Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Contact Property
Oasis at West Ashley
1751 Dogwood Road
Charleston, SC 29414
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Hello, Jessica, and thank you for sharing your amazing experience with Oasis at West Ashley. We are so thrilled to have you and your family as residents with us! We truly appreciate your kind compliments to our team and community, and we are happy to know you have been enjoying your apartment home and all the wonderful amenities and conveniences our community offers. Our team knows how stressful finding the perfect apartment home can be, and we're glad we were able to ensure your satisfaction and make the transition into your apartment home as smooth as possible. Our mission is to deliver authentic experiences in the moment that lead to stories people want to share, and we thank you for sharing your story with us Jessica. We look forward to having you and your family with us for a long time to come, and if there is anything we can do for you, please, don't hesitate to call us at the office or stop in and visit us. Thank you, Oasis at West Ashley Team
Hello, Jerry, and thank you for sharing your amazing experience with Oasis at West Ashley. It has been an absolute pleasure having you as a resident with us, and we thank you for choosing to continue calling our community your home. We truly appreciate your kind compliments to our team and community, and we're glad to know you've been enjoying your apartment home and all the wonderful amenities and conveniences our community offers. Our goal is to continue providing you with best in class customer service and an exceptional rental experience, and we look forward to having you as a resident with us for a long time to come. If there is anything we can do for you, please, don't hesitate to call us at the office or stop in and visit us. Thank you, Oasis at West Ashley Team
Hello, Theresa, and thank you for sharing your amazing experience with Oasis at West Ashley. We are thrilled to have you and your husband as residents with us! We truly appreciate your kind compliments to our team and community, and we are happy to know you have been enjoying your apartment home and all the wonderful amenities and conveniences our community offers. Our team knows how stressful finding the perfect apartment home can be, and we're happy our team was able to ensure your touring and move in experience were enjoyable. One of the best things about our apartment community is our amazing interiors, and we're always so happy to know our residents can brag to their friends and family about their awesome apartment homes! We are very flattered you would recommend our community to others. We do have an amazing Resident Referral Program, and if you do refer a family-member, friend, or co-worker, let us know, and we'll reach out to you personally to share all the details. Our mission is to deliver authentic experiences in the moment that lead to stories people want to share, and we thank you for sharing your story with us, Theresa. We look forward to having you and your husband as residents with us for a long time to come, and if there is anything we can do for either of you, please, don't hesitate to call us at the office or stop in and visit us. Thank you, Oasis at West Ashley Team
Hello, Catie, and thank you for sharing your amazing experience with Oasis at West Ashley. It has been an absolute pleasure having you and your furry-friend as residents with us, and we are glad to know you have been enjoying your apartment home and all the wonderful amenities and conveniences our community offers. We truly appreciate your kind compliments to our team and community, and we look forward to having you as a resident with us for a long time to come. Our mission is to deliver authentic experiences in the moment that lead to stories people want to share, and we thank you for sharing your story with us, Catie. If there is anything we can do for you, please, don't hesitate to call us at the office or stop in and visit us. Thank you, Oasis at West Ashley Team
Hello, and thank you for sharing your amazing experience with Oasis at West Ashley. We are thrilled to have you and your pup as residents with us! We truly appreciate your kind compliments to our team and community, and we are so happy to know you have been enjoying your apartment home and all the wonderful amenities and conveniences our community offers. Our mission is to deliver authentic experiences in the moment that lead to stories people want to share, and we thank you for sharing your story with us. We look forward to having you as a resident with us for a long time to come, and if there is anything we can do for you, please, don't hesitate to call us at the office or stop in and visit us. Thank you, Oasis at West Ashley Team
Hello, and thank you for sharing your feedback with Oasis at West Ashley. We sincerely apologize for the experience you have had with our community. We had reached out to you via email to follow up regarding the concerns you brought to our attention, and we thank you for allowing our team to address and resolve these matters you shared with us. As per the communication sent via email, gutters have been approved and will be installed on 8/3/17, which will alleviate any concerns with water infiltration. We also do thank you for reporting your concerns with pests, and allowing our Pest Control Company to inspect and treat the apartment, which our Pest Control Company has now deemed resolved. Our goal is to always provide a pleasurable move-in experience for our residents, as our team knows just how stressful moving can be. We are very sorry for the condition of the breeze way. A resident had left a trash bag in the breezeway, and it was reported to our office on 7/29, removed the same day, and the breezeway was cleaned by our team. Again, we thank you for allowing us the opportunity to address these concerns, and share with you what our team has done to resolve them. If there is anything more we can do for you, please, do not hesitate to contact us at the office at 843-571-1900 or [email protected] We look forward to hearing from you. Thank you, Molly B., Property Manager
Hello, John, and thank you for sharing your feedback with Oasis at West Ashley. We sincerely apologize for the experience you had while you were a resident with us. We would like to take this opportunity to thank you for sharing your concerns, and while we are sad we were not able to address and resolve these matters while you were a resident with us, we do value your feedback and will use it to improve our community. If you have any additional questions or concerns that have come up since your move out, or if you wish to share your experience with us personally, please, do not hesitate to reach out to us at the office. We are available at your convenience at 843-571-1900 or [email protected] Thank you, ShaKila M., Property Manager
Hello, and thank you for sharing such wonderful feedback with Oasis at West Ashley. We truly appreciate your kind compliments to our team and community, and we are so happy to know you have been enjoying your apartment home and being a resident with us. Our team knows the transition from a house to an apartment can be difficult, but we are so glad to know your experience with our community has been wonderful, and that our team has been able to ensure your satisfaction. We would like to follow up with you personally regarding your 4 Star Rating, and learn if there is anything we can do to improve your experience and strive for 5 Stars. We value your feedback and will use it to improve our community for you and our other current residents. We strive to provide best in class customer service and an exceptional rental experience, and we are thrilled you have made Oasis at West Ashley your home. If you have any questions or concerns, or if there is anything we can do for you, please, do not hesitate to contact us at the office at 843-571-1900 or stop in and visit us. Kind Regards and Many Thanks, Oasis at West Ashley Team
Hello, and thank you for leaving such a wonderful review for Oasis at West Ashley. We truly appreciate your kind compliments to our team and community, and we are so happy to know you have been enjoying your apartment home and being a resident with us. Oasis at West Ashley has made a lot of amazing changes and improvements to our community, and we are so glad your experience with us has been made better by our renovations. We strive to provide best in class customer service and an exceptional rental experience, and we are thrilled you have made Oasis at West Ashley your home. If there is anything we can do for you, please, do not hesitate to contact us at the office or stop in and visit us. Kind Regards and Many Thanks, Oasis at West Ashley Team
Hello, Quasha, and thank you for leaving such a wonderful review for Oasis at West Ashley. We truly appreciate your kind compliments to our team and community. We are so happy to know you enjoyed your tour with us, and we are thrilled you are considering making Oasis at West Ashley your home. We know finding the perfect apartment home can be very stressful, and we are so glad our team was able to make your touring experience so enjoyable. We hope to have you as a resident with us! We will be following up with you to ensure you have all the information you need, and answer any additional questions that you may have had come up after your tour. If there is anything we can do for you, please, do not hesitate to contact us at the office. We look forward to chatting with you again soon. Kind Regards and Many Thanks, Oasis at West Ashley Team
Hello, Tera, and thank you for leaving such a wonderful review for Oasis at West Ashley. We truly appreciate your kind compliments to our team and community, and we are so happy to know you have been enjoying your apartment home and being a resident with us. We strive to provide best in class customer service and an exceptional rental experience, and we are thrilled you have chosen to make Oasis at West Ashley your home. If there is anything we can do for you, please, do not hesitate to contact us at the office or stop in and visit us. Kind Regards and Many Thanks, Oasis at West Ashley Team
Hello, Mr. Johns, and thank you for leaving such a wonderful review for Oasis at West Ashley. We are so happy you enjoyed your tour of our community, and that you were able to join us for our resident event. We look forward to having you as a resident with us soon. If there is anything we can do for you, or if you have any questions after your tour, please, do not hesitate to contact us at the office or stop in and visit us. Kind Regards and Many Thanks, Oasis at West Ashley Team
Hello, and thank you for leaving such a wonderful review for Oasis at West Ashley. We truly appreciate your kind compliments to our team and community, and we are so happy to know you have been enjoying your apartment home and all the wonderful amenities and conveniences our community offers our residents. We strive to provide best in class customer service and an exceptional rental experience, and we are thrilled you have chosen to make Oasis at West Ashley your home. If there is anything we can do for you, please, do not hesitate to contact us at the office or stop in and visit us. Kind Regards and Many Thanks, Oasis at West Ashley Team
Hello, and thank you for leaving such a wonderful review for Oasis at West Ashley. We truly appreciate your kind compliments to our team and community, and we are so happy to know you have been enjoying your apartment home and all the wonderful improvements we are making. We strive to provide best in class customer service and an exceptional rental experience, and we are thrilled you have chosen to make Oasis at West Ashley your home. We hope to have you as a resident with us for many more years to come, and if there is anything we can do for you, please, do not hesitate to contact us at the office or stop by and visit us. Kind Regards and Many Thanks, Oasis at West Ashley Team
N/A
742
N/A
One Bedroom, One Bath (Ad)
N/A
742
N/A
One Bedroom, One Bath (Ap)
N/A
912
N/A
Two Bedroom, One and Half Bath (Bc)
N/A
912
N/A
Two Bedroom, One and Half Bath (Bp)
N/A
912
N/A
Two Bedroom, Two Bath (Cd)
N/A
912
N/A
Two Bedroom, Two Bath (Cp)
N/A
1,142
N/A
Three Bedroom, One and Half Bath (Dc)
N/A
1,142
N/A
Three Bedroom, One and Half Bath (Dd)
N/A
1,142
N/A
Three Bedroom, Two Bath (Dp)
Located in one of Charleston's most desired locations, Oasis at West Ashley offers renovated floor plans, an ideal neighborhood setting, and best in class customer service. With convenient access to public transportation routes, and minutes from I-526 and Highway 61, our luxury community is just moments from the area's best shopping, dining, and entertainment, with Historic Downtown Charleston right outside the door. Residents can choose from one, two, or three bedroom apartment homes, with premium finishes, gourmet kitchens, and breathtaking, scenic views of marshlands and Bulls Creek. Our residents with furry friends will love the convenience of our dog-park, and can take advantage of our state-of-the-art outdoor pool and grilling stations. Ready to make Oasis at West Ashley in Charleston, SC your home? Call today to schedule a tour! Saturday tours by appointment only.
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Contact Property
Oasis at West Ashley
1751 Dogwood Road
Charleston, SC 29414