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The Reserve at Copper Chase

 
 
 
 
 
 

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Resident · 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/25/2016
I've been living here since March 2016, (When Madison still owned it). Pretty much since move in day we've had nothing but problems. We were told our apartment would have an updated kitchen. Much to our surprise on move in day, we have a severely outdated kitchen. Our countertops had stains on them (black, brown, pinkish) Our appliances, in exception of the washer and dishwasher, are easily from the 1980's if we're lucky. Our cabinets and cabinet doors in the kitchen have chunks of wood missing out of them, the layer of the wood is peeling off on every cabinet. Our dryer takes about 2+ hours to dry a normal load of laundry. Our kitchen sink piping has now burst not one, but two times since we've lived here. It is only July... We now have this foul smell that comes from underneath the kitchen sink that we can't get rid of. The cabinet underneath the sink is now completely bowed in from having so much water sit there that we can't even use the cabinet to sit anything in there. We have to lay everything down on its side. There is only one maintenance guy keeping up with all of these apartments. We pay the same amount of rent as someone 2 doors down (im guessing about 80% of the units have updated kitchens) from us who has a completely updated kitchen. Newer countertops, newer cabinets, newer kitchen sink, etc. The only reason I am giving two stars and not one is because the property manager is trying to do what she can to get this fixed. The staff is very nice, it does take awhile for a call back or an answer so you're forewarned. Renter beware, if you decide to move in here, make sure you're not put on the back burner like we were.
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