Review History for anonymous

Arbor Village Apartments

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anonymous

Resident 2018 - 2019

10/18/2019

This apartment community has an awesome staff that really try to do the best they can. Great people who are professional and seem to do all they can for the residents. After the management is where the real problems begin---- #several forced and unnecessary fees that either we don't accurately get or are very poor services. We pay for a package locker that is always wide open for anyone to take what they want, and packages are continuously delivered and left in the open of the package room and not secured away. #Valet trash is not convenient if it isn't 5 or 6 days a week. They only come 3 days a week so you end up taking your own trash out more than they do. Residents are forced to pay for a service that they have to do themselves more than the valet trash company does for them. #Technology package fee is another thing that should be optional. I used to control the content I watched and pay 1/3 of what I do now. Its overpriced and leaves residents with no options for other things they might like to have. I prefer going places and exploring and going to the occasional movie. But with $75 being stolen from my pocket every month it limits other things I could use that money for. #If you are reading several of the reviews there is one big common issue and I 100% agree. That is the NOISE factor. I have lived in apartments before and understand the whole noise argument that people make with them. A certain amount is understandable. But here it is LOUD and I mean LOUD. You can hear everything so easily. It prevents rest and peace which you should have in your home. You will hear noises so clear that you will have to leave the bedroom and make sure nobody is actually in your apartment. Its ridiculous how easy noise passes through these walls. Want to sleep inn on a day off? nope don't think about it you will be awakened by stampeding dogs above you, people walking and talking through the breezeway, upstairs and downstairs neighbors talking can easily be heard, Lawnmowers and leaf blowers are extremely noisy. Overall consensus is this: Management tries to do what they can. But they have a company above them that imposes fees that they cant prevent, and they have to deal with problems such as noise that they cant solve for the residents. I would not recommend living here because the usual apartment problems anywhere else become greatly magnified as a resident here.
Manager

10/30/2019

Arbor Village Apartments
While we're honored to learn of your satisfaction regarding our attentive team, we are disappointed that your overall stay has fallen below your expectations. We are always looking for ways for improvement and would appreciate the chance to discuss your concerns further regarding our valet trash, technology package, and package delivery services. At your convenience, please give us a call or stop by the office. We hope to hear from you soon. Thank you kindly.

Review 6 out of 52

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Arbor Village Apartments

August 2021

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