Number of reviews in the past 365 days | 21 |
Percentage of reviews responded to | 76.19% |
Average time to respond to reviews | 92.62 days |
Contact Property
Bell Roper Mountain
230 Roper Mountain Road Extension
Greenville, SC 29615
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 21 |
Percentage of reviews responded to | 76.19% |
Average time to respond to reviews | 92.62 days |
Thank you so much for taking the time to share your feedback! We will definitely share your feedback with the team to ensure better service. We, too, are anxious to be able to enjoy the amenity areas 24-7 again! For the time being, we must limit amenity hours to follow CDC cleaning protocols in regards to COVID. We would be happy to discuss anything further if you'd like to contact the office directly! -Hannah, Community Manager
Thank you for leaving your feedback for Bell Roper Mountain. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! – Bell Roper Mountain Team
Thank you for taking the time to provide some feedback. We are happy to add your apartment to the list for routine pest control, please feel free to call the office to arrange that and discuss any other concerns in more detail. We completed annual pressure washing throughout the community in September, and will pressure washing throughout the spring and summer as needed. Thank you for providing us the opportunity to serve you! -Management
Thank you for submitting your feedback! Please reach out to the office to further discuss your specific concerns so that we may better assist you. -Management
Thank you for submitting your feedback! Please reach out to the office to further discuss your specific concerns so that we may better assist you. -Management
Thank you for submitting your feedback! Please reach out to the office to further discuss your specific concerns so that we may better assist you. -Management
Thank you for leaving your feedback for Bell Roper Mountain. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community. Please don't hesitate to reach out if there is anything else we can help you with! – Bell Roper Mountain Team
Hi! Thank you so much for the compliment, our team is so happy to serve you. We are glad to hear you're enjoying the activities and feeling right at home! -Hannah, Community Manager
Thank you for leaving your feedback for Bell Roper Mountain. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We hope you are enjoying the improvements being made. Please don't hesitate to reach out if there is anything else we can help you with! – Bell Roper Mountain Team
Thank you for leaving your feedback for Bell Roper Mountain. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community. Please don't hesitate to reach out if there is anything else we can help you with! – Bell Roper Mountain Team
Thank you for the feedback! We are glad to hear that your concerns have been addressed promptly by our team. -Hannah, Community Manager
Thank you for your review! We are pleased to hear you had a positive experience at Bell Roper Mountain Apartments. We look forward to continuing to provide you with Hassle Free Living :) -Quan Garrett, Bell Customer Service
Thank you for taking the time to write a review and leave your feedback for Bell Roper Mountain Apartments. We are so happy to hear you had a positive experience with our maintenance and office teams! We want all of our residents to feel at home in their apartment so we strive to work as quickly and efficiently as we can. Thanks again for your feedback! -Lindsay, Bell Customer Service
Hi, thank you for your review! We are sorry to hear about your frustrations, thank you for letting us know what some of your specific concerns are. We hope you were able to enjoy the pool over the summer since it opened! We appreciate everyone's flexibility and understanding with the temporary amenity changes due to COVID. Our office team is here seven days a week to serve you! If you have any questions about the best ways to get in touch with the staff please let us know. Thank you for the compliments on the maintenance team! We appreciate your feedback so that we can continue to improve the resident experience. - Hannah, Community Manager
Thank you for leaving your feedback for Bell Roper Mountain. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! – Bell Roper Mountain Team
Thank you for leaving your feedback for Bell Roper Mountain. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! – Bell Roper Mountain Team
Thank you for leaving your feedback for Bell Roper Mountain. We are so happy you are experiencing excellence with our maintenance team! We love hearing feedback from our residents so that we can ensure we are providing the best possible living experience for everyone. We would like to further discuss your concerns so we would love to have you reach out directly to the office to discuss anything we can do to improve your experience here! – Bell Roper Mountain Team
Thank you for leaving your feedback for Bell Roper Mountain. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community. Please don't hesitate to reach out if there is anything else we can help you with! – Bell Roper Mountain Team
Thank you for leaving your feedback for Bell Roper Mountain. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! – Bell Roper Mountain Team
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please email [email protected] so we can assist. - Amanda, Bell Customer Service
Thank you for leaving us such a wonderful review. We are thrilled to see your positive experience and our team greatly appreciates the feedback. We also love the trees and are looking forward to the landscaping improvements coming this summer. If there is anything we can assist with in the future please contact the leasing office. -Hannah, Community Manager
Our staff prides itself on providing the best possible experience to all of our prospects and residents so we are happy to hear you were able to feel that. Thank you for your review! -Amanda, Bell Marketing Team
Thank you for leaving your feedback for Bell Roper Mountain. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community. We are more than happy to follow up with your neighbors and remind them of our Good Neighbor policy in regards to noise and dog waste- so please don't hesitate to reach out to us in those situations with more detailed information, we are happy to help! - Bell Roper Mountain Team
Hi Alycia, Thank you so much for taking the time to submit your feedback. A member of management will be reaching out to discuss a few of your concerns in more detail. We hope you are enjoying all of the property renovations that are underway or have been completed in 2018-2019, including the parcel lockers, clubhouse renovation, fitness center renovation, business center renovation, dog park upgrades and a new picnic area! Thank you for making Bell Roper Mountain Home! -Your Bell Roper Management Team
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Bell Roper Mountain is a luxury apartment community in Greenville, South Carolina. We are located just 10 minutes from downtown Greenville, and are convenient to I-85, I-385, Woodruff Rd, and Haywood Rd. Errands are easy, with groceries and shopping are a mile away at Magnolia Park and The Shops at Greenridge. Bell Roper Mountain offers thoughtfully designed 1, 2, and 3 bedroom apartments. Each home comes with walk-in closets, 9' ceilings, garden tubs, ceiling fans, and much more. Our well-kept community is filled with trees and shade, and residents enjoy the swimming pool, fitness center, dog park, and many other amenities. Call and schedule an appointment, or stop by for a tour today!
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Contact Property
Bell Roper Mountain
230 Roper Mountain Road Extension
Greenville, SC 29615