Review History for anonymous

Caledon Apartments


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anonymous

Resident 2019 - 2020

3/31/2021

The only good thing about this apartment complex is the location. If you can avoid living here i would do so. You can find so many apartments for the same price that are so much nicer. I was told that my apartment was going to look just like the model apartment that they showed me and i was completely wrong. The counter tops were a completely different color, the drawers didn't have handles and the apartment was very dirty looking and the floors were completely uneven. Not to mention the carpet smelled like dog pee. DISGUSTING. After living here for all of 2 days I realized that we have a major palmetto big problem. We were getting about 5-10 palmetto bugs and house centipedes in our apartment each week. We told them that there was an issue and ever the pest control guy said it was not normal and that they were getting in through the doors and that they needed to fix the doors because there was a huge space between the door and the door frame. When we told them of this issue they completely ignored it and said there was nothing wrong. It took 3 months and us sending a video of the space in the door frame and bugs coming through it in order for them to finally come fix it. The apartments are outdated and need some fixing up. The staff at the front desk is only nice when they need something from you. Other than that they have an attitude anytime you need to have something fixed. When moving out it took us 2 months to get our security deposit back because some moron didn't get the right address from me and it took weeks for them to finally correct it and send us a new one. Also the neighbors aren't necessarily the best and expect to be woken up in the middle of the night to a couple outside screaming at each other and the boyfriend storming off in his loud truck. Also the complex is filled with dog poop EVERYWHERE. Don't even try to take your dog to the dog park because you can't even step foot in there without stepping on a piece of poop. Basically avoid this apartment at all costs if you can!
    Manager

    4/7/2021

    Caledon Apartments
    Thank you for sharing your observations with us. We are deeply concerned by your description of pest and pet waste concerns, and noisy neighbors. What you've described does not appear to align with our team's usual high standards for serving our residents, and we'd like to know more. Will you please reach out to us directly at communications@pegasusresidential.com? We'd like to discuss these situations in greater detail to identify possible solutions. Thank you for your time.

    Review 24 out of 182

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    Caledon Apartments

    March 2024

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