Review History for anonymous

Palmetto Grove


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anonymous

Resident ā€¢ 2014 - 2016

6/28/2016

False Advertisment - Do not expect to be filled w/ anything but regret after moving here! I've lived at this complex almost 3 years & I truly liked it better as a Berkshires property. Now as palmetto grove they are still advertising as if they have everything Berkshires really did have. I.e-- no more jacuzzi's, the fitness center been locked for over 2 months now and was broken/ nonexistent for over 6 months prior to, no hot water in laundry facilities after promises made directly to me from the property manager 7 months ago :(, the chains on the gate to the swimming pool on phase 2 were just removed, harassed by marketing emails and constant glitches in the package pickup automated voicemail service, non functional business center for over 9 months (ever since it became palmetto grove actually), maintenance is now filled w/ immature 20's-35 ur old men w/ below avg. handyman skills but there are like 2 that I would actually trust to fix something right the first time or just know what they're talking about in general when explaining the problem (I say immature b/c they do things like race each other in the parking w/ the property go carts or throw trash @ each other while cleaning or make jokes about each other over the walkie talkies while on call & fixing something), empty threats & promises to remove the strong presence of stray cats & prohibited dogs (pit bulls, rw, etc & some w/o a leash) & there's more but you get tired of counting and complaining esp. If the property staff doesn't really care, meanwhile rent increases *constantly & as I just mentioned ^^^ over half of the services and ammenities (that are advertised on their homesite & in brochures) included in rent are unavailable to residents. They have recently announced via email they will reducing the office hours on Weds. & Fri. by 2 hours & the some of the staff have really poor ppl skills! Lauren is great tho & the short married girl w/ glasses is sweet too! Seriously, it's a lengthy but ACCURATE review, just ask a resident whose witnessed both property managements! If you were to ask about even 1 of the issues I've mentioned on ur next visit to the leasing office I bet u will be suspicious of their answer/response. I love the area but have grown to truly dislike what this apt. Complex has become; My lease will be up later this yr & I have no greater anticipation!!

    Review 10 out of 168

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    Palmetto Grove

    March 2024

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