Ratings & Prices for The Reserve at Copper Chase, York, PA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (97 Reviews)

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Resident • 2020

10/22/2020

MUST READ IF CONSIDERING MAKING THIS YOUR HOME!!!!!!!!!! As soon as my girlfriend and I were called "lame" for not wanting Tina Hall(the property manager) to take our picture for their Facebook page we should've left....but the lease was signed and we were excited for our… See More

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Resident • 2019

08/03/2019

Way overpriced for being "updated" and there is no AC, but a wall unit only in my living room and my room. Get ready for loud annoyance just to be comfortable. My guest bedroom doesn't have one. No garbage disposal and the new management took away… See More

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Mds369 • Resident • 2019

03/27/2019

Over priced for what you get. If you go with the two bedroom townhome, you get the following : - you get to listen to your neighbors through the walls having casual conversations and moving up and down the stairs. - lots of bugs, ants, cockroaches… See More

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Resident • 2018

06/20/2018

Children run though parking lots with no regard for people driving. Nothing being done by staff. Kids yelling at night, nothing still done when calling into office. Upkeep of property could be better. Down sprouts overflow and told maintenance about it multiple times nothing is done.… See More

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Resident • 2017

11/10/2017

I recently moved into a renovated two bedroom townhouse and I love it. The renovations are beautiful and modern. Elly and Christie made me feel right at home and answered all my questions throughout the leasing process. When I had a maintenance concern, Anthony was kind… See More

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svernon74 • Resident • 2016 - 2017

03/06/2017

This leasing agency seems to fit the pattern of previous companies. There is almost no two-way communication. It doesn't matter that pictures are submitted or injuries are reported. Calls, emails, and notes are delivered and responses are received one out of five times. No serious issues… See More

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Resident • 2013 - 2017

01/08/2017

Let me start don't do it this place has went way down hill everyone I know have all moved. Trash is always all over the place neighborhood is not as nice as it use to be. The pricing is outrages for 1200 or 1300 you can… See More

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Resident • 2016

07/25/2016

I've been living here since March 2016, (When Madison still owned it). Pretty much since move in day we've had nothing but problems. We were told our apartment would have an updated kitchen. Much to our surprise on move in day, we have a severely outdated… See More

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reydeava • Resident • 2015 - 2016

06/22/2016

I moved in last summer and have been extremely pleased with my time here. Karisha made my families move stress free and easy and continues to prove herself to be the best property manager I have ever had. Any e-mails with questions I may have are… See More

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Verified Resident 242948 • vrp • 2015 - 2016

06/06/2016

It's quiet, and calm. The grounds are well kept and it's peaceful. Anthony has a lot on his plate being the only maintenance crew there, and manages to still get everything done in a timely fashion. This community is perfect for me and my three children.… See More

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anonymous • vrp • 2015 - 2016

05/24/2016

We have lived at madison valley for going on all most 2 years...when we first moved in the complex was beautiful and well taken care of the director was a awesome...but as time has went on we got a new director who does nothing but sit… See More

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Verified Resident 236591 • vrp • 2016

05/17/2016

I have lived in many apartment communities throughout the years, and you grow to expect unresponsiveness, a lack of courtesy and general frustration from maintenance and leasing teams. However, since I have lived at Madison Valley Manor, I have only had the most pleasant interactions with… See More

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Verified Resident 176455 • vrp • 2015 - 2016

04/13/2016

It's good for what I need. ~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...~~~...

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Verified Resident 228425 • vrp • 2015 - 2016

04/05/2016

We love our home here. The family community is why we stay. Our neighbors and the staff watch out for each other.The staff at Madison is always so friendly and helpful. They keep up up to datw on what is going on in our community. Would… See More

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Verified Resident 196187 • vrp • 2015 - 2016

03/21/2016

I find this community to be extremely inviting, everyone is friendly, the staff is wonderful to deal with and work with. They are quick to respond to any and all inquiries and address all service orders right away. It is nice to know things will be… See More

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Verified Resident 108096 • vrp • 2014 - 2016

03/02/2016

I really like the community it's quiet and well kept management an staff are friendly and helpful I hope things continue as they are and would also like to say they did an outstanding job with the snow removal this winter they were on the ball… See More

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Verified Resident 220040 • vrp • 2016

02/24/2016

We have had a wonderful experience here so far. They have so many kids around for our kids to play with. The security is great and it's right across the street from the kids school plus we can have a pet and the rent isn't bad… See More

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Verified Resident 209929 • vrp • 2015 - 2016

02/23/2016

Great community with great staff, always there for me and my family, they always go above and beyond, work orders are done in timely manner and the property is well kept. The staff really cares about the residents, they are the few people that actually care....… See More

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Verified Resident 218547 • vrp • 2015 - 2016

02/18/2016

I was looking for someplace I could call home because my nerves were shattered. Since I have been here I have learned to sleep again. I never thought there was a place this calm and this peace left. I just hope that we can keep it… See More

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Verified Resident 200498 • vrp • 2014 - 2015

11/23/2015

I moved in 2013 but couldn't choose that year. When I first moved in this apartment complex was perfect fit. It appeared to be well kept community including trash areas to keeping up with snow removal. Families porches were kept clean and well presentable. I have… See More

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Verified Resident 193556 • vrp • 2015

10/26/2015

Very nice place to live. I really enjoy the location and the outside appearance of the facility, that is what drew me in initially. The apartment itself is wonderful. Very clean, in excellent condition, and spacious. The staff was very helpful and made the entire process… See More

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Verified Resident 191855 • vrp • 2015

10/19/2015

I had an accident with my car down below the complex, didn't know it was here. Came back to see what had caused the accident, saw the complex, applied online, was awarded the lease. Two bedroom townhouse vs apartment, nobody upstairs making noise. See More

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Verified Resident 190817 • vrp • 2009 - 2015

10/14/2015

Iniatially was great. Last 2 years not good. A lot of porches look like ------ living.residents have tons of junk on their porches.Curb appeal is terrible!!!! Not a good community anymore. 1 maintenance person for all those apartments..no incentive to stay in that kind of unfriendley… See More

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Verified Resident 190634 • vrp • 2012 - 2015

10/13/2015

I like living here! The fact that it's in a convent location is a plus. My only suggestion would be to update the amenities. The cabinets, counters, and appliances, have to have, been here for a decade or more. Mine certainly show the wear and tear.… See More

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Resident • 2011 - 2015

10/12/2015

Turn around!!! The first couple of years were great. There was a good landlord and maintenance. Until this year they hired a new ----- girl who does nothing. She harrasses all of the tenants she spys on them. Enter homes without permission her and her boyfriend… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

In-Unit Washer and Dryer

General

24-Hour Emergency Maintenance
Air Conditioning
Balcony or Patio
Corporate Housing
DishWasher
Electronic Payments Accepted
Energy Efficient Appliances in Select Homes
High-Speed Internet
Large Closets
On-Site Management
Package Acceptance
Pet-Friendly Community
Plank Flooring
Private Entrances
Responsive On-site Maintenance
Short Term Lease Available
Sundeck
Swimming Pool
Two-tone Paint in Select Homes
USB Charging Ports in Select Homes
Wood burning Fireplace

Pets

Dogs Allowed
Fee: $250
Rent: $25
Pet Limit: 3
Comments: Maximum Three Pets per Home; Breed Restrictions Apply; All Pets Subject to Management Approval.
Cats Allowed
Fee: $250
Rent: $25
Pet Limit: 3
Comments: Maximum Three Pets per Home; All Pets Subject to Management Approval.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$947 - $1,320
SQ. FT.
770
Available
Avail.
N/A
Model
1 Bedroom, 1 Bath 770 sq. ft.

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,137 - $1,761
SQ. FT.
960
Available
Avail.
1 Units
Model
2 Bedroom, 1 Bath 960 sq. ft.

View Floor Plan

2 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
990
Available
Avail.
N/A
Model
2 Bedroom, 1.5 Bath Townhome 990 sq. ft.

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,190
Available
Avail.
N/A
Model
3 Bedroom, 2 Bath 1,190 sq. ft.

View Floor Plan

3 Bedrooms, 2.5 Bathrooms

Price
Price
$1,415 - $2,203
SQ. FT.
1,238
Available
Avail.
1 Units
Model
3 Bedroom, 2.5 Bath Townhome 1,238 sq. ft.

View Floor Plan

Price
Price
$1,440 - $2,243
SQ. FT.
1,390
Available
Avail.
1 Units
Model
3 Bedroom, 2.5 Bath Townhome 1,390 sq. ft.

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

The Reserve at Copper Chase offers 1-, 2-, and 3-bedroom apartments and townhomes with in-home washer & dryer, dishwasher, and large, roomy closets. Enjoy your own private entrance and a balcony or patio. Our award-winning community also offers a pool with sundeck, playground, and on-site management. We're right next door to Leib Elementary School, just three miles from Route 30, and seven miles from I-83 and downtown York for easy access to work, shopping, and dining. Plus, we're happy to welcome your cats and dogs to our pet friendly community!

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 05:00 PM
Saturday: 10:00 AM - 03:00 PM

Questions & Answers (1)

What is the estimated utility bill for one person?

Anonymous · March, 19 2018

No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at The Reserve at Copper Chase?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Reserve at Copper Chase?
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is The Reserve at Copper Chase?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

What is the pet policy at The Reserve at Copper Chase?
Dogs Allowed
Fee: $250
Rent: $25
Pet Limit: 3
Comments: Maximum Three Pets per Home; Breed Restrictions Apply; All Pets Subject to Management Approval.
Cats Allowed
Fee: $250
Rent: $25
Pet Limit: 3
Comments: Maximum Three Pets per Home; All Pets Subject to Management Approval.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 3 Beds, 2 Baths and 3 Beds, 2.5 Baths