Review History for anonymous

Capital Club at Indian Land


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anonymous

Resident 2021

3/28/2022

This was the worst renting experience in my entire life. I rented from Capital Club for less than a year and each day was a nightmare. Staff were rarely available, and even less helpful. Construction was so poor that our living room flooded from a pipe that needed to be re-laid, and we were almost blamed for it. We were displaced in the middle of the night for an entire weekend, and when we returned, all of our furniture was covered in dust and debris from the construction. The walls and ceilings had huge cracks. Both exterior doors were installed so poorly that, despite multiple maintenance tickets, there were still huge gaps where light (and air and everything else) flooded in. No one seemed to care. Our water heater was unable to be serviced properly because it had been installed upside down. The entire property was disgusting. The pool was often green and on multiple occasions I found feces in the pool, as well as children swimming with no bottoms. There was dog waste everywhere. There was no security, the promised “gate” never worked, the dog park was a mess, the “walking path” was just a sidewalk. The idiots who designed the units thought putting blue tooth speakers in the walls was a good idea, until you realize that your neighbors will be blasting music into a shared wall in your unit. If you neighbor smokes weed in one of the townhomes, it will leak into your ventilation. There is no insulation between units, you can hear and feel EVERYTHING your neighbors do. For how absurdly high rent was, I expected much, much more. Would not be surprised if the whole place isn’t condemned soon.
    Manager

    3/31/2022

    Capital Club at Indian Land
    Thank you for taking the time to provide this detailed account of your time with us. Please accept our sincere apologies that your experience here didn't meet your expectations. We truly value feedback from our residents, both current and former, so please don't hesitate to contact us directly with any additional comments to help us improve. Thank you.

    Review 18 out of 27

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    Capital Club at Indian Land

    June 2024

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