Review History for Verified Resident 897217

Caroline

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Verified Resident 897217

VRP 2019 - 2021

4/26/2021

My experience at the Caroline has been fair. Staff are courteous and professional in person, but e-mailed communications are too often contemptuous in tone. The parking garage is very frustrating, particularly the requirement that residents must drive around in the garage for four to five minutes to park in the resident parking area/exit the garage. Also disappointing is the poor and deteriorating quality of the buildings finishes (e.g., damaged walls, poor paint jobs, foul-smelling hallways, pet urine stains, etc.). Overall, I certainly wouldnt rate my living experience at the Caroline as luxurious. Its been mediocre at best. If youre looking for a luxurious living experience, the Guild is probably a better bet.
Manager

4/26/2021

Caroline
Hello. Thank you for taking the time to provide this feedback. We are always working hard to identify ways to improve our community. We do take great strides to keep our community clean and beautiful, and do have a member of our staff devoted to this endeavor full time. Unfortunately, as the parking garage is owned by the city, we have no control over the parking deck. Please do not hesitate to reach out to our office if there is anything you need from us in order to make your living experience more enjoyable. We are truly here to help and we thank you for taking the time to provide this input.

Review 2 out of 29

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Caroline

August 2021

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