Number of reviews in the past 365 days | 20 |
Percentage of reviews responded to | 95% |
Average time to respond to reviews | 12.15 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 20 |
Percentage of reviews responded to | 95% |
Average time to respond to reviews | 12.15 days |
Hi Tkrudman, thank you so much for your positive comments about Riviera at Seaside! We're happy we could meet your expectations. Thanks again for the recommendation, and have an amazing day.
Hi, we're happy you found our staff to be so supportive during your experience here at Riviera at Seaside. Thank you for taking the time to leave a review for us at Riviera at Seaside. We're happy we could meet your expectations! We hope to see you soon.
Verified Resident 513887, thanks for your praise and kind comments about our team and community. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Hi Userguy123, thank you for taking the time to leave a review for us at Riviera at Seaside. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied. We are here to meet in person or can be reached via phone or email to discuss any outstanding issues you wish go over with our team. Please reach out to us at (843) 278-8900. We look forward to hearing from you.
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We appreciate your positive review about your recent experience with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Riviera at Seaside. Thanks for taking the time to leave a review. If you have any further questions, please don't hesitate to reach out!
Hi, we regret to hear that you are displeased with your experience with us. It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (843) 278-8900. We look forward to hearing from you. Thank you and have a great day.
Hello, thank you so much for the review! We have reached out to the trash vendor and have conveyed the concerns regarding this. Please reach out to our team directly if you continue to have issues. We look forward to being of service to you in the future!
Hello, we're happy you found our staff to be so supportive during your experience here at Riviera at Seaside. We are sorry to hear that the new SpotWash was not a positive experience, we will reach out to them as well. If there are any other items you would like to discuss with us directly please reach out to [email protected] or call us at 843.278.8900. Our Best, The Riviera at Seaside Team
We appreciate your positive review and for taking the time to leave a review for us at Riviera at Seaside. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you for your kind review; we are happy to pass along your comments to the team here at Riviera at Seaside. We would be happy to discuss anything with you, please reach out to [email protected] Thank you for sharing your positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Hello, we truly appreciate your honest feedback, we are here to discuss any issues you have. We have read and appreciate you bringing your concerns to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please reach out to us at (843) 278-8900 to speak to our manager directly.
Hello Margaret, we appreciate you taking the time to leave us this feedback and are happy to have met your expectations. We will continue to address the issues and work with you in respect to your concerns. If you have any further questions, please give us a call. We're always happy to help!
We appreciate your positive review about your recent experience with us! We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Riviera at Seaside!
Hi, thank you for sharing your experience, we would be happy to discuss your concerns either by appointment or via phone. You can reach us at via email to set up a time for either of these at your convenience at [email protected] We look forward to addressing your concerns and mending any issues with you. Thank you!
Thank you so much for the positive review, we appreciate your feedback! We're so happy we were able to help you out. Thank you again for leaving us this response, we look forward to helping you in the future. See you soon!
We appreciate the positive feedback! We value our residents and take pride in providing a great place to live. We are very happy to hear that you are enjoying all that Riviera and our location have to offer. Your comments mean a great deal to us. Thanks again!
Jonathan_k889, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Riviera at Seaside. Thank you for taking the time to leave a review, we're looking forward to your next visit with us! Riviera Management
Hi Jordanlee3, we are very happy to have provided you with such a positive experience!
Windy_k, we are glad we could help! Thank you for the kind words and helping us eat all of the candy! We look forward to seeing you at our monthly social events.
Trsamjohnson, thank you for taking the time to leave us feedback about your experience with us.
Thank you for you positive comments! We greatly appreciate your review. Please let us know if we can be of assistance in the future.
$1,170 - $3,506
576 - 684
4 Units
S1
$1,313 - $3,114
650
1 Units
S3
$1,460 - $3,498
768
1 Units
S2
N/A
695
N/A
A1
$1,421 - $3,665
760 - 768
4 Units
A2
$1,547 - $4,812
768 - 836
5 Units
B1
$2,277 - $6,151
1,556 - 1,580
3 Units
C1
N/A
1,652
N/A
Townhome 1
N/A
1,780
N/A
Townhome 2
We are now accepting in-person and self-guided tours via scheduled appointments only. See for yourself and schedule a virtual tour today, or take yourself on a virtual tour. From one-bedroom apartments to three bedroom townhomes, Riviera is all about the freedom to find the space that feels like you. Residence amenities include: open floor plans, 12-foot first floor ceilings, kitchen islands with granite countertops, top-quality appliances, polished concrete floors and more. Look inside!
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