Review History for anonymous

Winchester Park

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anonymous

Resident 2012

9/27/2012

NOT A COMMUNITY FOR FAMILIES WITH CHILDREN! IF YOU HAVE KIDS.....LOOK ELSEWHERE!! Pros: GOOD SCHOOLS/LOCATION Cons: - Mold in every single unit (we lived in 2 different units/ other tenants complain about it too) - NOT CHILD FRIENDLY: They claim they are child friendly but tenants are old and complain about children playing in grassy yards during the summer. STAFF DOES NOT DO ANYTHING OTHER THAN TELL TENANTS TO KEEP CHILDREN INDOORS AT ALL TIMES! - Utilities are not included. Every tenant has to pay WATER, SEWAGE, and TRASH on top of the rent and electric (entire unit is electric). - OTHER TENANTS ARE NOSY and will stop at nothing to find out ALL of your business! - Units are CONSTANTLY on fire! Fire Dept is in the units WEEKLY! - NO INSULATION/ electric bill is SUPER high because the units are not insulated correctly - ELECTRICAL ISSUES cause power surges consistently and fries hardware. - NICKEL AND DIMEING tenants: own a dog? You will be charged monthly for your pet and automatically charged for replacement of carpets (regardless of condition) unless living in the unit for 5 years or longer. - MAINTENANCE is horrible. They never fix anything right and try to hold off unit you move to charge you for "DAMAGE". - UNITS ARE NOT STRUCTURED PROPERLY. Doors don't line up correctly, which results in them not closing right, and building clearly tilts!!!! - Paint in unit is POOR QUALITY and will come off with a damp wet rag. - CARPET POOR QUALITY and it gets damaged with simply vacuuming. - Appliances OUTDATED and not energy efficient because YOU are paying the bill. - GYM equipment is constantly broken - Pool area only allows your family members. IF YOU WANT TO TAKE GUESTS....NOPE, NOT ALLOWED. - ALL tenants drive very fast in area so WATCH OUT FOR YOUR PETS (CHILDREN NOT ALLOWED....remember?) - DOG FECES EVERYWHERE in the winter. Don't even bother complaining because the manager, ----, will not do anything. - UNITS OVERPRICED for what you get. - Only get one parking spot....if you have more than one car then you will fight to get one's that are undesignated. In the winter, there are always car bands which prevent you from parking on the side of the road. NO PARKING during the winter. - PEOPLE STEAL! Do not leave anything on your patio because it will be stolen. Office won't do anything either. So, dont complain because it wont resolve anything. - POLICE are called on children playing in the yards because it is "too loud." - TENANTS ARE ALWAYS OUTSIDE SCREAMING AND FIGHTING WITH ONE ANOTHER. - Office says your rent is $XXXX but the utilities WILL be $100.00 and lie about it being lower to get you to move in (thats if they tell you because they may leave that part out because they did with another tenant! - Windows let in air and rain (which causes the mold in the house because of it being wet). - Trash is always on the ground. I have to constantly pick it up. Office only does it once a month. - People will hit your car and say nothing to you about it! A LOT OF CAR DAMAGE HERE!!! - In the winter, the complex does a "LIGHT" plow which leave everyone's car still buried in the snow and the parking lot and road not drive-able. - The area used to be a nice but they have been cutting down trees over time because tenants are complaining about needles and leaves being on their cars. - TENANTS LOOK FOR ANYTHING AND EVERYTHING TO COMPLAIN ABOUT....MAINLY THE NEIGHBORS FOR FALSE RUMORS and for taking things out of context. These complaints have all been brought to the attention of the personnel that tend to this property and nothing has been done or acknowledged. The personnel seem polite but they do NOTHING to resolve any issues at all. HORRIBLE PLACE TO LIVE!
Manager

10/3/2012

Winchester Park
Thank you for taking the time to post your honest feedback. I do want our residents to be proud to call Winchester Park their home, and so I read every review posted about our community. It is important to know where our residents think we missed the mark, as well as where we have done well - so that we can improve Winchester Park for everyone. We of course welcome families to our community, and have no problem with children being outdoors. For everyone's safety, we do not permit children playing unsupervised in the parking lots. We do have an Express Service Commitment, which states that requests will be filled within two business days. If this has not been your experience, please let us know so that we can address the problem. You can read more about the Express Service Commitment here: http://www.equityapartments.com/content/resident-commitments.aspx. Almost all of our fitness room equipment is new, though we have had one treadmill out of order this week while waiting for a new part to arrive. If you see an item that needs repair, please let us know. As for the pool, residents are allowed to bring up to two guests. Additionally, our maintenance team walks the grounds daily to clean up dog waste. Once again, if you see something that requires their attention, please notify the office. I am sorry you have had a negative experience, and I would be happy to discuss any of your concerns, including how our fees and utilities are assessed, with you. You may contact me any time at [email protected] or at (401) 438-3077.

Review 20 out of 79

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Winchester Park

July 2021

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