I lived here for a year and never found anything huge to complain about- we moved solely for budget reasons. The staff is professional and friendly, good office hours, and maintenance comes quickly. We lived on the 3rd floor, so we didn't have any problems with noisy neighbors- sometimes noisy dogs, but the neighbors were fine. We got a cat while living here and they let you split the pet fee up instead of paying $250 as soon as you get the pet, which was nice. I'm unsure if they have started doing a monthly pet rent or if there are any restrictions on types of dogs allowed. Pest control is on-site every Thursday, so just let the office know if you ever have a problem & they will come spray that week. Also, they have a door-to-door trash pick-up service at night on Sun-Thurs which was really great- especially living on the 3rd floor.