Delivering real time feedback, dynamic reporting and unrivaled education in a suite of resident retention management services.
TURN RESEARCH INTO REVENUE
As your resident satisfaction survey and retention partner, we're more than data collectors. Our suite of powerful Resident Relationship Management Services™ paired with our nationally recognized education team provides a survey, action planning and improvement system to enhance your portfolio's performance and online reputation.
ENHANCE RESIDENT EXPERIENCE
Satisfaction and retention are driven by the resident experience. We have identified the key drivers and best practices for resident satisfaction and team performance.
BOOST ONLINE REPUTATION
Proactively promote your resident satisfaction feedback program results online, empowering you to take control of your online reputation.
REDUCE TURNOVER & GROW NOI
Unrivaled programs and support services help transform results into improved NOI and asset values. Clients report achieving a turnover rate 17 points lower that the NAA Income & Expense Survey.