The Shores at Elders Pond

The Shores at Elders Pond

(121 Reviews)
4500 Hard Scrabble Road, Columbia, SC 29229
$780 - $1,070/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 2 Baths

Not Available

2 Beds, 2 Baths

Not Available

3 Bedrooms

3 Beds, 2 Baths

Not Available

3 Beds, 2 Baths

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

A+

Noise

4.7

Grounds

4.9

Safety

4.8

Office Staff

4.9

Maintenance

4.7

Neighborhood

4.9

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

15

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(121)

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anonymous

prospectiveVisited 2020

3/22/2021

I don't know about many but I have a pet peeve and that's poor customer. Well at The Shores at Elders Pond Ms. Hye made the BEST first impression. Thanks Ms. Hye for being so pleasant on the phone and taking the time to speakSee More >
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anonymous

prospectiveVisited 2021

3/19/2021

I just wanted to say this property has come a long way, plan on moving back. Looks like the management cares! I have heard great things about this area. Went to visit this week and the young lady was very helpful as well as friendly.

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anonymous

prospectiveVisited 2021

2/14/2021

The staff and property manager Kenyetta Hye was great showing me the units very professional and pay attention to my living needs. I will definitely recommend The Shores! I love the landscape and the food trucks that be there occassionally .

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anonymous

Resident 2018 - 2020

1/9/2021

Beautiful property! Management ensures that they keep up maintenance requests and are very helpful. This was a great place to call home for a couple of years. We only moved to get a house for our growing family; otherwise I would've loved to stay longer.See More >
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anonymous

Resident 2020

12/14/2020

Looking for an apartment was very hard, but Ms. Ruth made the entire process very easy. During the entire process she went above and beyond to make sure I was successful in getting my first apartment.

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[email protected]

Resident 2020

12/1/2020

I am a new resident and so far I love it!! It's peaceful and quiet, parking can be rough at night but overall the community is amazing!! Ms Ruth has been a joy to work with, from day one she has been hands on withSee More >
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Angel_D870

Resident 2019 - 2020

11/26/2020

We decided to live here because the grounds were very beautiful & well kept. Most of the time it was quiet & clean. The manager Kenyetta Hye was especially great because she was always helpful, kind & well knowledgeable. If she says she handle something,See More >
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anonymous

prospectiveVisited 2020

10/25/2020

This is one of the nicer properties in Columbia! Very well cared for.. I have gone by after hours to see the traffic and noise level. Still was quiet and calm then. The staff is very informative. Was able to tour and view property, evenSee More >
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anonymous

Resident 2020

9/21/2020

I just moved in 4 days ago so I can't rate some of the starred items. But so far I am pleased with the complex. I had been dealing with Ruth remotely before arriving. She has been very helpful. Once arriving, she continued to beSee More >
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shannon.johnson

Resident 2020

9/20/2020

I love the staff here. They are very friendly and have been so helpful throughout my whole experience, with renting my first apartment. The complex is very close to a Walgreens and Sonic, which is convenient. Overall, a great place to stay.

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Kayla_P399

Resident 2020

9/18/2020

Ms.Ruth Whitfield has been extremely helpful and consistent with helping me moving in. Being that this is my first apartment I had no worries due to the great communication from Ms.Ruth. Everything was done professionally and on time. This neighborhood is extremely quiet and safe.See More >
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aprilf29229

Resident 2020

8/25/2020

Ruth was great with helping me throughout the entire process. I walked in without an appointment and was helped immediately. Ruth informed me on everything that I needed to ensure that I received an apartment that fit my needs and was in constant communication. ISee More >
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anonymous

Resident 2020

8/6/2020

I'm a new resident of The Shores and the experience has been phenomenal. Mrs. Ruth made sure everything was taken care of, and the maintenance fellas have been very responsive and helpful as well! The neighborhood is peaceful and the view of the pond isSee More >
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anonymous

Resident 2020

8/4/2020

I am a current resident at the shores and Ms. Ruth has made my experience perfect thus far. She is very helpful and make sure that all issues are being handled. The neighborhood is very quiet and has a nice pool for those really hotSee More >
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Ariel_B738

Resident 2020

7/28/2020

NEW TO THE COMPLEX BUT I LOVE IT. STAFF HAVE BEEN EXTREMELY NICE AND HELPFUL WHILE WE MADE OUR MOVE APARTMENTS ARE CLEAN NEIGHBORS ARE FRIENDLY GREAT PLACE. WELL KEPT COMPLEX VERY CLEAN AND NICE. VERY CLOSE TO DIFFERENT RESTAURANTS.

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anonymous

Resident 2020

7/25/2020

Excellent customer service from front office staff! Ruth went above and beyond to meet our needs and kept us posted on every detail during the process of applying and moving in. Very quiet community and plenty of parking.

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lorimcmac1

Resident 2019

8/14/2019

I am very excited to be a part The Shores community! Highly recommend. The staff is wonderful and the apartment is a beautiful space! Bri was a pleasure to work with and made the leasing process a breeze.

Manager

9/9/2019

The Shores at Elders Pond
Thank you for the great review!
Avatar

Kingap91

Resident 2019

7/11/2019

This is lengthy, but I wanted to make sure I covered as much as possible regarding my stay here. From the touring/application process to the day of move in, I can say my experience with The Shores has been very pleasant. Bri was very niceSee More >
Manager

7/22/2019

The Shores at Elders Pond
Thank you so much for this review! We are so glad your accommodations have been satisfactory thus far and love all of the positive feedback you have included. Thank you again and we hope you continue to enjoy your home at The Shores!
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anonymous

Resident 2016 - 2019

5/30/2019

The prices on this website are INCORRECT and need to be updated. At one point the complex was giving $100 discounts for coming on here and rating them 5 stars. The apartment complex was in terrible shape at that time and they needed more residents.See More >
Manager

6/10/2019

The Shores at Elders Pond
Hi Drea! We are sorry you feel that way. As far as we know our management team has addressed your concerns with you and attempted to resolve them. Please feel free to reach out to our them if you would like to address anything further. Thank you!
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Helen_D474

Resident 2019

4/24/2019

Everytime I go to the office I am met with smiles and great people. Bri Anderson has helped me the most. She has a great personality and is always willing to help me out. She has helped me with making a payment online, to helpingSee More >
Manager

4/29/2019

The Shores at Elders Pond
Thank for the great review!
Avatar

anonymous

Resident 2018

10/22/2018

I enjoy the greetings I got but when I moved in things went wrong I had the wrong mailbox key, lights needed bulbs, leak under the sink, tub needed to be resurfaced, painting was knocked down, stepped on a tact which they forgot to tellSee More >
Manager

10/23/2018

The Shores at Elders Pond
We are so sorry to hear about the inconveniences surrounding your move in, but are glad to hear that the staff has been able to address all of your concerns. Please feel free to reach out to our Property Manager should you have any other issues, and we truly hope you enjoy your time at The Shores!
Avatar

Kendra_H

Resident 2018

9/28/2018

Tamera and Megan were absolutely wonderful from the time I inquired about the apartment through my move in. They were helpful with every question and concern. They were also very open with communication about what would happen through every step of the process! Love mySee More >
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jroberts17

Resident 2018

8/30/2018

The property manager was very nice and helpful in assisting our leasing/move in process. The apartments look wonderful and are very well kept from inside out! I would recommend to anyone looking for a nice place to live.

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anonymous

Resident 2018

7/27/2018

The staff here at The Shores are very knowledgeable and friendly. Prior to moving, I asked for a renovated apartment. Not only was I accomodated, but the renovated apartment was above my expectations! My move-in was also smooth and easy!

Manager

7/30/2018

The Shores at Elders Pond
Thank you for the great review! We are glad to hear that your move in went smoothly and you are enjoying your new home. We are confident the staff will continue to exceed your expectations. Welcome to the community!
Avatar

anonymous

prospectiveVisited 2017

4/22/2018

Speeding cars in the neighborhood people Running stop signs I don’t ever see any police riding around the neighbor hood there is trash throughout the neighborhood and at the dumpster that is never picked upSee More >

Features & Amenities

Laundry
  • Laundry Connections in Unit
  • Laundry On-Site
Pets
  • Dogs Allowed
    Comments: $300.00 nonrefundable pet fee per pet. Two pets maximum per apartment. Pet rent from $25.00 to $40.00 per pet. Please call us for more information. Breed Restricted Community.
    Less Info
    More Info
  • Cats Allowed
    Comments: $300.00 nonrefundable pet fee per pet. Two pets maximum per apartment. Pet rent from $25.00 to $40.00 per pet. Please call us for more information. Breed Restricted Community.
    Less Info
    More Info
Other
  • Community Center
  • Gym
  • Pool
Show Less
Show More

Leasing

The good life truly begins with a great place to live. That is here at The Shores at Elders Pond. The Shores is a beautiful luxury apartment community where you can expect only the best in lifestyle, atmosphere and service. Exquisite apartment homes featuring spacious floor plans especially designed for living a cut above. We are located in the heart of beautiful Northeast Columbia, close to Ft. Jackson and a stone's throw from every convenience to make your life as stress free as possible. Please call for a tour of your new home.
This community is managed by

DLH Properties, Inc.

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Communities
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Questions & Answers (0)

Frequently Asked

What are noise levels like at The Shores at Elders Pond?
The community is rated 4.7/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Shores at Elders Pond?
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.
How safe is The Shores at Elders Pond?
The community is rated 4.8/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.
Who manages The Shores at Elders Pond?
DLH Properties, Inc.
What is the pet policy at The Shores at Elders Pond?
Dogs Allowed
Comments: $300.00 nonrefundable pet fee per pet. Two pets maximum per apartment. Pet rent from $25.00 to $40.00 per pet. Please call us for more information. Breed Restricted Community.
Cats Allowed
Comments: $300.00 nonrefundable pet fee per pet. Two pets maximum per apartment. Pet rent from $25.00 to $40.00 per pet. Please call us for more information. Breed Restricted Community.
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths
3 Beds, 2 Baths

Check Availability

The Shores at Elders Pond

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Baths

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The Shores at Elders Pond is an apartment in Columbia in zip code 29229. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Cayce, West Columbia, Blythewood, Irmo, and Lexington. 29223, 29045, 29045, 29016, and 29203 are nearby zips.