Review History for Verified Resident 812127

Riviera at Seaside Apartments


Updated Review

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Resident 812127

Verified Resident 2020 - 2022

5/30/2022

Unfortunately this apartment complex seemed pretty amazing at first but has gone downhill since. I have not felt safe on many occasions. The grounds have been let go and no longer maintained like they once were. I had once experience with a staff member who was extremely condescending and rude with zero sympathy for my situation. I wish it was better, it’s a bummer because the location is perfect, the grounds outside of the complex are great and i love my apartment. But because of all of the issues i mentioned I can’t give this place a high rating.
    Manager

    6/30/2022

    Riviera at Seaside Apartments
    Hello, Thank you for providing this feedback; we hope we can improve your experience here as a resident and are here to help however we can. We're working on making some changes that will hopefully improve the cleanliness and grounds around the community. For any other concerns, please reach out at your convenience so that we can address these issues and hopefully find a resolution. We appreciate the communication and look forward to the opportunity to better serve you as a resident. Sincerely, Riviera at Seaside Management
    1 Previous Review

    Previous Review

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    Resident 812127

    Verified Resident 2020

    9/5/2020

    I have only been here a week but overall I enjoy it. I do wish maintenance requests happened sooner and my experience with SpotWash was horrible! They basically did nothing to my car! I did submit a complaint to their company to get a full refund. The office staff here is amazing though, they are all very nice and very helpful!
      Manager

      9/5/2020

      Riviera at Seaside Apartments
      Hello, we're happy you found our staff to be so supportive during your experience here at Riviera at Seaside. We are sorry to hear that the new SpotWash was not a positive experience, we will reach out to them as well. If there are any other items you would like to discuss with us directly please reach out to rivieraatseaside@greystar.com or call us at 843.278.8900. Our Best, The Riviera at Seaside Team

      Review 30 out of 81

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