.....b/c that is what the office staff enjoys making you feel like. They are the most unprofessional and incompetent group, with the exception of one lady, and I don't know her name. I have rented from two other apartments in my life, and both pampered me with professionalism, kindness, brains, genuine enthusiasm...oh wait....shouldn't ALL businesses have that attitude? The office staff at CC lacks the self confidence and ability to communicate properly with their tenants. It is as if they are accustomed to dealing with criminals and dead beats...so if that's what you are, this is probably the place for you! For all the normal people out there, LOOK ELSEWHERE!! If I knew a number I could call and report this business, I would. The only plus is that the apartments are in a nice area, convenient to anything you could possibly need.