Review History for Verified Resident 703174

Caroline

Avatar

Verified Resident 703174

VRP 2019

10/5/2019

We decided to move to the Caroline about 6 months before we actually moved in. I love the new building and the fact that we are the first to live in the apartment. But with a new complex comes with some kinks. We work long days so we go to work before the office opens and come home after the office is closed so getting packages are impossible on work days. The staff liking pets does not make this building pet friendly, in fact I think it is very far from pet friendly. Upon move in we couldnt use our shower for several days due to a plumbing error. We were told that we would be compensated somehow but never heard of how we would be compensated and it never happened. We have yet to get the community trash cans and our last maintenance issue took days to fix. I feel like only 1 maintenance guy actually knows what he is doing so that is very frustrating. At the end of the day, this place is in a great location, great building, beautiful apartments but I just feel like if we are paying so much in rent we should be getting luxury services to go with our luxury apartments.
Manager

10/21/2019

Caroline
Thank you so much for your review. We are sorry to hear you are dissatisfied with our community. I invite you to stop by the office so we can discuss, I would love to speak with you further about this and see what we can do to change your experience with us! - Caroline Team

Review 18 out of 29

Share This Review

Check Availability

Caroline

August 2021

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Beds

0

Baths

0

Share This Review