Review History for anonymous

Charter Realty Incorporated


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anonymous

Resident 2004 - 2009

10/7/2009

5 years at Charter

I lived in a Charter Realty building for 5 years (Pleasant St). It took them 4 years to fix the cracked and peeling plaster over the bathtub and they never fixed the garbage disposal which never worked. There was also a drawer in the kitchen that they nailed shut rather than fix it. We were excellent tenants, always on time with our rent, quiet, respectful of our neighbors. But, by the end of our time there the quality of tenants had been declining. Above us a family moved in who blasted their music day and night and were generally extremely loud. One guy was beating his girlfriend on a regular basis on one side of the building. After telling me that I could not have a small dog in the apartment, they allowed another tenant to have a dog because he was the maintenance man. Also, when we moved they tried to charge us for a month of rent that we were not going to live there although we were month to month at that point. No, we did not give them a month's notice, but that was because we were buying a house and from day to day we had no idea when the closing might be so we were only able to give a couple of week's notice. Despite the fact that we were excellent tenants, they knew that we had a newbord baby and had just bought a house and we told them to keep the deposit to compensate them for not giving them 30 days notice, they still billed us an additional $50 for imagined damage they found in the apartment. We treated the apartment nicely but we lived there for 5 years. They would've had to replace rugs and paint ANYWAY. This is what it comes down to with Charter Realty: They do not care about you whether you are an excellent tenant or not they will try to get whatever they can out of you. They will also hardly ever fix anything in the apartment. But, that's probably true of any busines running a number of apartment complexes. You could do better and you could do worse. Just thought I'd share my experience.

    Review 3 out of 5

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    Charter Realty Incorporated

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