Review History for ndtemple417

Willow Lakes


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ndtemple417

Resident 2003 - 2004

3/21/2008

This place is terrible. We had to have them change our water heater, fix a leak, and fix our air conditioner. The air conditioner wasn't fixed right until the 3rd time. Management seemed nice but not very knowledgeable. We just got a collections notice today. For what? I have no idea. It's been 4 years since we left there and never received any kind of bill from them and just now got a collections notice. We broke our lease but paid what we needed to pay to leave. I called them and they couldn't tell me anything and said "Once a resident moves out, they are deleted from the system." OK? The lady did give me the number to the corporate office. I called and after waiting for 5 min for customer service (which was "busy assisting other people") they send me to voice mail. I called back to get the operator, she transfers me, and I get a voice mail for a specific person so this time I leave a message. I've emailed them. So we'll see what they tell me. But that's ridiculous to wait 4 years to do anything!

    Review 13 out of 16

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