Review History for anonymous

Crestmont At Thornblade


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anonymous

Resident 2018 - 2019

1/4/2019

We did not have a good experience here. Multiple issues including suspicious people banging on doors at all hours of the night, mailbox break-ins, and the apartment closets stank of cigarette smoke. My main issue was with the management. They were very difficult to work with, often ignoring decency towards its residents, and just deferring to the contract to pull more money out of us when our situation changed. I appreciate the fact that a contract was signed, but sometimes when you have an opportunity to show good faith towards customers, good businesses will do it. This is NOT one of those businesses. Very poor experience, avoid this apartment complex.
    Manager

    6/22/2019

    Crestmont At Thornblade
    Thank you for sharing your concerns. We are very sorry to learn of your disappointment. Please know that we encourage open and respectful communication between our residents and management. We regret if your experience was less than positive. We would like to discuss your feedback with you further. At your convenience, please email me directly at customersatisfaction@stmkmgmt.com. Thanks in advance for giving us the chance to improve.

    Review 69 out of 176

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    Crestmont At Thornblade

    March 2024

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