I have been here not even one full lease term 12 months . There have been three to four different manger changes . The leasing assistances don’t even stay long . New person at front desk every few months . Have had rats in my unit and rodents multiple times . There was only one janitor Nd one maintenance man for seven floors of housing . Recently hired a second so great now there are two guys for seven floors of housing. Trash piles up for days and maintenance is over worked . Lots of insects Nd rodent problems but please don’t report it they will only say you have a dirty room . Even if you clean everyday anything to deny having issues with the complex
Manager
7/8/2021
Station At Five Points
Good Afternoon! We recently restructured our management team and staff to include additional management positions and more full time associates to ensure more consistency and better communication throughout the community. We understand that this change can feel frustrating, but we know that it will be beneficial to our community in the long run. The cleanliness of The Station and the health and safety of its residents is of the utmost concern. We would love to schedule a time to speak with you and ensure that your concerns are addressed and that any issues in your apartment are addressed to completion. Please reach out to hquijas@peakmadere.com and reference your concerns. We will be happy to hear your feedback and create an action plan accordingly.