Renter Ratings

Noise	N/A
Grounds	4.3
Safety	4.1
Office Staff	4.5
Maintenance	4.2
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	21

Manager's Review Engagement

Percentage of reviews responded to	57.14%

Manager's Review Reply Time

Average time to respond to reviews	74.29 days

Ratings & Reviews (31 Reviews)

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Waterwalk at Shelter Cove Towne Centre Manager

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• 2018 - 2020 Recommended

Updated 05/22/2020

Reviewed 05/22/2020

We Greatly enjoy living at WW! AMENITIES AND STAFF MAKE LIVING HERE SO VERY PLEASANT! During NORMAL TIMES ( pre Covid 19) STAFF PLANNED GREAT SOCIAL ACTIVITIES IN CLUB ROOM AND OTHER BUSINESSES! SO FUN! Susan D See More

Waterwalk at Shelter Cove Towne Centre Manager25/25/2020

Susan, Thanks for your praise and kind comments about our team.

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Verified Resident 732691 • 2019 - 2020 Recommended

Updated 05/17/2020

Reviewed 01/01/2020

Excellent location to stores and restaurants that you can walk to and eat at. You have nail salons, two grocery stores to chose from. You have Belks that have womens things, children things and a men store that also has a home good store-sheets, towels toasters… See More

Waterwalk at Shelter Cove Towne Centre Manager02/02/2020

Thank you for your kind words and this wonderful review! We will be mindful of the need for a recumbent bike when making additions to the fitness center in the future. Have a good day!!!

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Verified Resident 747663 • 2019 - 2020 Recommended

Updated 05/13/2020

Reviewed 02/26/2020

Lovely environment with great staff who are friendly and aware of keeping the facility in tip Top shape!!! They are always responsive and ready to help. They also provide a lot of little extras that make life even better!! See More

Waterwalk at Shelter Cove Towne Centre Manager27/27/2020

We really appreciate your positive review!

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• 2019 - 2020 Recommended

Updated 05/07/2020

Reviewed 05/07/2020

I so appreciate living at Waterwalk! Everyone in The office is wonderful and beyond respectful. Its great knowing these wonderful ladies are with us! I try not to be a pest but its awesome to have everyone here. Everything is done to perfection and its such… See More

Waterwalk at Shelter Cove Towne Centre Manager08/08/2020

Thanks for your praise and kind comments about our team.

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Verified Resident 765880 • 2020 Recommended

Updated 05/05/2020

Reviewed 05/05/2020

Fantastic location. Beauty scenery and very easy and short walking distance to many stores, groceries and restaurants. Large spacious floor plans with big screened porch. Upgraded appliances and full size washer & dryer. Great pool and exercise room. See More

Waterwalk at Shelter Cove Towne Centre Manager06/06/2020

Thank you; we appreciate your feedback!

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Verified Resident 765449 • 2019 - 2020 Recommended

Updated 05/04/2020

Reviewed 05/04/2020

The excellent service from all staff members is the defining characteristic of the community. From assistance in my move-up, through the timely completion of maintenance requests, staff members have exceeded expectations. See More

Waterwalk at Shelter Cove Towne Centre Manager06/06/2020

Thank you for taking the time to provide feedback. We're happy you found our staff to be so supportive during your experience here at WaterWalk at Shelter Cove Towne Centre. Please let us know if you need anything!

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Verified Resident 765006 • 2019 - 2020 Recommended

Updated 05/03/2020

Reviewed 05/03/2020

With the exxception of the raw stairwells in the phase 2 building, which are the primary enterance to each floor from the parking garage (they are not water tight) and the lack of fitness equipment in phase 2 we are happy with the apartment complex. See More

Waterwalk at Shelter Cove Towne Centre Manager06/06/2020

Thank you for your kind review; we are happy to pass along your comments to the team here at WaterWalk at Shelter Cove Towne Centre!

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Verified Resident 764791 • 2020 Recommended

Updated 05/03/2020

Reviewed 05/03/2020

Leasing staff are wonderful. Jodie Rebekah and Cathy are professional knowledgeable and friendly. We have only been here a month but love it. The maintenance of the property is very good. The few issues we have had are addressed promptly. See More

Waterwalk at Shelter Cove Towne Centre Manager06/06/2020

Thank you for your feedback. Your satisfaction is our top priority.

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Verified Resident 749787 • 2019 - 2020 Recommended

Updated 03/05/2020

Reviewed 03/05/2020

We are very pleased that we chose Waterwalk as our part-time residence in Hilton Head. We enjoy visiting with fellow residents, and the office staff is very friendly and professional. The facilities are superb, and well maintained. We are very happy to be part of this… See More

Waterwalk at Shelter Cove Towne Centre Manager07/07/2020

We really appreciate your feedback and are happy you are part of the community too!!!! Have a great day!

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Verified Resident 591910 • 2018 - 2020 Recommended

Updated 02/29/2020

Reviewed 01/12/2019

A great place to live! Beautiful view, Convenient to shopping. Convenient to restaurants. Great community gatherings. Physicians and medical care within 5 miles. The beach is less than one half mile away!

Waterwalk at Shelter Cove Towne Centre Manager17/17/2019

Thank you for the 5 star rating. If you need anything please let us know! We can be reached at 843-686-2712 or [email protected]

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Verified Resident 744913 • 2018 - 2020 Recommended

Updated 02/16/2020

Reviewed 02/16/2020

The garbage trucks come at 4:30 a.m. rather early and quite loud. Then we have the food delivery trucks that come between 5:30 and 6:30 a.m.. that is our only complaint. As for the grounds, the "water retention pond" really needs better upkeep but we are… See More

Waterwalk at Shelter Cove Towne Centre Manager19/19/2020

Thank you for your review; we are happy to pass along your comments.

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Verified Resident 740435 • 2020 Recommended

Updated 01/30/2020

Reviewed 01/30/2020

I have been here less than two weeks so it is unfair for me to give too many opinions. I have answers many questions, but should probably fill out a survey like this in three months. I have lived in the area for 20 years and… See More

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Verified Resident 702500 • 2019 - 2020 Recommended

Updated 01/23/2020

Reviewed 10/03/2019

Maintenance and cleanliness is difficult because of the pet friendly rules for this facility. Dogs are not under complete control of the walker. Many dogs are entering restricted areas on a regular basis against existing rules. Management acknowledges this violation yet it keeps happening. Doge are… See More

Waterwalk at Shelter Cove Towne Centre Manager04/04/2019

Thank you so much for your positive comments about Waterwalk at Shelter Cove Town Centre!

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Verified Resident 730206 • 2018 - 2019 Recommended

Updated 12/22/2019

Reviewed 12/22/2019

We love Water Walk. The management staff is excellent. Everyone is friendly. The views are to die for. Its wonderful to have so many restaurants and shops only a few steps away. Shelter Cove is walker friendly and the sunsets are beautiful. See More

Waterwalk at Shelter Cove Towne Centre Manager23/23/2019

Thanks for your praise and kind comments about our team. Please let us know if you need anything!!!

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Verified Resident 677692 • 2019 Recommended

Updated 09/20/2019

Reviewed 08/13/2019

HILTON HEAD ISLAND- The interior hallways need to be maintained better. The carpet seems to need more frequent vacuuming and even though the carpet was just cleaned, there are stains beginning to be noticed again. Also, when people move in there should be closer supervision of… See More

Waterwalk at Shelter Cove Towne Centre Manager16/16/2019

Thank you for the 5 star rating!

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Verified Resident 668909 • 2019 Recommended

Updated 09/08/2019

Reviewed 07/24/2019

WaterWalk offers an excellent atmosphere. We enjoy the proximity to shopping, dining and a variety of community activities. The front office staff is cordial, responsive, efficient and are consummate professionals. See More

Waterwalk at Shelter Cove Towne Centre Manager25/25/2019

We are so happy to read such a great review about Waterwalk at Shelter Cove Town Centre! Please let us know if you need anything. We can be reached at 843-686-2712.

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Verified Resident 659474 • 2019 Recommended

Updated 07/31/2019

Reviewed 07/02/2019

Living at Waterwalk is like being on vacation at a 5 star resort. Our apartment is spacious, quiet and the screened in porch is a game changer. We and our dog are very happy living here and appreciate it every day. See More

Waterwalk at Shelter Cove Towne Centre Manager02/02/2019

Thank you for taking the time to leave a review for us at Waterwalk at Shelter Cove Town Centre. We're happy we could meet your expectations!

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Resident • 2019 Not Recommended

Updated 07/24/2019

Reviewed 07/24/2019

If you want to live where you can hear your neighbor cough through the walls, have constant maintanence issues that can't be fixed, and walk your dog by an alligator pond this place is for you. Staff seems nice but they give you the run around… See More

Waterwalk at Shelter Cove Towne Centre Manager25/25/2019

We regret to hear that you have had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to the office team at 843-686-2712 to further discuss.

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Verified Resident 666813 • 2019 Not Recommended

Updated 07/19/2019

Reviewed 07/19/2019

Right now something is going on. High turn over in staff, things take forever to be fixed or just dont get fixed, lots of dead landscaping and trees, lots excuses why things arent done or cant be done yet.

Waterwalk at Shelter Cove Towne Centre Manager19/19/2019

Thank you for taking the time to share your thoughts. We have multiple employees throughout our organization, so it is not uncommon for you to see someone knew onsite. Our landscaping has suffered during the extreme temperatures Hilton Head has experienced the past few weeks. However, we are working hard to remove any dead plant material to keep the community pristine. Please reach out to the office team if you have any outstanding items that need to be addressed within your apartment home. We can be contacted at 843-686-2712. Our goal is for you to have an excellent experience while residing at WaterWalk at Shelter Cove!

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Verified Resident 658886 • 2019 Recommended

Updated 07/01/2019

Reviewed 07/01/2019

Overall experience has been good. Final touches are slow in coming. Decorating in hallways has not been completed. Enforcement of parking restrictions is not being done. Enforcement of pool rules is not being done. Interior common area maintenance is not adequate. Clarification & enforcement of nonsmoking… See More

Waterwalk at Shelter Cove Towne Centre Manager02/02/2019

Thank you for the high star rating!

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Verified Resident 482558 • 2018 - 2019 Recommended

Updated 06/27/2019

Reviewed 05/02/2018

Great place to live. Close to dining, shopping and entertainment. Grounds are well kept and the interior is clean and neat. They also have monthly social activities for the residents. I recommend these apartments. See More

Waterwalk at Shelter Cove Towne Centre Manager28/28/2018

Thank you for the 5 star rating. We are happy to hear we are meeting your expectations. Please let us know if you need anything. We can be reached at 843-686-2712 or [email protected]

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Verified Resident 643049 • 2019 Recommended

Updated 05/21/2019

Reviewed 05/21/2019

Good location with many community activities nearby such as retail stores, restaurants, walking and bike paths. Waterwalk staff is cordial and keep the best interests of the residents in mind. Trash fairy system is very convenient and a good sanitation measure.

Waterwalk at Shelter Cove Towne Centre Manager22/22/2019

Verified Resident 643049, your wonderful feedback and rating mean a lot to us.

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Verified Resident 632415 • 2018 - 2019 Recommended

Updated 04/29/2019

Reviewed 04/29/2019

Great community, everything is accessible such as grocery stores, restaurants and stores of all nature including an ice cream store. The neighbors that I have met are all very friendly and eager to make friends and so far the dogs are all friendly too. Can't ask… See More

Waterwalk at Shelter Cove Towne Centre Manager02/02/2019

We really appreciate your positive review!

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Verified Resident 625533 • 2018 - 2019 Not Recommended

Updated 04/10/2019

Reviewed 04/10/2019

We have lived at Waterwalk now for 6 months. Overall, for what we are paying, approximately $3,800 per month, we are not pleased. It is very loud with apartments above us. The grounds & maintenance staff are excellent. Safety & the admin staff are good. See More

Waterwalk at Shelter Cove Towne Centre Manager19/19/2019

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach to us directly at 843-686-2712 or [email protected], so we can learn more.

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Verified Resident 622481 • 2018 - 2019 Recommended

Updated 04/02/2019

Reviewed 04/02/2019

I truly love living here.l Everyone has been most helpful and always does what is needed immediately. The amenities are great, very up to date and useful as well as good looking. I love the Starbucks Coffee machine in the community room. The grills will be… See More

Waterwalk at Shelter Cove Towne Centre Manager18/18/2019

Thank you so much for the 5 star rating and your positive comments about Waterwalk at Shelter Cove Town Centre!

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Features & Amenities

General

Cardio Wellness Center with Wii Fit

Cyber Cafe with iMac Computer and Wi-Fi

Dog Park

Gated Access

Nature Trail

Outdoor Entertaining Area with Cabanas and TVs

Outdoor Kayak Storage

Pets Allowed

Preferred Employer Program

Recreation Room

Resident Lounge with Coffee Bar

River Access

Salt Water Swimming Pool

Pets

Cats Allowed
Fee: $300 ~ 300
Rent: $15
Restrictions: We welcome 2 pets per apartment. There is a $300 pet fee for 1st pet and $200 for 2nd pet. Pet Rent is $15 per month. Aggressive breeds are prohibited. Please call our leasing office for complete pet policy information.
Pet Limit: 2

Dogs Allowed
Fee: $300 ~ 300
Rent: $15
Restrictions: We welcome 2 pets per apartment. There is a $300 pet fee for 1st pet and $200 for 2nd pet. Pet Rent is $15 per month. Aggressive breeds are prohibited. Please call our leasing office for complete pet policy information.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$2,033
SQ. FT.
1,250
Available
Avail.
N/A
Model
A1A

View Floor Plan

Price
$2,233
SQ. FT.
1,443
Available
Avail.
N/A
Model
A2

View Floor Plan

Price
$2,350
SQ. FT.
1,060
Available
Avail.
1 Units
Model
A1B

View Floor Plan

Price
$2,400
SQ. FT.
1,054
Available
Avail.
2 Units
Model
A1

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$2,800
SQ. FT.
1,547
Available
Avail.
7 Units
Model
B2

View Floor Plan

Price
$2,900
SQ. FT.
1,513
Available
Avail.
16 Units
Model
B1-E

View Floor Plan

Price
$2,900
SQ. FT.
1,536
Available
Avail.
16 Units
Model
B3

View Floor Plan

Price
$3,000
SQ. FT.
1,586
Available
Avail.
35 Units
Model
B1

View Floor Plan

Price
$3,733
SQ. FT.
1,654
Available
Avail.
N/A
Model
B1-B

View Floor Plan

Price
$3,800
SQ. FT.
1,562
Available
Avail.
4 Units
Model
B2A

View Floor Plan

Price
$3,833
SQ. FT.
1,615
Available
Avail.
N/A
Model
B4

View Floor Plan

Price
$3,908
SQ. FT.
1,621
Available
Avail.
N/A
Model
B1-A

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
$4,500
SQ. FT.
1,947
Available
Avail.
3 Units
Model
C1

View Floor Plan

Price
$5,000
SQ. FT.
2,121
Available
Avail.
1 Units
Model
C2

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We are now accepting in-person and self-guided tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. WaterWalk at Shelter Cove Towne Centre will consist of 2 high-end mid-rise residential buildings located less than 500 yards apart on the southern shore of Broad Creek. Offering sweeping waterfront views, maintenance-free living, resort-style amenities and a luxury lifestyle, WaterWalk will be like nothing else available on Hilton Head Island. Located within walking distance to over 290,000 square feet of shopping, dining and entertainment, residents will enjoy the convenience and energy of Shelter Cove Towne Centre and be centrally located on Hilton Head Island, SC.

Office Hours Closed

Sunday: 01:00 PM - 05:00 PM

Monday - Friday: 09:00 AM - 06:00 PM

Saturday: 10:00 AM - 05:00 PM