Review History for anonymous

Retreat at Broad River


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anonymous

Resident 2012 - 2014

5/8/2014

This has been the WORST living arrangement I have ever had! The management under Amanda was slow but at least the people were pleasant. The new manager Susan is a horrible lady and probably the worst example of customer service ever. These folks will attach 'late fees' to your rent, tell you it's been waived, then bring it back up on your account 3 months later. I have never seen anyone so demanding of MY money but trying to pick and choose when I can have a conversation about what I'm paying for. The property allows crashed, totalled cars to be stored in the parking lot. In the last 6 months there have been 3. Not something I want to see first thing in the morning when I walk out of my door. Not to mention the fact that residents are allowed to park like jerks and take up more than one space. The property does nothing about this. The buildings are not kept up. The entrance doors are a mess and the breezeways are even more of a disaster zone. The property does not spray regularly for pest control even through there is a pond behind it which attracts bugs. The don't replace things, instead they "repair". For example, caulking a sink that clearly needs to be replaced. Anything wrong, broken, etc. is the tenants fault and the property does nothing to see it taken care of. Every interaction I have had with the "new" management that took over in Feb. 2014 has been the complete opposite of pleasant. The residents in the area are another story for another day. I'll suffice it to say, they match the property management. Horrible. Trashy. At this point I am just riding out the headache until Aug so I can move. Do yourself a favor and warn the others....DO NOT MOVE HERE!Oh...and they raised my rent but made no improvements to the apartment. What exactly was the extra money for??

    Review 8 out of 20

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