Arbors at Brookfield
#8,313 #3 #221

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Arbors at Brookfield

782 East Butler Road, Mauldin, SC 29662
(263 Reviews)
$977 - $3,419/mo
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Move-In Specials

Limited Time: Up to One Month Free! * Restrictions Apply. Offer is on select apartments and lease terms only. Pricing and offers are subject to change at any ti...

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Floor Plans & Pricing

1 Bedroom

Brookwood 1

1 Bed, 1 Bath | 800 sq. ft.

$977 - $1,833

11 Available Units

See Floor Plan Details

Oaks 1

1 Bed, 1 Bath | 800 sq. ft.

$1,007 - $1,866

6 Available Units

See Floor Plan Details

Brookfield 1

1 Bed, 1 Bath | 882 sq. ft.

$1,160 - $2,074

3 Available Units

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Berkshire 1

1 Bed, 1 Bath | 950 sq. ft.

$1,173 - $2,070

2 Available Units

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2 Bedrooms

Brookwood 2

2 Beds, 2 Baths | 1,000 sq. ft.

$1,243 - $2,333

10 Available Units

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Brookfield 2b

2 Beds, 2 Baths | 1,132 sq. ft.

$1,370 - $2,474

4 Available Units

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Oaks 2

2 Beds, 2 Baths | 1,050 sq. ft.

$1,203 - $2,193

3 Available Units

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Berkshire 2

2 Beds, 2 Baths | 1,250 sq. ft.

$1,425 - $2,563

3 Available Units

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Brookfield 2a

2 Beds, 2 Baths | 1,075 sq. ft.

$1,343 - $2,394

2 Available Units

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3 Bedrooms

Brookfield 3

3 Beds, 2 Baths | 1,325 sq. ft.

$1,831 - $3,335

6 Available Units

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Brookwood 3

3 Beds, 2 Baths | 1,400 sq. ft.

$1,884 - $3,419

3 Available Units

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Oaks 3

3 Beds, 2 Baths | 1,295 sq. ft.

$1,761 - $3,081

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B-

Review Ratings

Noise

2.8

Grounds

2.8

Safety

2.2

Office Staff

3.2

Maintenance

3.5

Neighborhood

4.2

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

69

Manager’s Review Engagement

B-

Percentage of reviews responded to

60.87%

Manager’s Review Reply Time

F

Average time to respond to reviews

76.51 days

View Community Timeline
View Community Timeline

Arbors at Brookfield Reviews

(250)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1118220

Verified Resident 2021 - 2024

4/7/2024

The apt. is okey and any request are met , the location is not good, I lived iin Apt 102 here for 10 years and had to move as all apts. were being upgraded and price increased.… See More >
    Manager

    4/9/2024

    Arbors at Brookfield
    Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. Here at Arbors at Brookfield Apartments, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (855) 200-6555 to discuss ways we can better serve you in the future.
    Review Author Icon

    Resident 1240132

    Verified Resident 2022 - 2024

    4/1/2024

    Enforced renters insurance process. A 3rd party monitor your insurance payments. They will automatically open a policy if yours expires. It gives the feel of HOA attitude. A $40/mo for door trash pick up mandated. They come by 3 days a week. Maintenance support A+

      Review Author Icon

      Resident 1237996

      Verified Resident 2023 - 2024

      3/25/2024

      The apartment walls are too thin, the upstairs neighbors have rolling chairs and they are constantly banging around. The gates are broken and non residents use the pool all summer up until 3:00-4:00 in the morning. Traffic is horrible and where I am located it's… See More >
        Manager

        3/27/2024

        Arbors at Brookfield
        Hello, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
        Review Author Icon

        Resident 1237720

        Verified Resident 2017 - 2024

        3/24/2024

        It has truly gone downhill since I've been living out here. Gates constantly broken?no upgrades to the actual apartments. Trash pick up is horrible they rarely pick up. Takes maintenance over a week to come out and fix things. Management doesn't return calls or emails.… See More >
          Review Author Icon

          Resident 1237162

          Verified Resident 2023 - 2024

          3/22/2024

          Not very good. Pro: convenient location Con: Amenities dont work, garbage sits for weeks, gates are always open for the cops to come in a patrol, you won't know who your neighbors are bc tenants move in and out so quick I want to break my lease

            Manager

            3/23/2024

            Arbors at Brookfield
            Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
            Review Author Icon

            Resident 1236364

            Verified Resident 2023 - 2024

            3/19/2024

            It's horrible. The gates still don't work as promised they would be fixed. Tenants breaking into cars. Property management is 2/10. No pest control. Balconies and breezeways are filthy. I could go on.

              Manager

              3/21/2024

              Arbors at Brookfield
              Hi, we regret to hear that you had this experience with us. Please contact us at (855) 200-6555 when you have an opportunity, and we will be more than happy to try and turn your experience around.
              Review Author Icon

              Resident 1235769

              Verified Resident 2019 - 2024

              3/17/2024

              Very, very challenging to live here the last few years. Crime, drugs (smell of Marijuana on grounds and in my apartment), inconsiderate neighbors, dusgusting pool areas, broken security gates (for years!!) are just a few of the issues. Management is polite but seems to take… See More >

                Updated Review

                Review Author Icon

                Resident 1112444

                Verified Resident 2007 - 2024

                3/16/2024

                When I first moved in, this community was great. A convenient location for my work. I always enjoyed living here until recently. The gated community that I moved into is no longer gated. The gates have been broken for at least three years and no… See More >
                  Manager

                  3/18/2024

                  Arbors at Brookfield
                  Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Arbors at Brookfield Apartments (855) 200-6555

                  Updated Review

                  Review Author Icon

                  Resident 1109595

                  Verified Resident 2022 - 2024

                  3/13/2024

                  We have so many issues with this complex. People have tried to break into our apartment several times. There's no security cameras or protection. Most of the lights are out. No one answers the phone..

                    Manager

                    3/15/2024

                    Arbors at Brookfield
                    Hi, thank you for taking the time to leave us feedback about your experience with us.We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.

                    Updated Review

                    Review Author Icon

                    Resident 1112155

                    Verified Resident 2012 - 2024

                    3/13/2024

                    It's gone downhill alot. Lots of drug use and sales in the community and the buildings are going downhill bad. Maintenance staff is not enough for the number of units. Getting anyone to respond to problems is like pulling eye teeth.Gates never work.

                    Manager

                    3/15/2024

                    Arbors at Brookfield
                    Hi, thank you for taking the time to leave us feedback about your experience with us.We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
                    Review Author Icon

                    Resident 1233478

                    Verified Resident 2017 - 2024

                    3/9/2024

                    The apartment is conveniently located near schools and shopping locations. The grounds are kept clean and the 3 swimming pools are available during the summer. There are gates but are not used and are always open.

                      Manager

                      3/11/2024

                      Arbors at Brookfield
                      Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
                      Review Author Icon

                      anonymous

                      Resident 2023 - 2024

                      3/6/2024

                      Do not move here

                      Don’t move here unless your okay with garbage sitting in common areas and throughout the grounds, hearing everything neighbors do, drugs, people moving in and out very quick so you don’t really know who lives in the building. Amenities not working. Over priced for what… See More >
                        Review Author Icon

                        Resident 1229389

                        Verified Resident 2023 - 2024

                        2/25/2024

                        I hate it because the neighbors are very disrespectful and loud don't control their kids you can hear literally everything that goes on you never get a parking spot because they have everyone at their house. It's crazy to pay so much in rent to… See More >
                          Manager

                          2/27/2024

                          Arbors at Brookfield
                          Hi, we regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (855) 200-6555.
                          Review Author Icon

                          Resident 1228513

                          Verified Resident 2024

                          2/21/2024

                          This is only my second month living in the Arbors but I'm really liking my apartment and the area. Everything is convenient to my needs. I hope things continue to go well in the next months to come. The workout room is great to have… See More >
                            Manager

                            2/23/2024

                            Arbors at Brookfield
                            Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!

                            Updated Review

                            Review Author Icon

                            Resident 1102522

                            Verified Resident 2019 - 2024

                            2/20/2024

                            Used to be great and management used to have compassion I do not like Irt management they have no care for the people in apartments.i think they let anyone live here as long as they have rent money.i want be able to have some kind… See More >
                              Manager

                              2/22/2024

                              Arbors at Brookfield
                              Hi, we truly appreciate your honest feedback. We will share this information with our team to further improve. If you are willing to give us another chance, please reach out to us at (855) 200-6555 to speak to our manager directly.
                              Review Author Icon

                              Resident 1227446

                              Verified Resident 2023 - 2024

                              2/18/2024

                              Estamos muy contentos en el conjunto las personas de mantenimiento y de oficina son muy amables y diligentes, recomiendo mejorar y revisar los autom?viles y sus parqueos, por que hay muchos sin placas

                                Manager

                                2/20/2024

                                Arbors at Brookfield
                                Hola, gracias por tomarse el tiempo de compartir su experiencia con nosotros; ¡apreciamos sus comentarios! Nos gustaría trabajar para encontrar una solución, así que si está dispuesto, por favor póngase en contacto con nosotros en el (855) 200-6555 para discutir esto más a fondo.
                                Review Author Icon

                                Resident 1227182

                                Verified Resident 2023 - 2024

                                2/16/2024

                                I work 3rd shift and the walls ate thin so you basically can hear another using the bathroom. And it's 3 families living above me right now. So I let them know above me that I can hear their noise as well

                                  Manager

                                  2/19/2024

                                  Arbors at Brookfield
                                  Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (855) 200-6555 so we can assist you further.

                                  Updated Review

                                  Review Author Icon

                                  Resident 1109863

                                  Verified Resident 2016 - 2024

                                  2/12/2024

                                  At the beginning it was nice, quiet, and clean. Now there's always an incident, there's always trash in the common areas, rent has gone really high in comparison to the living conditions at the complex.

                                    Updated Review

                                    Review Author Icon

                                    Resident 1103462

                                    Verified Resident 2017 - 2024

                                    2/9/2024

                                    I'm paying gated community prices but the gates are never closed. There are roaches everywhere but im being charged for pest control. I've had 2 separate flooding problems with no discussion on compensation to me for my items that were damaged

                                      Manager

                                      2/12/2024

                                      Arbors at Brookfield
                                      Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
                                      Review Author Icon

                                      Resident 1224425

                                      Verified Resident 2023 - 2024

                                      2/7/2024

                                      Overall ok. People not picking up after their pets is annoying and the one lady at the office not sure of her name but the office in the back corner very rude doesn't even acknowledge your even there.

                                        Manager

                                        2/9/2024

                                        Arbors at Brookfield
                                        Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
                                        Review Author Icon

                                        Resident 1224036

                                        Verified Resident 2023 - 2024

                                        2/6/2024

                                        The people who live around us are very inconsiderate. They stomp loudly up and down the steps at all hours of the night, talk loudly to each other right outside peoples windows, honk the horn of cars late at night as well. They also leave… See More >
                                          Manager

                                          2/8/2024

                                          Arbors at Brookfield
                                          Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (855) 200-6555 when you have a chance. Thank you, and we look forward to hearing from you.
                                          Review Author Icon

                                          Resident 1223998

                                          Verified Resident 2023 - 2024

                                          2/6/2024

                                          Well maintained property, polite and effective office staff maintenance crew are good can be better...all and all very good property just wish they has more events for kids on properties like holidays or clothing for families that are in need or can drive so thing… See More >
                                            Manager

                                            2/9/2024

                                            Arbors at Brookfield
                                            Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
                                            Review Author Icon

                                            Resident 1220432

                                            Verified Resident 2023 - 2024

                                            1/26/2024

                                            The community is very complete and clean, we like the proximity to several shops, places and schools. We would like the main entrance doors to be closed to prevent people who do not live in the community from being able to enter, this to feel… See More >
                                              Manager

                                              1/27/2024

                                              Arbors at Brookfield
                                              Hello, thank you for taking the time to share your experience with us; we appreciate your feedback!
                                              Review Author Icon

                                              Resident 1217323

                                              Verified Resident 2023 - 2024

                                              1/15/2024

                                              Experience has been ok! Some issues with tenant below us but that was resolved. Trash in back yard from other tenants is ridiculous and no doggie bags for weeks to clean up after pets. Volley ball court tore up and no one has fixed it.

                                                Manager

                                                1/17/2024

                                                Arbors at Brookfield
                                                Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
                                                Review Author Icon

                                                Resident 1217226

                                                Verified Resident 2021 - 2024

                                                1/14/2024

                                                It's been OK, staff seems to be friendly and they are always looking for stuff to do around the Arbors property. Management staff in office is good as well. Always helping whenever a problem comes up.

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Animal type not listed Allowed
                                                  • Pet Allowed
                                                    Restrictions: Breed restrictions apply.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Additional Storage
                                                  • BBQ and Picnic Area
                                                  • Breakfast Bar
                                                  • Built-In Shelving in Select Homes
                                                  • Ceiling Fan
                                                  • Clubhouse with Business Center and Lounge
                                                  • Disability Access
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Garden Tubs
                                                  • Hardwood Flooring
                                                  • Large Closets
                                                  • Media Center or Movie Theater
                                                  • Petcare Service
                                                  • Playground
                                                  • Pool
                                                  • Private Balcony
                                                  • Private Off-leash Dog Park
                                                  • Private Patio
                                                  • Resident Car Care Center
                                                  • Separate Informal Dining Area
                                                  • Tennis Court
                                                  • Vaulted Ceilings
                                                  • Volleyball Court
                                                  • Walk In Showers
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                                                  Leasing

                                                  Arbors at Brookfield's comfortable pet-friendly community features new kitchen and bathroom cabinets, modern black appliances, hardwood-style floors, cozy fireplaces, patios or balconies, and in-home washer and dryer connections.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: 09:00 AM - 06:00 PM
                                                  • Tuesday: 10:00 AM - 06:00 PM
                                                  • Wednesday: 09:00 AM - 06:00 PM
                                                  • Thursday: 10:00 AM - 06:00 PM
                                                  • Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  IRT Management, LLC

                                                  B+
                                                  B+
                                                  Communities
                                                  110

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 263 number of votes by renters, Arbors at Brookfield is currently rated 3.3 out of 5 stars.
                                                  Arbors at Brookfield is rated 2.8/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Arbors at Brookfield is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                  Arbors at Brookfield is rated 2.8/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Arbors at Brookfield is rated 2.2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Arbors at Brookfield is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Arbors at Brookfield is rated 3.2/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  Managers have responded to 60.8696% of their community reviews in the past year.
                                                  Managers have replied within 76.51 days to their community reviews in the past year.
                                                  IRT Management, LLC
                                                  Animal type not listed Allowed
                                                  Pet Allowed
                                                  Restrictions: Breed restrictions apply.
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Limited Time: Up to One Month Free! * Restrictions Apply. Offer is on select apartments and lease terms only. Pricing and offers are subject to change at any time. Offer cannot be combined with other specials or discounts.

                                                  Contact Property

                                                  Arbors at Brookfield

                                                  April 2024

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                                                  Arbors at Brookfield is a 800 - 1,400 sq. ft. apartment in Mauldin in zip code 29662. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $977 - $3,419. Nearby cities include Simpsonville, Greenville, Greer, and Piedmont.

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