/2020

Love in-unit washer and dryer. Love large, double closet in large main bedroom. Outdoor storage closet very useful. Enjoy the large old trees that border the grassy area behind my patio - such a park-like setting you would never get in another apartment building.

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Willow Run Apartments Manager

11/06/2020

It warms our hearts to see that you are enjoying all that your home at Willow Run Apartments has to offer! Thank you for sharing your feedback with us and we look forward to creating even more positive experiences for all our residents!

crispee1974 • Prospective Resident • Visited 2020

10/15/2020

It is so nice to see great reviews. I'm usually not a review type of person, but after what my family and I just went through for a year where we are now, I changed my tune. I am very excited to do the tour and… See More

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Willow Run Apartments Manager

10/19/2020

We can't wait to welcome you to the Willow Run community! If you have any questions or would like to schedule a tour, please reach out to the office at any time. We look forward to hearing from you!

Verified Resident 789162 • vrp • 2019 - 2020

07/09/2020

It feels like we are on a vacation in this neighborhood. Everything is very local and convenient for shopping , transportation etc.. overall the community is extremely quiet and friendly. We would highly recommend this to anyone looking to relocate. See More

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Willow Run Apartments Manager

07/10/2020

What awesome feedback, thank you! We want the Willow Run community to be a wonderful and relaxing place to come home to, so we're thrilled you feel this way. Our team always welcomes feedback, so if you ever have additional comments or suggestions for us in the future, feel free to reach out at any time. Thanks again!

Verified Resident 776384 • vrp • 1999 - 2020

06/06/2020

It provides safe, clean, affordable housing. It is near stores and major roadways. The parking is good. The driveways are snow removed in Winter. The maintenance staff work hard to fix the things that break or go wrong. My neighbors are friendly and do their parts… See More

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Willow Run Apartments Manager

06/09/2020

Thanks so much for taking the time to rate and review our community! We'd like another chance to show you the 5-star customer service you deserve. Please contact our office at your earliest convenience to discuss your concerns in more detail – we'll do all we can to better your experience in our community.

Verified Resident 653410 • vrp • 2003 - 2020

04/27/2020

I am very happy with the quality of the personnel The maintenance is top grade. The staff is friendly and available to take care of any problems. I have recommended Willow Run to at least 6 friends who have become tenants See More

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Willow Run Apartments Manager

06/18/2019

Wow, this is amazing feedback! Thank you for taking the time to write this wonderful review of your experience in our community. If there's anything we can do to help make your stay even better, please don't hesitate to reach out!

Verified Resident 688543 • vrp • 2019 - 2020

04/06/2020

This is a small community development that is run by a group of very caring staff. Everything is always neat and clean and service is very fast for any issue. We have just had a short stay(10 months) but would absolutely stay if we were not… See More

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Willow Run Apartments Manager

09/04/2019

Your review is a testament to how hard we work to provide our residents with great experiences. We are happy to read that you are more than satisfied with our service. If you ever need anything, give us a call. Your comfort is one of our top priorities.

Verified Resident 407756 • vrp • 2016 - 2020

04/02/2020

This is a wonderful community in a quiet, natural setting. It's a place you look forward to coming home to! The grounds and buildings are well maintained. The driveways and parking sites are roomy and easy to negotiate. I rate it A+! See More

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Verified Resident 754720 • vrp • 2019 - 2020

03/23/2020

We really enjoy living at Willow Run. It feels like more of a community than an apartment complex. The neighbors are friendly and maintenance is always on time. If we were to be nit picky, we would change the fact that everything is electric and the… See More

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Willow Run Apartments Manager

03/27/2020

We're so happy you are enjoying your Willow Run home and the community! We will be sure to pass along your feedback about water pressure to the appropriate members of our team, but we're so happy you're having a positive experience overall! If there's anything else you would like to discuss with our team or if there's something we can help with in the future, please don't hesitate to contact us via email. Thank you!

Verified Resident 754284 • vrp • 2019 - 2020

03/20/2020

It has only been one year since I moved in, but my experience with the leasing office and maintenance have been wonderful. The apartment is perfect, the grounds are well kept, setting is lovely and quiet,surrounding community has all the necessary amenities and more See More

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Willow Run Apartments Manager

03/24/2020

Wow, thank you for this excellent review! It makes our day to hear you're loving your home, the amenities, and our team's customer service. If there's anything we can do to make your experience even better, please feel free to reach out to our team via email!

Verified Resident 748440 • vrp • 2019 - 2020

03/07/2020

My experience at this community has been great! The apartment is well worth the price and is in pretty good condition. The staff at the community are very helpful and are willing to help in any way possible to ensure residents are happy here.

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Willow Run Apartments Manager

03/03/2020

We truly appreciate your rave review and special staff shout-out! We will definitely pass along your kind words to our team. We're thrilled you're enjoying the amenities, your fellow residents, and our team's customer service – if you have any additional feedback for us in the future, don't hesitate to let us know. Your feedback is always welcome!

Verified Resident 432628 • vrp • 2017 - 2020

02/29/2020

It is very nice here. Wish they had more get-to-gethers as a community.. The people are friendly and everyone seems to enjoy the community. Compared to other apartment communities that I know about, Willow Run is first in my opinion. See More

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Verified Resident 746132 • vrp • 2011 - 2020

02/20/2020

Selecting Willow Run is one of the best decisions we have made. We are especially impressed at the way maintainance and updating of tasks like carpet cleaning, painting, snow removal and lawn maintainanance are performed BEFORE they are needed. We are very very happy here.

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Willow Run Apartments Manager

02/25/2020

Thanks for the rave review! It makes our day to hear that the Willow Run community has been such a great home for you! We appreciate the special shout-out for members of our team and will be sure to pass along your kind words to the staff. Have a great day!

Verified Resident 552616 • vrp • 2012 - 2020

02/06/2020

I love living here! Its close to many convenient things in the area. It's tucked into a quite a corner, but a minute away from shopping and restaurants. The office staff is friendly and helpful. It's a great place to live.

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Willow Run Apartments Manager

02/11/2020

Thank you so much for this great rating of our community! It's wonderful to hear you're enjoying the location, our customer service, and your overall experience. Our team appreciates getting feedback as we hope to provide you with a wonderful experience in our community for years to come!

Verified Resident 637957 • vrp • 2017 - 2019

11/25/2019

Willow Run is such a clean and quiet community! The maintenance staff is excellent here! Not to mention that stores and the mall is practically within walking distance from here! I would recommend this community to any of my close friends!

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Willow Run Apartments Manager

05/10/2019

Getting awesome feedback like this truly makes our day! Our team cares about making a wonderful home for our residents - but if there's anything we can do to make our community even better, please don't hesitate to let us know - resident feedback is always welcome!

Verified Resident 717879 • vrp • 2019

11/14/2019

VERY IMPRESSED WITH HOW CLEAN MY APT. WAS. BRANDON IN THE OFFICE WAS VERY GOOD. MY MOVE-IN WAS EFFORTLESS. GREAT FLOOR PLAN WITH GOOD CLOSET SPACE AND SPACIOUS ROOMS. IF MY KITCHEN WOULD HAVE BEEN UPGRADED, THE JOINT WOULD HAVE BEEN AWESOME. NOT CRAZY ABOUT THE… See More

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Willow Run Apartments Manager

11/19/2019

First impressions are lasting, and we're glad to have made such a positive one on you with your move-in! We're thrilled to have gotten off on the right foot and hope we'll get to enjoy your presence in our Willow Run community for a long time to come. Give us a call if you need anything while you get settled in, and thanks so much for your review!

Verified Resident 676917 • vrp • 2018 - 2019

09/24/2019

The atmosphere here at Willow Run Apartments Is quiet, clean and serene. There is always more than enough parking For the residents and guests. The apartments are spacious With extra storage. There are large balconies with extra storage as well. Most departments have interior washer and… See More

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Willow Run Apartments Manager

08/13/2019

Thank you for sharing this awesome feedback about our community! It's great to hear that you're enjoying our amenities, the community's location, and your Willow Run home. We want to make sure your experience remains worthy of a full five stars, so please don't hesitate to reach out to the office at any time!

Verified Resident 683089 • vrp • 2015 - 2019

08/20/2019

Quiet and convenient to shopping, restaurants, public transportation and turnpike. Excellent neighbors in the community. The rent amount is reasonable. The parking lot provides plenty of parking for residents. See More

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Willow Run Apartments Manager

08/21/2019

It's great to hear that you're enjoying the location, friendly neighbors, and parking! We always appreciate hearing from our residents, so if there's anything we can help with or if you have any concerns, feel free to give us a call or stop by. Thank you!

Verified Resident 658491 • vrp • 2018 - 2019

06/29/2019

I really enjoy living in Willow Run Apartments. It is a quiet, peaceful community with a good level of diversity. I like that there are people of all ages living here, it has a good community feel. I signed a lease for another year. Property management… See More

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Willow Run Apartments Manager

07/01/2019

Getting positive feedback like this warms our hearts! We strive to create a wonderful home for our residents, but if there's anything we can do to make our community even better, please don't hesitate to stop by the office and chat with our team - feedback is always welcome!

Verified Resident 654914 • vrp • 2018 - 2019

06/20/2019

I love it here everyone is great I would highly recommend it and tell Everyone how nice it is highly recommended it grounds are well maintained and would give 5 out of 5 s . Close to everything but quiet and peaceful See More

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Willow Run Apartments Manager

06/21/2019

Five out of five stars? Thank you so much! We're thrilled you're enjoying such a positive experience in our community and if there's anything we can assist with, our team is always happy to help and just a phone call away.

Verified Resident 647275 • vrp • 2019

06/01/2019

Very nice. I like to live here and will introduce more persons to this apartment. It is a great, quiet, safe apartment. The location is wonderful and close to 276 for both directions. There are plenty of parking lots.

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Willow Run Apartments Manager

06/04/2019

We appreciate you taking the time to leave us this rating! Our team appreciates hearing from our residents and if there's anything else we can help you with in the future, feel free to give us a call or stop by - have a wonderful day!

•

Updated Review

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
814
Available
Avail.
N/A
Model
One Bedroom 1st Floor

View Floor Plan

Price
Price
N/A
SQ. FT.
860
Available
Avail.
N/A
Model
One Bedroom 2nd floor

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
1,004
Available
Avail.
N/A
Model
Two Bedroom 1st Floor

View Floor Plan

Price
Price
N/A
SQ. FT.
1,050
Available
Avail.
N/A
Model
Two Bedroom 2nd Floor

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
Price
N/A
SQ. FT.
1,851
Available
Avail.
N/A
Model
Town House

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Welcome to Willow Run Apartments! This Westover Companies community brings you country living with the conveniences of the city. Located on the former Brookside Farm, shopping at the Willow Grove Park Mall is within easy walking distance. Convenient access to the Pennsylvania Turnpike takes you to Center City in Philadelphia or King of Prussia in minutes. So come to Willow Run where the beauty of the country is perfectly blended into city.