Review History for jinxiey

The Arbors at Windsor Lake


Updated Review

Review Author Icon

jinxiey

Resident 2014 - 2017

7/8/2017

I was happy to move here about 2 years ago, but as of lately it has gone down hill. I never noticed the cheap paint they used on the counter tops and I am talking about the kitchen and bathroom. They stain too easily as if they were painted over. The sealant they used for the baseboard is coming up too. I do not even think they spray the apartments on the inside to get rid of the bugs who are trying to come in. They say water is free, but technically it is not because it is in your lease that cost extra. Resident Indemnity will charge you their renter insurance even if you have it and it takes a while for them to stop charging you even after you jump through hoops proving your insurance is covering the "renters insurance" required. Go ahead and email the leasing office, because all they will do is ignore your email and put work completed when they did not bother reading your email. Why would I email when I can just go or call them to inquire about things? Because I work crazy hours and I have tried calling in which they do not pick up. Overall they were good, but as of the past 2 months they have been not so customer friendly like they were when I first moved in.
    Manager

    7/11/2017

    The Arbors at Windsor Lake
    Hi, Thanks for the feedback on the staff, fees, and apartment quality. We'd love to hear your suggestions on what we can do to provide a more quality experience! If there is a time you can drop by the office we'd like to speak in person. Best, Community Manager
    1 Previous Review

    Previous Review

    Review Author Icon

    Resident 194454

    Verified Resident 2016

    12/11/2016

    My apartment faces the school with screaming kids around from 1100am-2pm which is horrible some times considering I sleep during the day depending on my shift. Outdated kitchen and bathroom, but it is ok since the price is decent. The 3rd floor can get cold during winter due to vaulted ceilings with no insulation to keep the heat in. I The staff here are excellent and very caring.
      Manager

      11/2/2015

      The Arbors at Windsor Lake
      Hello Resident, Thanks for the review! We are happy to hear the location of the community is convenient to your drive to work! Please let us know if you would like to discuss your concerns about the gate, flooring, or anything else that may have come up. Best, Community Manager

      Review 12 out of 240

      Share This Review

      Check Availability

      The Arbors at Windsor Lake

      March 2024

      Sun
      Mon
      Tue
      Wed
      Thu
      Fri
      Sat
      1
      2
      3
      4
      5
      6
      7
      8
      9
      10
      11
      12
      13
      14
      15
      16
      17
      18
      19
      20
      21
      22
      23
      24
      25
      26
      27
      28
      29
      30
      Beds

      0

      Baths

      0

      Share This Review