What are noise levels like at Woodland Plaza Apartments?

The community is rated 4.3/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Woodland Plaza Apartments?

The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How safe is Woodland Plaza Apartments?

The community is rated 4.3/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.2/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 73.33% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 72 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Woodland Plaza Apartments, Wyomissing, PA

Renter Ratings

Noise	N/A
Grounds	4.5
Safety	4.3
Office Staff	4.4
Maintenance	4.2
Neighborhood	4.9
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	15

Manager's Review Engagement

Percentage of reviews responded to	73.33%

Manager's Review Reply Time

Average time to respond to reviews	72 days

Ratings & Reviews (122 Reviews)

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Verified Resident 6337 • vrp • 2011 - 2019

Updated Review

02/21/2019

Since my Wife and I moved into this community,we have been very pleased...if and when there are any problems,they are handled very have a great location with stores,dinning,and much by..We would both speak highly about Woodland Plaza. See More

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Woodland Plaza Apartments Manager

01/31/2014

We're happy to hear that you've had a very enjoyable time here. It's our goal to deliver that to you!

Previous Review

Verified Resident • vrp • 2019 - 2020

Updated Review

12/24/2020

This community is friendly and helpful. In the recent snow, one of my neighbors helped me dig my car out of the snow. I was very grateful for the assistance. I am glad I am living here. Heat was restored within a reason amount of time.… See More

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Woodland Plaza Apartments Manager

12/30/2020

Thank you for sharing this great review of Woodland Plaza! We're so happy you have this fantastic feedback about our friendly community and maintenance efforts. Thanks again!

2 Previous Reviews· Last 10/12/2020

Verified Resident 247364 • vrp • 2016 - 2020

11/15/2020

I have been generally pleased with my stay here. Other than the age of the bathrooms and the kitchens in the complex, I have been generally pleased. The location is very handy to grocery stores, main highways, medical offices, etc. See More

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Woodland Plaza Apartments Manager

11/17/2020

Thanks for sharing your thoughts with us! We are happy to hear that your experience in our community has been so positive overall, and that our prime location has been a significant part of that satisfaction. If you have the time we would appreciate the opportunity to discuss your feedback regarding our homes in more detail. Please feel free to get in touch as soon as your availability permits. Thanks again!

Verified Resident 803787 • vrp • 2020

08/14/2020

The apartments at Woodlands Plaza are spacious and fairly priced compared to others around the area. The swimming pool is clean and free to residents, great for spending time in these Covid-19 times while still following laid-out guidelines. Maintenance work orders are never ignored.

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Woodland Plaza Apartments Manager

08/18/2020

Thank you for this incredible review! We're thrilled you are enjoying your spacious home and the Woodland Plaza amenities! Our team strives to provide great customer service and an excellent experience for each resident, so we're happy to see you have this positive feedback. Thanks again!

Verified Resident 798161 • vrp • 2019 - 2020

07/30/2020

I have lived in this apartment for almost 8 months and am quite satisfied. The apartment is spacious with lots of closet space. Having in-unit washer a dryer is a huge plus. I also have a balcony which allows me to sit outside. Overall I am… See More

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Woodland Plaza Apartments Manager

08/04/2020

It's great to hear you are enjoying your spacious home and the amenities in your Woodland Plaza home! Thank you for taking the time to share this wonderful review with us - our team always appreciates hearing from our residents. Have a great day!

Verified Resident 798160 • vrp • 2015 - 2020

07/30/2020

old kitchen and bathroom my carpet very old no grab bars in tub/shower. horrible kitchen cabinets. excellent location beautiful swimming pool far walk to parking lot much better since Westover took over See More

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Woodland Plaza Apartments Manager

08/04/2020

We appreciate you taking the time to share this feedback. From your review, it seems our community may have fallen a bit short of your expectations - please reach out to the office when you can to discuss your concerns with our team. We would like nothing more than to provide you a five-star experience in our community moving forward. We hope to hear from you soon.

Verified Resident 396966 • vrp • 2004 - 2020

07/06/2020

WE LIKE THE APARTMENT. IT IS CLOSE TO SHOPPING, FOOD AND THE POST OFFICE. IT IS USUALLY QUIET AND THE PEOPLE LIVING HERE ARE NICE. NO ROWDIENESS.NO LOUD MUSIC.PLACES TO WALK TO GET EXCERCISE. EASILY ACCESSIBLE.

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Verified Resident 784577 • vrp • 2019 - 2020

06/27/2020

Nice quiet community. Maintenance staff is subpar. Apartment upkeep is less than expected. Office staff are difficult to communicate with and do not reply back. Several requests must be submitted to get a response.

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Woodland Plaza Apartments Manager

06/30/2020

We appreciate your feedback and residency in our community, however, we are disappointed to know our team hasn't quite met your expectations. We will pass along your concerns to the appropriate members of our team, and will keep your feedback in mind as we continue to improve. Our team would love a chance to turn your 3-star review into a 5-star experience, so please don't hesitate to give us a call or stop by our office.

Verified Resident 325219 • vrp • 2017 - 2020

06/04/2020

New owners since we moved in. Slowly upgrading the property. Nice pool and new fitness center. Great access to shopping and entertainment. For the most part very pleasant neighbors. The maintenance staff has been respectful and responsive. See More

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Verified Resident 773139 • vrp • 2020

05/28/2020

Move in as been great and Sean has been very helpful. Having a washer and dryer and a dishwasher in the unit is wonderful. My family loves everything so far. It's quiet and peaceful and I have no complaints.

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Woodland Plaza Apartments Manager

06/01/2020

It's so great to hear move-in went well and that our team has been so helpful! We're thrilled you're enjoying the amenities and your Woodland Plaza home. It makes our day that your family loves our community, but if there's ever anything you need our help with in the future, simply reach out and let us know - we're always happy to assist! Thank you!

Verified Resident 770314 • vrp • 2020

05/19/2020

apartment is very small I did not get to see it until the day before I moved in parking is way too tight there is not any extra parking for handicapped parking or visitors but I need an apartment with no steps and easy access See More

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Woodland Plaza Apartments Manager

05/21/2020

Please reach out to our team at your earliest convenience, we would love a chance to discuss your concerns and work toward improving your experience here in our community. We look forward to speaking with you.

Verified Resident 767511 • vrp • 2020

05/09/2020

I've been here for only 1 week and loving my apartment. Love the scenery. It's a really quiet community. Everyone that I have come in contact with, is so friendly. Neighbors actually say good morning and have a nice day. Very pleasant staff

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Woodland Plaza Apartments Manager

05/14/2020

It's wonderful to hear you are having such a great experience so far! We're thrilled you enjoy the scenery, our community, and your friendly neighbors. If there's anything our team can help you with in the future, don't hesitate to let us now - our team is always happy to hear from our residents!

Verified Resident 727165 • vrp • 2017 - 2020

04/23/2020

This community is very well kept. The property has had many upgrades with the new management company. The staff is very easy to talk to and are more than helpful. The added gym was very nice. It's nice and quite even though we do have many… See More

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Woodland Plaza Apartments Manager

12/14/2019

Thank you for this wonderful feedback! We're so happy to know you're enjoying the community amenities and the upgrades, but if you ever have a concern, don't hesitate to let us know -- we're always happy to help!

Verified Resident 757822 • vrp • 2019 - 2020

04/06/2020

The previous office manager, Wendy and her staff were completely unprofessional in my opinion, and she may have deterred a lot of residents from considering making Woodland Plaza their home, or a comfortable place to live. However, Sean is now a pleasure to work with and… See More

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Woodland Plaza Apartments Manager

04/13/2020

We're so happy to hear your experience has improved and that you're enjoying the upgraded apartment homes, our amenities, and our customer service! If you have any additional feedback or a question for us in the future, please don't hesitate to reach out - our team is most available via email at this time. Thank you so much for taking the time to share this wonderful review!

Verified Resident 253689 • vrp • 2019 - 2020

03/05/2020

I have been in this community for almost a year and hadn't had any problem, parking is assigned and there are parking available for the guests too. The newly made fitness centre and swimming pool are awesome. Good value for the money

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Verified Resident 9347 • vrp • 2013 - 2020

01/09/2020

perfect place for someone that does not drive, stores, grocery shopping, restaurants . bus services, the apartments have very large closets love the pool in the summer its kept so very clean the new exercise room cant think of anywhere else to live, just love it… See More

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Woodland Plaza Apartments Manager

01/14/2014

Thank you for sharing. We're happy to hear that you feel we are answering your questions and that it is a very nice community.

Resident • 2018 - 2020

01/06/2020

First ever review on anything, so heed my words. The staff at this place is absolutely awful. I have been living here for 2 years and I have never been late on a payment. This month, I had two erroneous charges totaling 500 dollars added to… See More

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Woodland Plaza Apartments Manager

01/09/2020

Brandon, we truly apologize for any frustration this misunderstanding has caused and we're disappointed that our customer service did not meet your expectations. Our team strives for transparency and we hope to always provide clear information regarding any concern and solutions. We would like to speak with you regarding recent events, as well as the other concerns mentioned in your review. Our team would like nothing more than to restore your confidence in us moving forward and improve your overall experience in our community. We hope to speak with you soon.

Verified Resident 478699 • vrp • 2017 - 2019

12/20/2019

I searched the Reading for an apartment and I mean searched, to no avail. A friend suggested the Wyomissing area, so checked around, no results. Then saw Woodland Plaza and loved it. My cat was also accepted. The office staff couldn't have been more accommodating. The… See More

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Verified Resident 727273 • vrp • 2019

12/12/2019

Nice apartment but the parking is horrible. Parking spots are too close together. That resulted in multiple damages to my vehicle. Other people park in your assigned spot. I would not recommend this to anyone due to that frustration. The apartment itself is ok.

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Woodland Plaza Apartments Manager

12/14/2019

Oh no! We're sorry to hear you've encountered issues with parking and that it has so poorly affected your experience. Our team would love to discuss your experience in more detail so that we can work to make your time in our community more positive moving forward. We hope to hear from you soon.

Verified Resident 706425 • vrp • 2019

10/14/2019

Units are nice enough but definitely small. Getting return calls isn't the easiest. Seems like once they have you on the hook with a lease, they aren't to keen on being bothered. Staff doesn't do a walk through with you at move in, which I found… See More

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Woodland Plaza Apartments Manager

10/16/2019

Thank you for bringing your concerns to our attention! Providing a wonderful home for our residents is very important to our team, and we're sorry to see this does not seem to coincide with your experience. Please bring these concerns to us in-person at the leasing office so we can discuss any questions or concerns you may have. We hope to hear from you soon!

Verified Resident 690392 • vrp • 2019

09/05/2019

To be honest, it hasn't been a pleasant experience. Whenever we have an issue it takes a very long time for the problem to even be seen. My wall for example had water damage and when it was only a minor problem we let the apartment… See More

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Woodland Plaza Apartments Manager

10/02/2019

It's disappointing to hear that your concerns were not addressed to your satisfaction. We strive to provide great customer service and we apologize for any delay in responding to your maintenance concern. Please reach out to our team so that we can discuss your experience in more detail and work to improve your home and our community moving forward.

Resident • 2019

08/19/2019

Horrible... ABSOLUTELY HORRIBLE!!!! We've been there for 3 months and 2 of those months there has been a whole in our wall because the drywall is wet. They expect full rent for not a full apartment. Fix my apartment.

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Verified Resident 680917 • vrp • 2019

08/15/2019

Nothing but good things to say, everything is great other than allowing people to smoke in the apartments because the smoke and smell entered our apartment upstairs from the apartment below. Love the landscaping and pool, and that it is close to everything.

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Verified Resident 100129 • vrp • 2013 - 2019

06/29/2019

This is nice community near transportation near 422 route 222 route near good restaurants near nice mall shopping center Safe community nice maintain community Nice pool we have safeguard near big shopping center I love this area & community See More

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Woodland Plaza Apartments Manager

09/23/2014

Thank you! We're pleased to hear your satisfied with your living experience here at Madison Woodland Plaza.

Verified Resident 652718 • vrp • 2018 - 2019

06/14/2019

Very clean upon renting, however unit had been painted over holes and tears in sheet rock and a lot of the paint is now peeling off. New appliances (other than dishwasher) were nice. Don't care for the washer and dryer, but that is my preference. Friendly… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Reserved Parking

General

2014 Satisfacts Resident Satisfaction Award

2015 Satisfacts Resident Satisfaction Award

Air Conditioner

Balcony

Cable & Satellite

Ceiling Fan

Corporate Housing

Dishwasher Available

Disposal

Furnished Suites Available

Garbage Disposal

High-Speed Internet

Large Closets

On-Site Maintenance

On-Site Management

Online Payments Accepted

Package Receiving Service

Pets Allowed

Private Balcony

Private Entrances

Private Patio

Short Term Lease Available

Sundeck and Lounge Areas

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
672
Available
Avail.
N/A
Model
The Berkshire

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
910
Available
Avail.
N/A
Model
The Ridge

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
980
Available
Avail.
N/A
Model
The Spring Hill

View Floor Plan

Price
Price
N/A
SQ. FT.
1,111
Available
Avail.
N/A
Model
The Woods

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Woodland Plaza Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsA

Review CountA

Manager's Review EngagementB

Manager's Review Reply TimeC+

Ratings & Reviews (122 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Woodland Plaza Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Woodland Plaza Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Woodland Plaza Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Woodland Plaza Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Woodland Plaza Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Woodland Plaza Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Woodland Plaza Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Woodland Plaza Apartments Manager

Noise

Maintenance

Neighborhood

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time